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"Useless" NPower
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Last month NP said they would reduce my electricity DD for £24 to £21.50 for all payments from 25th May. What have they done? Yes, you've guessed it, they took £24 today! What a useless company they are. I will tell them about it but I have already switched to BG Click Energy though energy helpline thank goodness.
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I was told that they need 14 working days to effect changes to DD's but of course if they are increasing your monthly amount, they lose out!:doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:0
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Their letter was dated 11th May so they had sufficient time. If it had been an increase, I bet they would have taken it!0
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