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Britisg gas replacing main - make good???
My aged wifes parents have received a letter telling them that their gas main is to be replaced including the bit from the road to their meter in their garage. Their front garden is mainly very nicely done brick weave. I can see disaster looming but what legal (not moral) responsibility does the gas main contractor have to…
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EDF late payment problem
Hi, I'm wondering if anyone can offer any advice on the following. In September I moved into a new flat with one other flatmate. We share the bills, and the electricity account with EDF is in my name. We're generally efficient with electricity usage, in particular we only ever used our electric heating on a few occasions…
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Help with HIGH lecky bills
I live alone in a 1 bedroomed flat. I have an Economy 7 meter so day rate & night rate. I pay anything from £80 - £150 PER MONTH on Direct Debit. I am on Discounted Energy March 2012 (No standing charge) I have battled with high electric bills since I moved in. Since then I have rehomed my 3 snakes as they had ceramic…
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The cost of cold
I know there are a couple of other threads going about people who have had horrendous bills come through. However, as they are, I hope, exceptional cases, I thought I'd start a new thread to see what "the coldest winter for 30 years" has cost people. A couple of days ago, I gave a meter reading to Scottish Power, and as a…
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Moving into a property - which providers?
Hiya, We're in the process of buying our first house, it's a 3/4 bedroom house in Portsmouth and we are (at the moment) just a couple. We have looked at my OH's dad's utility bills and have a general idea of what we'll be paying out, but in terms of signing up with a gas/electricity/water supplier how do we decide who we…
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Colossal winter bill
Just registered to see whether anyone else is paying anywhere NEAR what I have just been billed. I moved into a large 2 bedroom apartment with a friend of mine on the 1st October last year. I duly called our energy company E.on and set up a monthly Direct Debit, they took our details, i.e we both work full time, are on…
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Overcharging??
I have a 1 bedroom flat and pay my bills by direct debit. Currently being charged £36 per month for electric £49 per month for gas does this sound a lot to anyone else?? Am I being overcharged??
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British Gas - WEBSAVER 12
*Newsflash* British Gas have REMOVED websave 11. Websaver 12 has now been released from today and is available to sign up on the BG website. Let you know more when I have the information. *EDIT - indications show it is marginally more expensive than websaver 11, by around 1%. The tariff has cancellation fees of £30 gas,…
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Why no cashback?
In Febuary I contacted Money Supermarket, to sort out my mother in laws Gas/Electric supply,this was sorted by April. I tried to contact them (M&S) this month as part of the deal was £30 cashback,to claim this amount.I was suprised at their response,as they tried to tell me this offer stopped in 2008! even though it was…
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Imperial meter
Hi I was reading a recent thread about checking your meter to see if you are being charged correctly so just had a look. Meter is marked FT3 and cubic feet. This is a my recent bill Your gas usage units used 303 303 units x 100 x correction factor 1.02264 30985.99 30985.99 x conversion factor 0.0283 876.9 876.9 cu mtrs x…
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Switched to EDF - wishing I hadn't bothered
I switched to EDF back in February and am sorely wishing I hadn't - they seem to demonstrate at every opportunity their inability to organise a party in a brewery. I'm currently on hold (20 minutes and counting) and doubt that I will be dealt with tonight as the customer services close in 8 minutes Can anyone give the…
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nPower Overestimates
I have been with nPower for a year or so now, and it doesn't often send anyone around to read the meter, so they just estimate what they think I will use based on the average. So far I have read the meter myself and phoned them to tell them the reading, and they have sent a new bill a few days later. This time they have…
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If & When To Switch From Npower
Just posted a message on someone else's thread about the persistent trouble we have with npower applying the dual fuel discount to our bills. It's been going on for a few years now and considering the trouble and length of time it takes us to get it applied, we're now considering whether we should just switch. The problem…
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EON's Bully department
Just had a call from EON as we are in arrears by 1 quarterly bill. They have said they wont even think about a payment plan unless I pay at least 25% of the bill immediately which I cant do until next month. This they said was unacceptable and told me my account was at pre disconnection stage and they would be applying to…
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Problems with NPower taking me to court
Hi, I run a small shop which only has the basic electricity appliances i.e kettle, lights, small fridge etc however I have been receiving bill from NPower which run into the thousands. I have called their Customer service team many times and the response I receive is that they'll put a note on the system and the bills just…
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Bye, bye OVO
After receiving an email yesterday from OVO advising me that my fixed rate tariff was due to end in June and inviting me to sign up to their new fixed rate tariff, I did the usual price comparisons to check out the competitions prices. As my biggest gripe with OVO was the way they reviewed your DD payment in a way that…
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Energy Monitors - Eon
I have an Eon energy monitor that I have used for 6 months or more. I am happy that it provides an fairly accurate of load if I switch something on or off. This morning, for the first time I switched everything off except fridge & seperate freezer (both inbuilt, couldn't hear/feel any compressor activity), a bedside…
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British Gas ongoing problems now obtained warrant!
Hi, I bought a house in 2007 with the intention of living in it. I then changed my mind and rented it to a tenant. When the tenant became slow at paying the rent, I was about to start eviction proceedings however the tenant vacated overnight and has caused me no end of problems. To cut a long story short, I moved into the…
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British Gas new fixed prices
It has come to my attention that British Gas, as of today, have expanded two fixed price offers to all their customers. These offers were originally only available for customers who were on price promise June 2011 roll over. The two offers are: Fixed Price June 2012: This is set @ 12 months fixed at 19% above standard…
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BG Disconnection Upon Final Bill ?
Hey ppl, I'm renting a place with a flatmate and we're moving out some time next month. We just got our BG electric bill and it's somewhere around 150 for the last three months. It's lower than what we've seen before, so I'm not gonna complain about that, since our fridge, cooker etc. are quite old. Anyway, our question…