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Energy

Archives for August 2009

Contesting warrant for prepay difficult questions?
(1) Do civil procedure rules apply where you have to provide your evidence to the other party? (2) I have been advised because of Serious Legal Issues that it should go to the County Court. (3) As Consumer Focus and the Energy Ombudsman are involved that they are reluctant to issue warrants. (4) Company is still billing…
Average utility bill for a 2 bed flat
Hi, It's the first time I'm going to actually rent my own place, and I'm just wondering what the average monthly price for gas, electric and water would be - as it's pretty much critical as to whether I can afford it or not. Thanks in advance, Jon
Just wanted to say thanks
After getting into difficulty with paying our bills after my partner was made redundant, I posted on here for some advice and somebody told me about the British Gas Energy trust. We ended up having to have pre-payment meters fitted as we had no way of paying our outstanding balance and they wouldn't let us wait until we'd…
Swalec Bill - surely I can demand a refund!!
Hi, Wonder if you can help!! I live on my own in a medium sized 3 bedroom house and to be honest I hardly give the heating system a pounding during the winter. Currently pay Swalec approx' 60-65 EACH for the gas and electric. Have just had my new bills and to my pleasant surprise Swalec are giving me back £130 on the…
Confused about economy 7
Hello, long timer lurker, first time poster yada yada.. Anyway back on topic. I've recently moved to a new 1bed flat which is electricity only (no gas) and it appears that I have a dual rate/economy 7 meter. My concern is that I don't feel I will benefit from economy 7 rates as I don't really tend to use things overnight…
Switching
Hello, We've lived in our 2 bed flat (2 adults no children) for a year now and want to switch from British Gas who we use for both Electric and Gas. We have looked on comparison sites and still don't know how to work out whether we are better off staying out or moving to a different supplier. I have an up to date gas…
Need help please!!
I just recieved a bill from my elictricity supplier demanding I pay them £978 by the 2nd Sept! for my actual electricity i have used. I only live in a 1 bedroom flat. However i do not have this kind of money as i have just finished uni and do not have a job yet. I am struggling to pay the bills as it is without this. I…
Trying to swich?
Im with EDF and pay every 3 months by DD. we looked into changing and Sottish Power on-line monthly DD came up cheapest for us so swiched using the site that gave cashback, had an email from SP saying welcome we will start supplying you in 4 to 6 weeks time then nothing that was almost 3 months ago:confused: we've never…
Cost Of Leaving A Computer Switched On For The Day
I know it is difficult to say and depends on the exact model but can anyone give an indication on how much this would cost? It 1p an hour a reasonable estimate???
Office Of Fair Trading To Investigate Price Comparism Sites.
"The Office of Fair Trading is set to investigate allegations of dubious advertising and confusing prices at comparison websites. The OFT is seeking comments from the industry and consumer groups before the deadline of 18 September, when it plans to embark on a detailed examination of practices that can trick people into…
British Gas RC5 Wireless Thermostat - Battery Low?!
I have one of the above and the Battery warning has started to flash. I have removed the unit from the wall and I cannot see that it opens to replace the battery, do I have to replace the unit? Anyone in the industry know how these work?! I need help as soon we will need to start actually using the heating again and I am a…
Help- EDF using debt collectors for electricity I didnt use
Got a letter from Roxburgh Debt Collection Agency, asking me to pay £470 for an EDF electricity bill, for a flat that I moved out of in November 2008. At the time of vacating the flat, the letting agents advised that all utility bills had been closed. I didn’t receive a final bill from EDF, and even if they did send…
Do my inlaws have a claim? (Scot Power)
I was wondering if someone could tell me if my in-laws can make a claim of mis-selling? They were with Staywarm paying £75 for G&E. A door to door saleman (Scottish Power) came round and did the usual blurb and said that by moving their G&E they would save £10 p/m. Rightly or wrongly they signed up there and then and now…
Will gas and electric companies barter?
I'm currently with scottishpower and after doing some online comparison I've been quoted £79 a year cheaper with Eon. Quidco are also offering cashback through compare the market of £20 so technically would be £99 better off. What I'm wondering is i I call Scottish power would they do anything to try and stop me switching…
Scottish power economy 7
Hi all been lurking for a while but now have a burning question. I have been looking at ways to reduce our power usage and thought to myself econ 7 would be good for me as i use most of my appliances overnight. When i called Scottish power to enquire i was told sorry you can have econ 7 if you have storage heaters but not…
Looking for some help
I have my gas on a meter from edf, a few weeks ago the water board flooded the gas mains where i live & i was with out gas for 7 days. When the gas men came to repair my meter,They said as it was a new meter, it may not work properly after been wet, Well it was ok for about a 5 days ,Then one morning i woke up,There was no…
Is it time to change?
Hi I'm with southern electric who are one of the most expensive for gas and electric. I know i need to change but i'm wondering if it's the right time or whether i should wait a bit longer. There was someone in sainburys today trying to sell their services plus the bonus of extra nectar points. He told me that sainsburys…
Another Scottish Power Question- Can we change our product online?
Evening All... Well I've just read several posts about Scottish Power and have to say that I have confused the whole capped tariff coming to an end thing! As Monday is a bank holiday does that mean that we won't be able to change suppliers in time and will be automatically entered into the new capped rates? I thought we…
Admin charge for moving suppliers in new apartment
I'm moving in to a new apartment next week and have found the following in my contract: "Shall not (nor allow others to) arrange for the transfer of the supply of any utility or service such as Gas, Electricity, Telephone, Water etc. Where the Tenant arranges for such a transfer the Landlords' Agent reserves the right to…
Scottish Power Discounted Energy Online deal ends 31st August 2009
...I have the above fixed deal which ends 31/8/09 however I foolishly agreed to go onto their dsc engergy fixed term which ends 30 September 2010. (which has a £50 transfer penalty). If I transfer to an EDF online tariff would I be charged the £50 as my present fixed term does not end till 31 August 2009 ie bank holiday…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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