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Edf Energy Problem
I receive Income Support & I am on the Energy Assist Tariff with Edf. Until January this year I used to pay with a payment card. Then in January I agreed to set up a Direct Debit and they worked out my usage and said I could pay £32 a month. I was concerned that this would'nt be enough, but they said they would review it…
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British Gas Mistakes Customer Charter & compensation!
hi-first posting on here so apologies if it's in the wrong place, been asked before etc. Ok, there is no MAJOR problem, just a series of niggles including a straightforward "which is the cheapest tariff" question which they (from what I can see) have answered incorrectly (therefore costing me money-not hundreds but money…
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Costs Per Unit, Where To Find Info?
Hi all, First post here, be nice.:) Just received the EDF letter ending my version 5 tariff, the same as many here. Spoke to EDF and asked them to give me the cheapest prices per kilowatt for the cheapest gas and electricity tariffs they have, but they refused. I've used the price comparison sites before and of course they…
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MSE News: EDF Energy price hike to hit thousands
This is the discussion thread for the following MSE News Story: "Approximately 60,000 on a cheap online deal will be auto transferred to the provider's pricier standard tariff in August ..." Read the full story: EDF Energy price hike to hit thousands
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Do you switch gas supplier often? BBC Breakfast interested
The following has appeared on my FB from BBC Breakfast: So if anyone is interested in talking about this, find BBC Breakfast's page on your FB!
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British Gas & Southern Electric
A few years back, I moved into a flat that has its electricity supplied by southern electric. I changed the supplier to british gas as it was cheaper and british gas started taking my payments. I started to get letters warning of unpaid bills from southern electric, and checked with british gas who confirmed they were…
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Southern Electric
Can anyone help me with changing my tariff with Southern Electric. I'm currently paying £54 per month for my electricity but this isn't covering the backlogged bill from the beginning of the year or what we are currently using. I am currently on the Energyplus Argos tariff which I switched to about 3 years ago and to be…
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Faulty Electric Meter
I have been informed by my energy provider that my last two readings that I sent in were the same and that my meter is faulty. They are coming to replace the meter but are saying I will have to back pay once they estimate my use from september! Do i have to pay them what they say I may have used. Can I argue that it is too…
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In praise of NPower
Just received a bill for the last 6 months (January to July), having both gas and electricity with Npower but switching halfway through to a cheaper tariff - from Sol 14 to Sol 18. NPower underestimated my use to April therefore the majority of charges were from April to July, on the cheaper tariff. Where I expected to be…
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Letting agents are trying to hit me with a big bill
Hi all, I'm hoping there is somebody on here with a bit of legal knowledge to help with my situation. The day I left the house I was renting (14 November 2009) I took an electricity reading for my own records as I thought the letting agents were supposed to do the same and supply it to the electricity company. *separate…
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I NEED HELP ( British gas & goodwill )
Dear all, I switch from EDF to BG. BG sent me all paper work confirm that switch to GB is done, I set up direct debit for GB. few days ago i found by chance that I still with EDF and I did not switch with GB. I talked to GB explained what want wrong, after few calls they agreed .. they refund all money I paid ... I've…
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Electricity monitor Q
I turn everything off at night except fridge and clock and sky+ and so far my electricity monitor. Is the data stored in the receiver or the transmitter i.e. if I unplug the receiver during the night will the transmitter store the data until the receiver is switched on again? I was going to try it but don't want to lose…
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switching problems with British Gas
I ran up a huge debt with BG because they failed to adjust my DD over 2 years, then they tripled the DD. I cancelled the DD and found that they had gone from being the cheapest to most expensive supplier, so I attempted to switch, but they objected. I complained, and this was upheld in January and I was assured by the BG…
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First Utility - what are they up to?
Previously I have partially defended FU on this forum as they are a small operator and you have to give some companies a bit of a chance. BUT!!!! Tonight I have received this months electric bill.... and all the prices have changed, the unit prices have gone down a bit, but the standing charge per day has more than…
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Help with Energy Tariffs
:j Through links on MSE I found this site today, which has helped me with a $100 rebate on my energy accounts and a 20% discount for 2 years. Many people on State benefits will be eligible for this type of help. Go to Home Heat Helpline, it's a .org.uk (Can't post link as new user, sorry) They will talk to your energy…
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Has an energy monitor really changed your behaviour?
Basically my British Gas Websaver 3 deal ends this month, and I will revert back to the standard tariff. Been looking on their site at both the Onlinesaver 2 which is 4% off their standard prices for duel fuel and their Websaver 8 which is basically what I have but called Websaver 8 compared to Websaver 3! The Websaver…
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Advice on pre-payment meters for gas & elec
I am in a bit of debt for elec & gas after loosing my job through redundacy. Scottish Gas want to put in pre-payment meters. I guess the debt will go on the meters? Is there a minimum debt payment amonth. I am told that it will be £4 per week per meter so £8 per week repayment. That is quite a lot of money as I am only…
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Where do I buy an energy monitor?
I just read Martin's blog post about energy monitors and I think one would be really useful to me but I have no idea where to find one, can anyone help? thankyou ETA: I've just remembered my home has a main electricity meter and the commercial premises joined to it runs off a submeter - is there any point in me using an…
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Npower homecare 50
Anybody on this for their boiler and central heating? It seems more competitive than BG homecare 200. Thanks
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N Power - Dynamic Demand Trial
Be Quick before the website crashes. https://www.npower.com/At_Home/Tactical/DynamicDemandTrial/Default.aspx
