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Energy

Archives for June 2010

GCH and Boiler Advice!
Good Evening All, New member here, just after some general advice and would appriciate any help anyone can give! Me and my partner are just about to purchase our first home, a 3 bedroom semi with one bathroom. The house at the moment does not have gas but it is one of the first things we are wanting to get installed. I'm…
EON website very slow?
Anyone use it and experiencing very slow responses to logging on or emailing them? All other sites are fine :)
Time deadline for getting rewards for switching
I was just wondering if anyone has any experience of this? I'm fairly a-retentive but found that with new flat, new baby, new energy switch etc- even supermom me could not fill the forms up on time. I'm writing in because I'm wondering how many people actually do manage to fill these things in. I feel that they make their…
Replace then change meter?
Hi, My pre-payment electricity meter is old and needs replacing E.ON have written to me to arrange a time, i would like also to switch to direct debit and a new supplier. Is it a good time to switch? Can this all be done at the same time? Should this be done at the same time? When i changed suppliers a few years ago i was…
confused !
have a bit of time on my hands (garden leave ;) ) so thought i'd look at switching over electricity/gas currently pay DD £48 for elec £41 for gas - gave readings a few weeks ago and elec. went down from £85 per month !! :D So just looked on moneysupermarket.com and am now a bit confused! looks like i can save another 250…
Moving House - going from coin meter to monthly billing help required
1st off I need to know who to look at for my new electricity supply The property I am moving to has NO gas all heating/cooking is electric. My current property does have gas heating (included in rent so dont know how much that costs) however my cooker is electric. Currently I put around £5-£7 per week into my coin meter…
Huge Deposit on Change of Name on Account
I went to have the electricity bill for my rented apartment changed into my own name from that of my landlord and was told that I would have to pay a huge deposit up front for the first 6 months to do this. Is this standard practice?
electrisity knightmare (eon suplied)
Hello, Im a project worker working for a housing charity, I have a client that is having problems with his prepayment electrisity and has been for some time. I have read a few posts on here and looked at the replies so have worked out a action plan to run through with the client. I have also seen that company reps have…
N power 2% offer
Recently large ads have appeared in the Times and others papers indicating N power will guarantee a 2% reduction on their standard tariff prices until Spetmeber next year. As an n power dual fuel customer I was keen to make sure I wasn't being treated like a mug and that this applied to new business only. I rang them and…
British Gas - Condensing boiler freezing up
My elderly mother had a problem with her new boiler freezing up last winter and I wrote the velow letter to British Gas on her behalf. I've also chased this up but have so far had no response whatsoever. Anyone else got the same problem? I write to you with reference to a problem I had with my boiler earlier this year…
Gas Boiler On/Off switch
Hi, I m new to using gas and have moved into a house which has a Worcester Greenstar Junior 28I Combination Boiler. There is the mains switch which I assume I don't need to switch off, but what about the on/off button on the actual boiler. Is it okay to switch this on and off as much as I like? What is that switch actually…
Electricity Meter confirmed Faulty - advice please
hellooo everyone... newbie here posting looking for a little advice :) well since i got my electric monitor ive been obsessed with reducing our bills! also we spent this afternoon calling all direct debits and changing them to 4th of month so we can keep track and get out of the muddle we are in finally! our electric and…
Too Hot! Is it expensive to run electric fans?
MoneySavingExpert.com update July 2018 For tips to keep cool in the heat read our story: £1 sun cream, cheap fans... and put your duvet in the freezer: 16 MoneySaving tips to beat the heat --- Are electric fans expensive to run? I get too hot in this weather but am loathe to use a fan without knowing the running costs…
Scottish Power meter readings
I have an online service with the above company. They use to come out once a year to read the meter and in the meantime I gave them monthly readings on line. However I have noticed they are now calling out every three months. Has anyone else noticed this. Also I am always in credit and at the moment over £200 cr. With…
Very lo electricity user, need supplier
I have a outbuilding with its own electricity supply. It has only 2 electric heaters in the building just to keep the place from going damp. I need some help in finding a lo user tariff. Is a non-standing charge a option? can anybody help Peter
prepayment meter puzzle
Hi Im hoping someone can advise me. I live on my own in a council flat, and have an NPower prepayment meter. Since moving into the property in 2002, I noticed that my statements I received showed a debit. I thought this may be due to assessing me on the elderly couple who lived there previously, and would have used more…
Anyone heard of Sangamo KBA 01 meter?
I have this for gas and I'm confused as to how to read it. npower state: Key meter Located on the front of your meter is a blue button. Pressing and releasing this button scrolls through your displays. Each screen can be identified by either a letter or a number depending on which type of key meter you have. The displays…
quantum meter - confusion
moved in 12th June 2010 screens: 00: 10.00 (last purchase) 01: 4.47 (last debt) 02: 2.53 (last EC) 03: 3.00 (last gas) 25: 0.00 (min) 26: 2.65 (max) 27: 0.00 (debt owed) main screen - £4.00 accepted for gas 'emergency credit' - £6.82 owed I take it I'm using emergency credit. Do I need to put on £6.82 to get out of it?…
EOn save online
Im currently on the save online tarrif (dual fuel) which ends 1st October Weve just mvoed house and transferred the account to the new place (gas has already switched not sure why electric hasnt as was told electric was switching before gas - will ring in a bit to find out) But my query is should I fix again Ive noticed…
Moving house, need to sort out utilities
I am currnetly with British Gas for both gas & electric. The house I'm moving into is currnetly with EON. Is it best to stick with EON for a while till I get a feel for how much less electricity/gas I will be using in my new house (yes it will be less, it's small, newer, better insulated, and has a combi boiler so I won't…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
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Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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