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Bills will fall when Fall comes??
Just belatedly read an article in Daily Express for Thursday August 2009 (page 16), re overcharging of energy bills and the fact that wholesale energy has fallen by around 10 percent for gas and around 3.5 percent for electriclty. The response from Garry Felgate, chief Executive of the Energy Retail Cartel (sorry mean…
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Housemates Shared Gas/Electric Bill - Who is right?
I have a problem with a final bill from my previous house and i'm really distressed as the other person involved is one of my oldest friends. Here is the story in a nutshell: * I moved into a 3 bedroom terraced house with my friend on 3rd October 2008 * My friend decided to stay at her boyfriend's house every night since…
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Npower threatening me with court action
Hello there, I have a bit of a problem with Npower. I left a rented house in April of this year and closed my account via their online form as I didn't need to transfer them to my new property. I was up to date with my bills. Today I get a letter through my door saying that they have had to trace me to my new address…
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This is scarily funny
Not a fuel bill but a mobile roaming tariff but if you think Bombay call centres are bad pray they don't switch to American centers. http://verizonmath.blogspot.com/2007/08/original-recording-of-verizon-customer.html
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Is this sharp practice?
Edf have been sending me bills for two monthly periods instead of the traditional three. Anyone not knowing this could become confused and it makes the bill seem more reasonable. It could also look good for Edf on comparison sites if the actual bill figures are entered in the mistaken belief that it covers a three month…
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Why is my owl so inaccurate?
So I have taken a meter reading exactly 7 days after the last one and I have used 22 units of electricity, yet my owl says in the last 7 days I've only used 12!! Why on earth would it be so far out?
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Has the deal Expired???
Hi, I have started checking what I can save by switching energy suppliers and at the minute EDF are coming out tops with a saving of £260. Now I looking at what deals I can get for just switching and on MSE there is a deal for 12 free bottles of wine from Virgin by going through U-Switch. When I click the link and go to…
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Paying Gas and Elec Bills
Hi, Atlantic Energy are my gas and elec supplier. I am on paper bills so i get them through my letterbox every quarter. I always pay through there website using my debit card. In the past i have never paid the full balance in one go and always log onto there website and pay 3 installments over a month. I just wondered if…
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Scottish Power Phone Number?
Hi, Does anyone have the phone number for Scottish Power Customer Services please? I cannot find it on their website.. only their emergency numbers... Many thanks!
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How to choose a dual fuel tariff?
Im currently with EDF energy for my electricity however am soon to have a new gas supply connected and will be installing central heating etc! I was looking at the EDG website and found it to be very confusing in regards to the different tariffs on offer. The two different bands of electricity (A/B) were hard to get my…
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British Gas pp 2009 help please?
Hi we're on the price protection which ends in November. Does anyone know what happens after that please? Will it stay on the same rate or does it automatically go onto whatever the normal rate is at the time? I'm worried as I think my gas bills will go through the roof.
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Scottishpower reinstating my D/D.Can they do this?
Can they reinstate direct debit's without my authority? I have changed over from scottish power to edf, my electric had officially transferred on the 26th but i am still waiting for the gas on the 10th. I cannot access my online account for scottish power but i know i am in credit with them for approx £150 so thought i…
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Energy monitors free from Elec supplier?
I have been advised that my electricity co. are obliged to send me one of these free in a bid to get people to lower the consumption of electricity. Is this true? Has anyone done this successfully and how did you phrase it to them? Thanks :D
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Carbon Monoxide Alarm Going Off - Faulty or True?
Hi, hope somebody can point me to the right solution. I am visiting somewhere and today they had some work done on their gas fire/back boiler. The job was to ventilate behind the gas fire and to fit a bigger vent to the wall beside it. Gas system/fire etc was also serviced. The system is not on. Heating not on, boiler not…
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Scottish Power scare tatctic???
I am currently a Scottish Power customer and signed up for 1 year fixed tariff that ends on 31/8/2009. As a very unhappy customer I decided to change supplier, knowing it can take between 6-8 weeks for the switch I started looking at the beginning of August and found a much better deal. Tonight I recieved a phone call from…
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Are we being charged to much? Npower question
Hi all Me and hubby just moved in to a flat last week that has gas on a prepayment card meter. The gas man came last wednesday and reset the meter but when I topped up (didnt get a chance to do it until monday but was using emergency credit until then)I noticed £2.40 had been taken off for debt. Now I spoke to a chap at…
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MSE News: Warning for Eon capped rate customers
This is the discussion thread for the following MSE news story: "Eon will automatically move hundreds of thousands of customers on its popular capped tariff that ends in October onto an expensive alternative capped deal. Households that lapse onto this new plan could end up paying £300 a year too muc ..." Read the full…
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Scottish & Southern Energy whinge
Hi I've just had an online gas bill from S&SE and they want to increase my direct debit from £44 pm to £66, despite an arrears of only £12. Time to get out, methinks.
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Calculating the Cost of Gas and Electricity
Hi, This is my first post. I've just switched to British Gas Websaver 3 from nPower and to keep an eye on the costs of my gas and electricity I spent ages making this spreadsheet. I've compared the figures I get from the spreadsheet to my first bill and it's bang on. It takes into account the tiered pricing system for both…
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Arrears advice
Hi, I am at the stage where I am now robbing peter to pay paul. I can only afford to pay tiny amounts off of each of my utilities. I have heard that if they get nasty and start threatening legal action that the Court will look more favourably upon people who have tried to pay a little, rather than none at all. Is this…
