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reading the meter wrong
i changed my mothers dual fuel over from powergen to edf in june due to her getting very high bills and edf being alot cheaper for electric and slightly cheaper for gas(she had been with powergen for about 4 years and on a very expensive tarrif) she recieved a letter to say that a someone would call to read the meters on…
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Electricity price hike!!
Does anybody know if there are any more price hikes expected? I run a business and electricity prices are eating up most of my money.:confused:
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British gas Homecare
Can anyone give me any advice regarding British gas Homecare? Our boiler started making a whistling noise a few weeks ago so we called them out. An engineer came and said it was sludge and put in something to get rid of the sludge. A few days later it was still the same so another engineer was sent out. He said it needed a…
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Does this make sense
Hi, I know I maybe grasping at straws here but to me something just does not seem right to me. Two of us live in a small two bed house and our electricity bill has just gone up to £110 a month, a couple of years ago it was £40, but nothing has changed and if anything we try to use less now, all house hold lamps are low…
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Back dated bills...
Can anyone confirm the maximum limit in time that a service provider (gas) can backdate a bill? I understand that for commercial supplies the limit is as per the law of limitations i.e. 6 years, but I am sure that I read somewhere that a domestic supply is limited to 12 months. Any assistance would be greatly appreciated.
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Can you get out of a rolling contract
Hi, I was never aware that I was in a rolling contract with my electricity provider, so I found that for another year I have to stay with them although they are charging silly money to supply me with the service. They say it is a rolling contract and it is up to me to opt out, they claim they sent me a letter in October…
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BG PAYG/ Prepayment KEY meter customers - free fiver!
BG is pushing a simple change with KEY meters because they don't communicate with their new systems. All KEY meter customers (something like 50,000) are being sent letters to do a simple task at your local Payzone outlet - outlet owners should know what to do to help you, but basically your KEY is updated with the new…
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British Gas -New Boiler Flexible Finance Questions
Thinking of a New Boiler and I got a quote from BG, IRO £3K. Obviously they are more expensive than the rest, but trust still means a wee bit. After their Heating Sales Adviser visited, I noticed in their advertising material and their website they offered Flexible Finance on a new boiler. Try as I may, and I've no wish to…
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Transco reconnection Fee
My daughter has recently bought a house the people who owned the house prior to my daughter had the gas supply cut off about four years ago, she has only just discovered this. She phoned British Gas who told her to ring Transco and ask them to reconnect her gas supply, she was told there would be a reconnection fee of £250…
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Scottish power prepayment meter, i owe a balance
i have phoned scottish power with regards changing from prepayment to a monthly d/d. they have now informed me there is an outstanding balance of £130. they said they have passed it onto an investigation team who will try and find out why this balance has occured. now i have a card which i use to buy power cards so how…
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which is cheaper??
I know this has probably been asked before but I can't find an answer on here so thought I would ask. We currently have our heating on all day as OH says this is better as prevents house getting too cold. When I say it is on it is not producing heat all day, the thermostat is in the hall which is always cold so we have it…
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Leaving powergen - credit refunds?
I'm debating changing suppliers having never changed so far. We are in credit for both gas & electricity with powergen though. Anyone had problems getting this refunded? Thanks x Shiny
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contacting British Gas from abroad
Hope someone can help. I live in Spain. For the past 3 hours I've been trying to use the British Gas website to either email them with a query or to get their tel no so I can contact them from Spain, but the web site just keeps going down!!! I've managed to find an 0845 number from another site, but they just keep you…
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prepayment meter advice please
im on a prepayment meter with powergen, my last statement said that i was £23 in credit so i tried to claim it as i always have before and in the past theyve always sent me a check, ive tried to claim this latest one back and they just gave me a load of gobbledegook, has anyone else had this happen. thanks in advance
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economy 7 sorage heater query ?
hi there i have economy 7 storage heaters , how do i check at what time the come on, as i put two on last night around midnight on less than half charge and over a pound has been taken off my meter, could there be a problem with the meter , many thanks
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Economy 7 heaters
Hi i have just had economy 7 heaters installed, not too sure how they work, read the instrustions/manual etc!!!!!!!!!!!!!!!!!! difinately on economy 7 tarriff - had checked, but is it right that the heaters are hot at night (8pm) than they are throughout the day. have input on 4 and output on 4, i'm i meant to change the…
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Difficulty Leaving EDF
We have switched from EDF to Scottish Power and the process wasn't easy so I thought I'd post our story to speed up the process for anyone else who wants to leave EDF. Lots of phone calls and letters and to and from both companies uncovered the fact that EDF have (very sneakily) been changing the time switch on electric…
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Energy saver 4
Anybody using scottish power energy saver 4? Was on energy saver 3 before, am not sure whether it is a cheaper deal? At least it is not reflecting on my bills yet. Any feedback on members using scottish power, please. Thanks
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atlantic electric tariffs
hi all i am with atlantic electric and gas, i am currently on the domestic standard tariff , which i calculated at 8.69p per unit 17.020p per day standing charge i used 490 units this month. not sure if i am better suited to any other tariffs or do you think this is the best one for me! :beer:
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British Gas and Commerical Collection Services! :-/
Hi, I've done a search on here and cannot see anything relating to this but if I have missed it please can you give me the link! Thanks. I have just received a letter from Commerical Collection Services regarding electricity with British Gas for a period of almost a year ago. At that time I did have some problems with…