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Help with my water heating system please!
Hi, my new (rented) flat has a water and heating sytem I've not seen before. It is all electric, and consists of an ordinary immersion heater, plus a long, thin boiler/pump that runs both hot water and heating. The system is new and seems to be of high quality - the owner hasn't spared the cash in other areas. There is a…
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Can my supplier backdate charges?
My supplier Scottish Power wrote to me dated October 2008, saying that they have held their prices down for as long as possible (noble of them) but now they have to put up their prices. The letter said the price hike will be from August 2008. Can they backdate a price raise and charge me more for gas and electric which I…
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Dispatches: The Truth About Your Energy Bill
Perhaps this may be of some interest tonight Dispatches: The Truth About Your Energy Bill Deborah Davies investigates the 40 per cent rise in fuel costs during 2008, examining the suppliers' claims that they have no choice but to pass increased costs on to the consumer. After discovering the effect of the increases on a…
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Switch from Prepaid meter?
We are currently with SWALEC for our gas and electric, And have heard that you get shafted for using a pre paid meter compared to a quaterly bill? we spend about £10 elec a week £6 gas i have read somewhere that Ebico charge the same for prepaid customers as they do for their quaterly billed customers but what are their…
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disabled parents high heating costs
hi im new to the site and wonder if anyone can help me, my parents are both in their late 70`s and both disabled, due to my fathers terminal illness they require the heating on permanently. This obviously is leaving them with high bills, they pay by direct debit each month and this had jumped drastically recently, does…
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wanted -ELECTRICITY MONITOR DEALS
Hi all, Am trying to make a start on saving money and I wondered if there were any offers on ENERGY MONITORS just now, just so I am aware of how much elec my appliances are using. cheers Lesley x
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Changed to NPower but still being billed by Atlantic
I changed to NPower which has gone through ok. I have had my first direct debit from them (duel fuel). I changed from Atlantic who confirmed the changes by sending me 2 " sorry your leaving" letters for gas and Electric. I get a letter today from Atlantic stating they are glad I am staying with them for my Gas. They have…
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Comparison Site For Social Tariffs???
Can anyone tell me why there isn't a comparison site for the social tariffs of all the companies so that those of us on a social tariff can shop around for the best deal? If there already is a site out there that does this can you please post the link? I am sure I am not the only one who would like this service. I…
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Eon - Version 10 Now Out
Eon Version 10 now out. How long has this been then. I have been on Version 8 since the price rise of Version 5 earlier in the year. Is Version 8 still the cheapest please. We are in double digits now with these plans.
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Want to switch but in debt, can I still switch??
Hi I'm with British Gas for my electric and gas I switched to them a year ago. They had my direct debits set way too low (£27.00 for gas and £8.00 for electric) Anyhoo I called them earlier this year and said that I think they have my direct debits set too low they agreed (I owed £400 to gas and £400 to electric - I know I…
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Confused about whether to swap or not.. Help
As is recommended, I (being the one or worries about rising prices) have tried to use the comparison sites and I've become confused about whether we'd save if we switched... sorry to appear a bit daft but could anyone advise? I'm looking purely for electricity as we have no gas and an awfully un-economical oil-fired…
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New gas supply??
Hi We in the process of buying a property that requires modernising including connecting to gas!. Does anyone have any advice or know how much it costs and how long it takes(from application) to connect a new gas supply...guesstimates welcome!. I understand its national grid who connect gas but their website isn't clear on…
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who can i complain to??
British Gas owe my son just over £150!!! he had been paying an old bill monthly and we didnt check when it was paid up and it was overpaid. so they owe him more than £150!! british gas know this and have told me what to do to get a refund back, BUT its been since april this year, and he still hasnt got it!! what can i do??…
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I shouldn't discourage him from bathing but...
my young lodger baths twice a day and it's costing me a fortune! Ideally I'd have a shower put in but can't afford one. When he moved in two months ago he asked when the water was on and I told him it's never off. I heat it using gas as I think this is cheaper than elec. He's taken advantage of the constant hot water every…
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Central heating and hot water timers - the basics?
I'm after some basic advice on heating/water timers please... In my old flat I had a combi boiler so no need for a timer on the water element. In the hallway I had an electronic 24 hour / 7 day timer that let you program the heating to come on at different temperatures throughout the day and you could set it to a different…
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Rising Electricity And Gas Prices
I have just looked at my letter from swalec advising me that they will be increasing their prices from the 25th August. the letter i received from them is dated septmber i received it about 3 weeks ago. The last meter reading i had was approximately 6 months ago. How will they work out from what reading my prices will…
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How can icheck if meter is faulty
Hi i have recently moved into a property and am with british gas for gas +elec .in my previous home i was with scottish power and paid about £10 per week. Now i am with british gas i keep getting bills asking for what would be £40 per week. I think the meters are set incorrectly and want them checked but they insist i…
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uswitch
I recently used uswitch to see if I could get cheaper gas and electricty, it came up with npower as a cheaper option, not a problem you might think, but I am already with npower, so if I attempt to switch will I get the cheaper rate as an existing customer or will they reject my application? Has anyone else experienced…
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can i do anymore?!
Hi Currently on an energy saving campaign (well money saving campaign!!!) I live in a 4 bed semi with 2 adults and 2 children. Currently use around 12 unites of electricty and about 0.6 gas How does this fare? Ive had loft insualated, cavity wall, installed low energy lights almost everywhere (except pesky Halogen light…
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Gas cetral heating or electric?? Advice wanted...
Hi... Looking for poeple's advice as a bit of a novice when it comes to heating systems. We are just about to complete on a three bed semi house in Yorkshire that currently has two storage heaters - one upstairs landing one downstairs landing and a small electric fire in each room exc. kitchen and bathroom all of which…
