📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Huge Deposit on Change of Name on Account

Irish_Bowzy
Irish_Bowzy Posts: 14 Forumite
I went to have the electricity bill for my rented apartment changed into my own name from that of my landlord and was told that I would have to pay a huge deposit up front for the first 6 months to do this.

Is this standard practice?

Comments

  • Cardew
    Cardew Posts: 29,064 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    If you are not known to the Utility company(previous account) it often happens.

    You are potentially applying for credit of £hundreds and if you do a moonlight flit they will have trouble tracing you.

    Have you asked to pay by Direct Debit?
  • PNPSUKNET
    PNPSUKNET Posts: 4,265 Forumite
    most energy providers ask this these days or request a pre-pay meter be fitted. All those that steal or give fraudulent details etc are to blame.
  • Is your landlord under contract to the supplier.? ring one of the other utility companies up and ask them what they would do, if the current supplier wont at least reduce the deposit then switch.
  • spiro
    spiro Posts: 6,405 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    The request/size of a deposit will mainlky depend on 2 things:
    1) Have you had an account with that energy supplier before, and
    2) Your credit rating.

    If the answer to 1 is no and the answer to 2 is bad then big deposit until you prove you pay your bills on time.
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
  • Try other suppliers, I don't think npower fro example charge a deposit.
    Good luck
  • Premier_2
    Premier_2 Posts: 15,141 Forumite
    10,000 Posts Combo Breaker
    Is your landlord under contract to the supplier.? ring one of the other utility companies up and ask them what they would do, if the current supplier wont at least reduce the deposit then switch.
    Try other suppliers, I don't think npower fro example charge a deposit.
    Good luck

    The only problem is, the OP can't switch supplier until they have a supplier ... and to get one of those, they are being asked to pay a security deposit.

    Sometimes, offering to pay monthly by DD will remove the requirement for a security deposit.
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
  • nPower
    nPower Posts: 1,319 Organisation Representative
    Part of the Furniture 1,000 Posts Combo Breaker
    Hi Irish Bowzy

    We wouldn't ask for any deposit up front when changing a name on a customers account or when switching to npower, and doing this isn't standard practice across all suppliers.

    You're technically opening a new account when you change the name.

    Hope this helps

    Best,
    Sally
    Official Company Representative"
    I am the official company representative of nPower. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE.
    If we ask you to contact us, please do so using helpandsupport@npower.com - MSE Forum has temporarily allowed the display of our contact details in our signature due to a technical issue with our profile
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.7K Banking & Borrowing
  • 253.4K Reduce Debt & Boost Income
  • 454K Spending & Discounts
  • 244.7K Work, Benefits & Business
  • 600K Mortgages, Homes & Bills
  • 177.3K Life & Family
  • 258.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.