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Replacement Electric Meter
Hi I am with EON, for now, and have had a letter from another energy company acting on their behalf to say my electric meter needs replacing as it is getting old. It tells me this is a legal requirement. House is 18 years old - this seems a bit early:question: I guess it is more about accuracy than safety. Does this also…
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mis-sold price cap
I've just signed up to what I thought was a price cap deal until June next year. On the phone I got the operator to confirm my price would not change. However now I've received the terms and conditions it says all I am guaranteed is cheaper bills than standard British gas customers. Is it worth complaining? Can I get…
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Flat rate tariff comparison?
Do energy companies deliberately make it difficult to compare tariffs? - They all want to give me a quote rather than give me the tariffs in black and white. I remember seeing a chart that showed the cost broken down as a flat rate (not sure that's the correct term) rather than "first x at y pence and next at z pence". i.e…
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Free insulation-Macrow energy
Hi I am at Mum's and she is having a loft conversion done. Someone form Macrow Energy has knocked on saying they can have the loft insulated for free as they have their gas from british gas. He said it was a utility grant and mentioned Miller Pattison? She is tempted but is it ok? Anyone done this? The sales person is…
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British gas tarriffs
Hi, On BG. Very happy with service so don't want to change. Currently paying 'standard' prices on both gas and electric. Report my meter readings online every month. Was in a price fix but they have both long expired. Currently pay avg £40pm on each. Going to give thema ring tomorrow, are there any options I should be…
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NPower GO SAVE anomaly
I am on SOL 18 with NPower and received a letter stating I would be transferred to Go Save wef 1/7/11. I have checked Comparison websites and note that the tariff they say applies to Go Save is different in my letter from NPower! My letter shows a standing daily charge and one unit rate. Comparison sites, inc NPower say…
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free solar electricity
could anyone help? i was looking for infomation on solar electricity and came accross a site bookasurvey who have two options a pay for the system and claim all the benifits or a free scheme where the instalion company fit the panels for free and i get the free electricity and the company gets the benifts does anyone know…
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Housemates Computers wasting power what can I do?
Hi forum, Could use your advice on something which is really bugging me. My housemate (an architecture student) leaves both her laptop and newly bought desktop PC on 24/7 which to me seems like an awful waste of electricity and money. From a bit of research I estimate the desktop must add about £25 a month to the leccy…
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Utility Warehouse
Anyone having any problems contacting them on their advertised telephone numbers? I have had a phone fault for 2 days and cannot get any response on any phone including the 24 hour one!
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installing a gas cooker
hi i ordered a new cooker which has a safety device built in but the company didn't offer options to install it. i asked someone in the area to have a look and they did install it however it was their first time and he is not a registered gas technician so i wanted to make sure the cooker was safe. i have found a website…
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Number Of Units Of Gas Per Day
Could somebody help me please with the above, in this kind of weather when all the heating is off and only using gas to heat hot water through boiler which is approx 10-12 years old - heating water only for 2 hours a day max - How many units of gas would you expect to use per day? I should add that thermostat is broken so…
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How to change BG Tarif?
Hi My BG Click6 tariff comes to an end on 1st June. I have been trying to change tarifs online to the Online saver 4 tarif with energysmart, I dont seem to be able to do it, it just keep trying to add energysmart to my current click6 tarif rather than change the whole tarif over. Has anyone else done the same swap and know…
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just given my meter readings
i have had my monthly amount ammended ... it has been put up to £180 a month ... i cant afford that ... i am on the best tarrif for my area ... we dont leave the t.v or anything on ... we do have an old heating system which means we have to heat the water if we are having a shower etc which is generally an hour at a time…
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finding the tariff
Hello Apologies if I am in the wrong place this is my first attempt. My elderly parents are with Scottish Power. The gas and electricity deal they are on is called 'Fix for Free June 2010'. They were moved on to this arangement when their previous fixed deal finished last year and the end date of this one is May 2012. I am…
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who's best?
Hi, I've just moved house and I'm looking to change my gas and electricity. Basically, who's best and who is offering the best deals at the moment? Currently with e-on and finding them quite expensive. Any help would be appreciated, thanks!!
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How do i find Electricity prices?
I'm moving to a new home this week where there is no gas supply - its Oil central heating and Electric. How do i compare Electric only prices? I'm currently with Scottish Power on their Online Energy Saver 5 which ends this month but i'm struggling to find the best prices for electric only as a) i don't know what my usage…
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Electriciry Meters - how to read them?
Hi all, I'm a bit confused with reading and understanding my electricity meter. I have just moved into a new flat, and haven't used much electricity (i.e: no tv on apart from the evening as we were moving boxes all day). It appears we've used 27 kwh in just one day, I was sure we were using approximately 11 in my old flat.…
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What to use - Oil v Gas (optional Solar Panels)
Hi Everyone, We are new to this forum and we would be most grateful for some advice on domestic energy. We (a family of 3) are about to move as I am disabled and a wheelchair user, in my 50’s and on DLA, and having to move to a bungalow in Cambs. The issue we have is: The bungalow is oil at present (boiler looks quite old…
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EDF - No Meter Request, No Bill
In the past my quarterly billing by EDF for electricity has gone perfectly ... they email requesting I submit my meter readings online and a couple of days later I get a bill in the post. My bills usually cover a quarter starting and ending with 12th of the month, the last one being up to 12th February. I've just woken up…
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how can i change suppliers
I have had my property for nearly a year not but have only lived in it for 5 months - how do i use the comparision websites as i do not have a true like for like comparison with not living in the property for a year. My current tarrif with Eon is due to change on the 28th June and its for dual fuel. Could anyone point me…
