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Energy

Archives for January 2009

Does USwitch take standing charge into account when calulating saving?
Hi folks, Ive recently change to nPowers Sgn online V14 tariff as USwitch suggested it could save me about £150 a year on my current NP standard tariff. Ive just received the paperwork from NP confirming the change but noticed that a standing charge of about £13 a quarter is now being added. This may be a silly question,…
Electricity company messed up
Hi It turns out that my electricity company have messed up - our day and night readings have been the wrong way round so we haven't been paying enough. This has just come to light and I have to ring them on monday to sort it out. (I spoke to them last week but I had to take readings to work out if what they are suspected…
Grandmother being ripped off by BG
Hello All, I have just been visiting my Grandmother. Whilst there she asked me to read the electric meter as she'd had a card posted through the door. I did this for her and rang the automated telephone line to enter the reading. Before hanging up they tell you the current outstanding balance for the account. This was…
Electricity cost variations across the country
Why are there so many variations in electricity cost across the country? I now live in Cardiff and am looking at the price comparison sites. The cheapest electricity i can get for my usage (3,700kWh/year), with no standing charge (i might not be in the property too long, so dont want the added expense), is 14.5p/kWh with…
Another "high winter quarterly bill" advice thread...
Just got the bill today, and it has come as a shock. We're students living in a rented 3 bed 'flat', basicly the bottom 2 floors of a terrace house converted. Moved in July, was with Npower, then switched to southern for a month, then switched back, so this is the first bill since switching back. November 14th- 21st…
Pre paid gas metre
Hi, I just wanted to share my experience with others, you never know I might help someone. :rolleyes: I moved out of my flat in November, which had a prepayment metre for gas and electric. I phoned Scottish Hydro with final readings for both as I was told to. Was shocked when a few weeks later I received a final gas bill…
British Gas
I am a duel fuel user with British Gas. I price fixed with them, till 2011, late last year because of prices going up. Today they send me in the mail a letter saying gas has gone down and I should fix it with them till 2011. My question is, can I do it, or am I bound by previous agreement? Thanks
ASA ban misleading British Gas Adverts
http://www.guardian.co.uk/media/2009/jan/07/asa-british-gas-ban They also charge cancellation charges of up to £250 for a Homecare contract even if they have failed in their promise "to provide a safe,high quality service to repair and maintain"your boiler. Good to see the ASA actually do something to protect the public…
Mid Quarter Bill Issued By EDF
I pay my gas bills quarterly to EDF and to me that means every 3 months or 13 weeks . I paid a bill for the period 30/09/08 to 30/12/08 recently but as this was an estimated bill as the 3 before it ( 2/1-2/4,2/4-2/7,2/7-30/9) had been as well I phoned in a reading a couple of weeks ago and have now got another bill for…
BG Essentials tariff on Comparison Sites - Won't recognise
This is just a word of warning to everyone on British Gas essentials tariff that wants to use comparison sites to switch supplier. I used Uswitch today and was pleased to find that I could save £172 a year on my bill by switching to Npower. However, when I looked into what figures were being used as my current prices I…
Stopped meter
If your meter stopped turning would you inform your supplier?
Energy - alternative suppliers
http://www.bbc.co.uk/blogs/watchdog/2008/11/energy_alternatives.html (at 01.18) spark ebico utilita good energy first utility ecotricity green energy the utility warehouse utilita which of these is the least expensive to go with? which switching company compares these providers only/in addition to the big six?
Panicking over massive Gas Bill
I live in a shared house and warned my two flatmates that we needed to be really careful how often we had the heating on over the winter because of fuel prices. Today we got our bill and it's £646.12. They insist that other than the hour in the morning and the 3 hours in the evening that we have the heating switched on,…
Anyone else find Gas useage don't change much
Over the last few years we have seen the kids leave home one at a time, reducing the occupants down from 5 to 2. However over this same period we have seen very little change in our annual Gas useage, this year due to the cold snap could be more than the last 2 years. Our electric bill has fallen dramatically but gas seems…
Please help re: British Gas
Late last year I fixed my duel fuel, until 2011, with British Gas because prices were going up. Now they send me a letter talking about gas prices going down and I should fix my gas until 2011. Is it possible to unfix the gas portion and refix it, or am I stuck with the original arrangement? Thanks
bg click 6 v websaver
I am currently on click 6 with brit gas (dual fuel) and have seen on their website that they have a new tariff called websaver is this cheaper and should I switch? my annual usage is 3135kwh gas and 4152 units elec.
3319kWh in 5 months - is this reasonable?
I've just had a bill from nPower that says for the last 5 months I've used 3319kWh of electric. I'm in a 2 bedroom new build flat, and we've rarely had the heating on. I've checked the meter readings, and they're accurate (in fact, exact) - so I know the usage figure is a true figure. I have had a problem with the timer on…
Help me switch please, difficult to understand?
hi, can you advise me on the best comparison site please for gas and electric.or recommend a company to go to.im so frustrated. im presently on british gas standard tariff and n powers standard tariff. tried energyhelpline site and it said bg websaver 1 dual fuel was cheapest but is their electric cheaper than what im…
So So Annoyed! No Heating And It's 3:47am
Hi I have had endless problems with the house that we are renting. Our heating has now packed in once again. We had this problem before. A lady called to my house the other day and told me her brother lived here and had the same problem, surely if it's been going on for a long period they should fix it. First when i moved…
EDF underestimating electricity bill
Hi all. I am currently in arrears with EDF for my gas and electricity bills. I have contacted them to arrange a payment plan and they contacted me asking for a current meter reading so they can work out my monthly repayments. I looked at the meter readings my husband took against the estimates that are on my bill. To my…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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