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Are we being charged too much??
Hello All Help please! I live with my mum in a normal 2 bed house and have a dual fuel account (but have disconnected the Gas a while ago). We have just finished paying of a large balance and hoping the monthly payments will go down. Eon have said that our monthly payments will go down to £209, but surely this is still…
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British Gas and disputed bill (they are awful)
I have issue with british gas putting 4 late payments on my otherwise on the mend credit file. I have been in dispute with them since jan. I left them eventually after they held it up twice in 6 weeks paid bills of £154 to leave. Then they sent me an est bill for 101 gas and 33 elec. Elec no issue paid the gas didnt stack…
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NPower increase my payments
I switched to Npower in September 2009 as this seemed a cheaper option. I was with Scottish power and paid £105.00 per month which covered my bill and left me in credit by a small amount. My direct debit with Npower was arranged for me to pay £85.00 per month. In January my first bill came through from NPower (but i have…
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Has anybody had a new boiler fitted recently?
Can somebody pleeeease help me, before I jump off the nearest high building?!! I am simply trying (in vain) to get one of the utility companies to tell me how much their combi boilers cost! It really shouldn't be this difficult. My boiler is sadly defunct and I need a new one urgently (ie now). I have spent the whole…
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Disconnected Gas ( New Main )
Apologies if this is the wrong forum I have just returned home from work to note my gas supply has been cut. I received a card through my door on Tuesday telling me I would need to be avaliable on Thursday or Friday to give them access to my property to replace the gas main. There is no possibility of changing my diary…
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Atlantic Energy Overpaid Gas, should I wait for refund?
Hi all I am with Atlantic energy for Gas and Electric and have been for a couple of years now. Each year, after my 12th Direct Debit payment, they refund me one month's payments. This year I have massively overpaid on my gas account (reduced consumption, insulated, kicked out layabout ex husband who stayed home all day…
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Request for readings sent to me - I don't have an account!
Hi Hope someone can offer words of advice. I have received today a request to send meter readings to British Gas, for Gas & electricity on a property that is nothing do with me and never ever has been, at the other end of the country but the bill holder has the same initials and surname as I do. I have a HomeCare agreement…
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Small business elecricty renewal ripoff
I have a small cafe business and last year negotiated with British Gas for them to supply electricity on a 12 month contract. This has now come up for renewal and to my surprise and dismay, because I did not contact them, they have automatically renewed the contract but for two years at a ridiculous rate. I have managed to…
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EDF price hike dishonesty
Today, I received a flashy 12-page A5 booklet from EDF Energy, with four full pages of colour photographs of happy smiling families. The cover reads: "Pay less for your energy until September 2011." Good news, eh? Tucked away on page 8 are details of the company's charges from August 1, but nowhere does it compare them…
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EDF Installing pre-payment meter - can I avoid this?
Hi everyone! I have been on maternity leave for the last 8 months, sick leave before than for 2 months. I have not a pot to pee in, as my husband lost his job while I was pregnant, and building work went wrong at the same time, costing us our entire equity on our property (our normal backup reserves) and then some. I have…
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Where has the "Time to switch" page gone
I might be being daft (or blind) but where has the time to switch page gone on the MSE site? didn't used to be a traffic light system or something? I've just had the letter about the price increase by EDF and want to switch possibly back to Scottish Power (what a pain!!!) But I don't want to do it if they are due an…
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New Boiler?
Can somebody pleeeease help me, before I jump off the nearest high building?!! I am simply trying (in vain) to get one of the utility companies to tell me how much their combi boilers cost! It really shouldn't be this difficult. My boiler is sadly defunct and I need a new one urgently (ie now). I have spent the whole…
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Overpaid or underpaid?
I have an imperial Gas meter but have been charged in metric since moving into my house. A BG inspector spotted the mistake, told me I was being overcharged and suggested I contacted BG for a refund. He said people all over the UK are making the claim. I spoke to BG and another inspector came over and confirmed the billing…
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SP Online energy saver 6 - extension
Email from SP asking if I want to extend my current plan, should I extend it? are there much better deals out there, which way are prices going over the next 12 months up or down? Grateful for any ideas.
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Economy 10 and heating... .
I have an economy 10 meter so a day tariff, a night tariff and a mysterious third tariff. I understand that this third one relates to storage heaters but we have our storage heaters turned off (they're located in the kitchen and hallway, rooms which it's not worth heating!). Can somebody confirm that this third tariff is…
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Changing supplier quick query.
I'm moving from Ebico (gas) to British Gas and have had the usual sorry you are leaving letter from Southern Electric, do I need to ring the number and endure the please stay patter or can I just safely ignore it. Havn't moved for a while so I've forgot what happened last time.
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New to Scottish Power - change DD
Hi there I have just switched to SP from Eon, supposedly to a better tariff than the one I was with Eon. I have been 9 winter months on this flat and on average, bill in had, my average bill with Eon was £58. Besides, the first time I moved into the flat, Eon set up the direct debit to £90. I remembered having called them…
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help with british gas
HI, can anyone help, last year we switched are electricity supplier to british gas as they offered a good rate and were very helpfull, we set up a direct debit and as the money was coming out of my bank i beleived everything was set up. we never received any bills and as the meter automatically reads its self we never had…
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E.on Bill That Isn't Mine - Was Sorted But Still Ongoing!
I had a call out of the blue from a company called Frederickson Int After several phone calls it got to the point that E.on confirmed I don't owe the bill (it's not even related to my use anyway)- also confirmed by email. They said I can ignore Frederickson Int if they continue to chase as it will take time for them to be…
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THTC meter to Economy 7 in Scotland
Hi, I am new to this forum. I have moved a flat in Scotland, which is all electric, no gas in the house. Scottish hydro controls the electricity in the house. I have electric storage heaters, electric heaters and electric boilers in the house. I had the impression that I can save money by turning the storage heaters during…
