We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

contacting British Gas from abroad

sandy2_2
sandy2_2 Posts: 1,931 Forumite
Hope someone can help. I live in Spain.
For the past 3 hours I've been trying to use the British Gas website to either email them with a query or to get their tel no so I can contact them from Spain, but the web site just keeps going down!!!
I've managed to find an 0845 number from another site, but they just keep you hanging on...not cheap for international call

Any numbers or email add would be appreciated as I have a billing enquiry on a house we used to own

Comments

  • Terrylw1
    Terrylw1 Posts: 7,038 Forumite
    Sites working for me, so here you go:

    If you live outside of the United Kingdom please call us on: +44 113 338 1022
    :rotfl: It's better to live 1 year as a tiger than a lifetime as a worm...but then, whoever heard of a wormskin rug!!!:rotfl:
  • sandy2_2
    sandy2_2 Posts: 1,931 Forumite
    Thanks terrlw1, perhaps it's a problem this end. Tried british gas siteagain this morning and this came up
    Internet Explorer has encountered a problem and needs to close, with a box to check to send error report
    Will try Tel Number after 8am
  • sandy2_2
    sandy2_2 Posts: 1,931 Forumite
    Phone BG about 30mins ago, everything now sorted out. They were really helpful.
  • Terrylw1
    Terrylw1 Posts: 7,038 Forumite
    That sounds more like a problem on your PC. Might be worth posting on the techie board if you can't resolve it.
    :rotfl: It's better to live 1 year as a tiger than a lifetime as a worm...but then, whoever heard of a wormskin rug!!!:rotfl:
  • sandy2_2
    sandy2_2 Posts: 1,931 Forumite
    Thanks posted on the techie page just after posting here, they've given me a few things to follow up
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.7K Banking & Borrowing
  • 253.4K Reduce Debt & Boost Income
  • 454K Spending & Discounts
  • 244.7K Work, Benefits & Business
  • 600.2K Mortgages, Homes & Bills
  • 177.3K Life & Family
  • 258.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.