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New build insist we buy our gas and electric through a management company
Hey there, sorry if I'm cross-posting, but I've spent a while searching and can't find any details on this. I usually find most sage advice on these forums! We're interested in buying a shared ownership flat but once we exchange, we will be debited £100/month for gas and electric. Each property is metered and will then be…
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EON Homecare - does it cover timer switch
We currently have a Homecare policy with EON for our central heating and boiler cover. I have just altered the timings this morning after the hour change and it is really difficult to use as the buttons on the timer as they are all sticking. It is about 12 years old. Does anyone know if replacement is covered under their…
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Homeserve have been naughty....
Alledged misselling..... they found their was uestionable selling techniques used by staff..... closed the centre on Friday, and will retrain 500 members of staff..... They should be sacked.....unless the techniques were of course trained by Homeserve......... http://www.bbc.co.uk/news/business-15506778
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bgas pre payment question?
We are moving into a flat which has pre payment meters for both gas and electric which are both with bgas, am i right in saying that i have come across to find out that you can top up your gas and electric pre payment meters online instead of having to grab your coat and pay at a shop?? if so this would be great for us…
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EDF MAJOR problem - can anyone please advise?
Ok well to start with it's late/early depending on your point of view - so I'll apologise in advance if this isn't terribly coherent. I will also say for the record - I am a complete numpty and believe me am kicking myself already - so please be gentle with me.... I'll start at the beginning. Tonight I decided to have a…
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Could this problem have caused my RCD to trip occasionally?
I switched my lights MCB on the non-RCD side by a RCBO. When I switched on the bathroom light, it would trip instantly. When, I took the light fitting off and found: - the yellow/green cable was connected to the N of the terminal block, while 2 black cables were connected to the earth. - A screw (most probably holding the…
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Can Scottish power transfer money from different accounts?
I have just change suppliers and received final bills for both electricity and gas. Gas was a direct debt standard account. Electricity was a prepayment meter. They were two separate accounts with seperate account numbers. Final electricity bill was £56 which im not happy about as they said on the last bill the meter was…
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broken boiler advice
So it seems my boiler just doesnt want to light. After a Reset and turning back on I get a flashing fault light which I am having difficulty identifying But I think it is flame failure. I dont know any corgi engineers and have heard lots of horror stories of people getting ripped off. What should I do ? Is it right I can…
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Glow Worm combi boiler fault (Now Fixed)
Not sure if this is the best forum but I have a fault (F12) on my Glow Worm CXi30 boiler. An engineer has come out and told me it would cost a minimum of £360 for parts + labour as the problem may be difficult to trace. I have phoned Glow Worm and a Fixed Cost Repair would cost £260, which seems reasonable. I also phoned…
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why is Economy 7 day rate higher than the std tariff
I have been wondering for quite some time now, and failed badly at finding an explanation, please help! I do not understand why I have to pay 14.69p/kwh for my E7 high/day rate power when a standard Tariff user only pays 12.83p/kwh for theirs from the same supplier? Are Economy 7 users being ripped off
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'shale gas could be the answer to our energy woes'
..so says Leo McKinstry in the Express Did a search and found nothing about this 'new' fuel on here. Which is surprising. Is McKinstry right for once, I wonder? ;)
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Can they change my Direct Debit
Hi I'm a customer with EON - I currently pay £180 per month in duel fuel to them and have just had a letter saying they want to increase my payments to over £450. When I called they said the minimum they could offer me would be £352 per month, which I simply can't afford. They suggested I cancel the Direct Debit and just…
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LCS cashed a cheque of mine when they should not have.
Hi. Basically, I owe southern electric money. LCS debt recovery sent me a letter over a year after I moved out of my old house. I sent a cheque for £1 under section 77 of the consumer credit act 1974 (did I get that right?). I explicitly stated in the letter the £1 was to be used to get a copy of the creidt agreement, and…
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Constant heating at lower temp vs short bursts at higher temp
My flatmate and I are trying to work out the most cost-efficient method of heating our flat this winter. We have gas central heating. Two ideas we have are: - Generally on all the time while someone is in the flat (evenings / weekends), say 18 to 21 degrees. - Short bursts of 30 mins to an hour when needed at a higher…
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scottish power electric key meter
hi, can anyone give advice on cheapest rate available. Money wise how long should say £10 last etc any tips on money savings and using the meter wisely. Dont have much experience of these things. I dont want it to eat my money. Also standing charge ? how does that work if you have it or not? thanks
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Warrant of entry granted and going ahead but bill paid.
Hi, my family member- julie has a business and has been late with her electric bills previously. She is not on a prepayment plan of any type. The september bill arrived and she was told if she did not pay by the 21st Oct a warrant of entry served. She rang and paid in full on the 20th Oct and she asked if any warrant would…
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npower offering £100 M&S vouchers for Go Fix 8 tariff
hi, this seems to be one of the best deals around. I need your help to decide whether to useenergyhelpline (£15 cash back) or moneysupermarket (read that £30 cash back???). I cant find duel fuel £30 cashback information in moneysupermarket. so can somebody confirm still they are giving this cash back and if so please…
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nPower debt from ex-boyfriend.
I'm posting here on behalf of a friend who is in a bit of a pickle so advice would be appreciated. Long story short, she had a boyfriend who was living in a flat but she never lived with him. He did not have a debit card so she lent him her debit card details so that direct debit for electricity with nPower could be taken…
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Check your final Scottish power bill for a cancellation charge.
Just received an amended final gas bill from Scottish power and found at the bottom of the bill under other charges a £20.42 cancellation charge. I telephoned them and complained and was told that it was because I had switched suppliers during my contract. I replied that because they had increased their prices, I was…
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USwitch and EDF
I thought after reading on here that EDF have announced their price rises however when I do a comparison on Uswitch it says it takes all the other price hikes into account and EDF is not one of them... EDF fixed for 2012 is coming out the best for us but if they haven't taken into account the new prices presumably we're…
