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Energy

Archives for May 2006

New Home Owner Bills
hello, we are currently looking at properties as first time buyers so the whole process is filled with a large amount of mystery for us as such I may be back with many questions but one which has dawned on me recently is that some of the houses we have been considering have been occupied, for example, by families with 2+…
Warning - powergen is running different charge rates
I've just found out that Powergen has different sets of rates, one for new joiners and one for people who are long term customers. As you can guess the rate for joiners is somewhat lower that for long term customers and from what powergen has told me, there is no firm rules about how and when a joiner is move to the more…
card meters
hello everyone can anyone tell me if it is free to get card meters for gas and electric put in and also taken out? also i registered by phone and form with british gas to get winter rebate(found out about it on here thankyou guys) mths ago didnt get anything off last but 1 bill.rang and was told it would go off this one.…
What's happened to british gas?
Hi, i pay my bills online with british gas and was suppossed to pay my bill today as i've just been paid.However, i log on to find the system unavailible and that online customers should ring customer services.Fair enough,however, this morning i was advised i'd be on hold for 15 minutes and now 30 minutes:eek: I've been…
989 Electric Units used in 1 day - Help!
Hi, I recently received a bill from atlantic which detailed that my usage had gone from around £25 electric per month to £70+. I then decided to start monitoring the meter over the last few days and was amazed that it used 989 units in 1 day. The following are my own readings over the last few years:- Date Reading /…
Using timers, Wasting money ??
Cutting to the chase, I use a timer for my living room light, and a few for the garden lights and atmosphere lights in the house. I also set the washing machine on timer delay, along with the breadmaker etc. Am I wasting money in using timers? I mainly use them for security or convenience of domestic chores, but most of…
Powergen Rant!!!
I switched both gas and elec from British Gas to Powergen in November 2004 -BIG mistake - it's been no end of hassle. No big numbers involved but annoying all the same!! 1st problem - Took 7 phone calls to get my first bills issued (should have been in January - took them until March to issue them!). 2nd problem - My bills…
Atlantic E&G direct debit scam
AE&G users, look out on your next gas and leccy bills for the latest example of 'How to rip off your customer'. I religously update their estimated readings every quarter and only in the last month requested them to increase my direct debit to take account of their latest increase (which they have actioned). Nevertheless,…
electric bill do you know how to work it out
hi i am wondering if any of you can help me with my electric bill i had a large bill in aprill of 174.00:eek: :eek: :eek: i have cut back on using things and have taken a reading today and was wondering if any one can tell me how much electric i have used since aprill so i can see if im on the right track with it aprill 27…
Great 'Who Pays Compensation If You Ask?' Hunt
While filming Make Me Rich, one customer had had a gas bill mess up. As part of the programme when going through her bills, I asked her to call them to sort it, and while doing so said 'ask for compensation for the time and trouble it's caused, as it's their fault'. Much to her surprise they offered £20, not much but a…
Pre-paid electricity meter Query ?
Hello, and can anyone please give me some advice? I have a huge bill (£700) from powergen. I have not paid for any electric since last year (I paid bits and pieces off) and now have a real meter reading, and a final demand. I want to go on a weekly direct debit, but can they insist on us having a pre-pay meter, as I have…
"Useless" NPower
Last month NP said they would reduce my electricity DD for £24 to £21.50 for all payments from 25th May. What have they done? Yes, you've guessed it, they took £24 today! What a useless company they are. I will tell them about it but I have already switched to BG Click Energy though energy helpline thank goodness.
Changed from prepaid to monthly now no bill!
Hi, I live in Scotland and moved into a new flat with a prepaid electricity meter. The meter was too expensive for us and inconvenient to top up. We thought of changing it to a monthly bill. One day a man came and checked the meter to see if it was working correctly (think he was from Scottish Power) and we asked him if we…
What's happened to my DD Discount and 'No Standing Charge'?
Having checked out my Powergen bills for the last year (to compare with a view to switching), I noticed the following: 1) I pay by monthly DD, and therefore should be receiving a 3% discount. This has been missing from my last three quarterly bills. 2) I've been on the tariff 'No Standing Charge - Economy 7 with Heatwise'…
Is My Electric Company Ripping Me Off?
Hi, Until recently I have used Powergen for my electric supply but I have now changed to British Gas Discounted. I am on pre-payment meters. I have £15 credit showing on my electricity meter from last time I topped up with Powergen. However, Powergen have sent mey a bill for £76. I phoned them and they reckon that as…
British Gas communication problems.....
Right i am !!!!!! off with British Gas. My tenant left without paying the last gas bill. So i have been getting disconnection notices. Now i have sent them numerous letters and called them many times to rectify the situation and pass on the tenants forwarding addresses etc. Yet i am still being warned for disconnection. In…
Leccy Meters n flats
Hi, This is my first post on here and Im a FTB, as such this site has been invaluable to me! Im should be moving into a new build 2 bedroom flat soon but am a bit confused over what energy costs to expect. Id like to have a pay as you go type electric meter but is that possible with flats? and would it be worth it i.e.…
Current supplier?
hi, sorry might seem a dumb question, but ive just moved house and need to find out whoes the current gas/ele supplier how do i go about it? many thanks
British Gas Estimated Bill!!
I have rang BG up several times to give them the meter readings as our last bill was so high, this quarterly bill arrived this morning, estimated at £237, works out a lot for a one bedroom flat,about £79 a month!! So we just rang them and gave another meter reading and are sending us a new bill for £127, now thats a big…
Impossible to switch suppliers!!!
This is partly a request for advice and partly a "Has anyone else had this problem?" post. Me and my OH are currently renting a one bedroom flat for which the electricity bill appears to be astronomical (around £60 a month, I paid half that in my last flat!. When we first moved in we attempted to switch from the local…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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