-
E.On Refund
I switched from E.On to another supplier and my new supplier took over my supply from 29th December 2009. As I was in credit by £120 I rang E.On on 6th Jan 2010 to ask when they were going to issue my refund and was told it would take ten working days. I had heard nothing so rang again today to be told that they have not…
-
Scotish Power
Hi I have been with Scottish Power since April 2009. I was paying £15 a month, which then went to £38 and finally £75. Its a small 1 bed apartment (modern new build) with Economy Seven heating (no gas). We both work during the day and have the usual electronic gadgets but nothing serious. Our meter readings have been taken…
-
Scottish Power Screw Up?
Just contacted Scottish Power (current electricity supplier) to ask if I was on the best value tariff, to be told by the customer services agent that yes I am on the best value tariff. That's great I say! Then she mentions "mmmm, I do believe that we haven't been charging you correctly since March 2006". At this point I'm…
-
Switching from Hydro Electric to EDF
I recently switched electricity provider from Hydro Electric to EDF Energy and my start date was confirmed with EDF as being 24th Dec. I provided a meter reading at this time. The direct debits for EDF have just started at the 1st Feb, however Hydro Electric have not sent a final bill yet, and yesterday I found that they…
-
first gas bill 6 months after moving in
Hi all, would just like a bit of advice. I moved into my new house last june. The guy we bought from gave us details of the electric supplier but said that he had never had a gas bill. obviously i thought this was a bit dodgy so called edf, the electric supplier to see if they supplied the gas too. they didnt and also…
-
changed from npower to eon...just need a bit of help...
just wondering if anyone could give me some advice on where to get some help from for my mother...she lives in a 1 bedroomed bungalow everything electric including a fire with one bar on it...she as the usual telly washer (which she uses once a week) and dryer and is on economy7....she recently swapped to eon from npower…
-
Electricity - too low
We have been in our current house about 3 years now. Was with B.Gas for both gas & elec at first. Gas was roughly £70 per month and Elec was about £20. We always gave meter readings in and always owed them for gas but were in credit with our electric. After about a year we swapped both gas & elec to N Power. They have read…
-
British Gas remove unit prices on Bills!
I have just noticed this on online bills (not sure if it applies to normal ones). BG have sneakily removed the unit prices for each KWH from the bills. Now it only shows meter reads, how many KWH used in the period and then the final amount. No breakdowns for first or last even. Sneaky...I have just sent off an email.
-
Average electric use of appliances
Newbie here, Can anyone tell me where I might find a list of average electric use or cost for typical appliances such as washing machine, iron, tumble dryer, lights, etc? Also, pointer to electricity cost meter info would be wonderful.
-
Prepayment EON to British Gas
I am on a Prepayment Meter I am currently on EON and requested at xmas time to go onto British Gas. British Gas sent me an email with my account details, rates etc and a switch date of 12th Feb 2010 However I have a few queries which unfortunately I don't have long enough on my dinner to call them and wondered if you guys…
-
Saving Gas for Summer
Just been thinking about this as most I have a two tier gas usage, I only really ever get into tier 2 in the winter months. So I had an idea would it be possible to Enlarge my customer meter reading during the winter months thus being billed for gas not received at the lower tier 2 rate in essence buying gas at the cheap…
-
E.on repayment on outstanding bill help please
Hi all I have just relocated, unable to find work at the moment and set up my own business, so busy networking like mad to start gaining some business. I have just received the gas/electric bill from Eon in my previous flat for £150, I sent them a letter explaining that I have no income and I can pay them £5 per month…
-
Watch out for Scottish Power
I switched my business electricity supply to Scottish Power last year for a six month contract. I am a small business and paid by direct debit each month and had no problems. This week I received a renewal letter stating that to receive new prices fixed for a year I must call them and may have to leave a security deposit.…
-
Scottish power at the door saying thier cheaper ??
I just had a guy from Scottish Power at the door stating that they are tonnes cheaper than every other energy provider... He said no-one can match thier prices , one reason being that each meter in the home are property of Scottish Power and that when people choose an energy provider other than SP , the other provider has…
-
MSE News: Is British Gas planning a price drop?
This is the discussion thread for the following MSE news story: "What does 2010 hold for energy prices? There's talk of British Gas lowering bills this month which could spark a price war, but some experts think we've already reached the bottom of the market ..." Read the full story: Is British Gas planning an imminent…
-
Heating Childrens Bedrooms - Help
Hi not really sure where to put this , but we have just moved and my childrens rooms in this new house are really cold. Its an old mid terrace and they are in the top attic style rooms. The celing area in the rooms are 1/2 with a loft area above and 1/2 straight roof above. They each have a radiator in , but last night…
-
More economical to have heating switched on all time?
I have a gas boiler with a remote thermostat control on my landing. I used to have my heating set so that it would be heating the house from 5:30 - 8:30am and then 16:30 - 21:30 pm. As I had the remote thermostat set to high (at 22 degrees) the heating would be on constant as the heat in the house would take forever to get…
-
Suppliers response to the Feed In Tariff
Hi all I have posted this under the Gas and Electricity forum as I'm guessing that the representatives from Eon, npower etc view here more than the Green and Ethical forum. Basically, I am interested in hearing how you will implement the FIT - most is mandatory, but their is some potential flexibility in two parts (maybe…
-
gas prepayment credits going down with no usage
can anyone give advice on this issue my gas metre is pay as you go prepayment card my supplier is ebico i pay no standing charge i have debt it comes of at rate of £5 every wed I have this week had a combi boiler installed and curious to its proformance compared to the old convection system removed i started taking…
-
NPower ready to enter my property...
I'm in a right mess with NPower and I'm finally going to pull my head out of the sound and sort it out, but it may be too late. I have an outstanding bill of £2500 for my dual fuel (gas and electric). It's built up after 2 years of falling behind with payment plans. The debt has been passed on to a debt collecting agency…
