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Energy

Archives for January 2006

quidco cashback
I've been flirting with the idea of changing supplier recently, dipping the toes in the mirky waters of energy tariffs and i was looking at scottish powers online dual fuel which comes top on lots of the comparison services. But i thought i'd tell everyone that if you swap suppliers through quidco (only scottish power)…
Beware The Reduced Monthly Payment Scam
After a lifetime of being on quarterly billing and constantly being told I can save money by switching to monthly direct debit, 12 months ago I took the plunge. Using the various comparison sites, I phoned a few suppliers up. They all asked me what my usual bill was and offered me up to a 35% reduction over what my normal…
British Gas - Phone service - help!
Hi My elderly mother has recieved a bill from OneTel which neither she nor I could understand as she has never requested or signed up for any service from them. After waiting an age on their customer support line, it seems that British Gas have signed her up for the service and have been routing her calls through them. As…
IN SHOCK! British Gas have reduced payments
I was just thinking the other day that the time had come to complain to British Gas about my rather large direct debit payments, when totally out of the blue this morning I get a letter from them cutting my monthly payments from £52 to £30 AND they're crediting my bank account with £70.......I'm going to have a lie down…
Atlantic price increases !!
I've just had my new gas & electricity bills and Atlantic have raised their prices from Jan 1st yet again. Electricity appears to have gone up 12% and gas up 14%. I live in Coventry, West Midlands and use about £220 worth of electric and £550 worth of gas a year (fast moving targets :-() I would like to switch suppliers…
suddenly owe elec board a lot
i got a letter the other week. i owe powergen £350. they say i've been underpaying. for what must be quite a while given the amount. since they they can increase my direct debit to pay for excess. why couldnt they have increased the dd earlier when they noticed i was underpaying? or could they have been underestimating the…
Gas escape insurance
My Mother received a phone call today from Severn Trent offering an insurance if there was a gas escape. She said if there was she would phone Transco. Severn Trent said that they would only do repairs up to the value of £4.70 or some amount like that less then £5. Mother said no she wasn't interested. I use to work as a…
Paid for switching electricity supplier
Just received a cheque for £12.50 from energyhelpline.com for switching electricity suppliers. Totally forgot i used them to switch and was not expecting this cheque, must have seen something on this amazing website to make me use them in the first place, what a nice surprise.
Meter changing
I understand that there are regulations regarding how frequently electric meters should be changed but having searched the web and cannot find what the regulations are. My electricity meter was last changed in 1987, I wondered if anyone knew when it would be likely to be changed again?
Owing money with a prepayment meter
Hi, wondering if anyone can explain this for me, I used Npower for my elec on a prepayment meter since day 1, late last year i switched to british gas, I recieved a final bill from Npower for £129.?? being a prepaying customer I chose to ignore this (wrong I know) I have now recieved a letter threatening court action if I…
Atlantic don't know our electric usage!!
Around August time I realised we were being ripped off with economy 7(Thanks mse) and changed meter to standard tariff. We then went on a fanatical economy drive! Logged onto online payment last month to discover that Atlantic still thought we had old meter. Seimans who installed the new one had not informed them it had…
WhisperGen - home based power station
Please see: http://www.powergen.co.uk/Pub/Dom/A/Ui/Residential/TechnologyAndInitiative.aspx?id=30 "A WhisperGen Micro CHP unit acts likes a normal high efficiency gas boiler, providing heat and hot water, but ingeniously it also drives a generator to produce electricity generating an average saving in household energy…
London energy
Hi, Does anyone on here have any experience with london energy, all the comparison sites say they will save me quite a substantial amount of money on my gas and electric. Im changing supplier after being disgusted with customer service at powergen the problem is i have never heard of this company before. What are your…
Is this a Crazy gas bill? What to do?
Please help! We moved into a rented house on 21st Nov and have received a gas bill for 21/11/2005-29/12/2005 for £245 for basically 1 month! Some details: Meter readings appear to be accurate - and are continuing at the same level (9 imperial units per day) 6 bed house - edwardian and not very well insulated BUT we are…
Final bill 14 months later??!!!
I switched from Good Energy to Scottish Power in December 2004. Last week I received a final bill from Good Energy for £68. I know its not a lot, but is there a limit to how long they can wait before sending the bill out? This seems ridiculous. We always paid by DD so I wasn't looking out for the bill, and I don't know now…
I cancelled my switch to B.Gas, but B.Gas have'nt!!!
Back in November/December, I used energy-helpline to switch suppliers (currently with Scottish power), and decided on Southern electric for my gas, and British Gas for my electric. When the paper work from British Gas came through, it was for the discounted scheme where they say they may charge you £20 if you leave before…
Advice Please
My wife was with powergen and didn't keep up with her payments. They installed a meter and set it to charge her over the normal rate to pay off her debt. When the debt was payed, she switched to British gas (still paying over the normal rate) Anyway this was 6 years ago and she has been buying cards and putting them in…
British Gas - shame on them
I recently decided to switch, wasn't sure if it was the best time but seeing that my gas is BG I thought it best to look elsewhere. The electricity has gone through fine. 3 weeks ago British Gas sent me a letter saying I owed a balance and had 3 days to pay it or they would block the transfer. The letter was dated 12 days…
gch or electric cheaper?
i have gch and have just got an electric fireplace in the lounge. this is the one since i spent most of my time in the lounge when i'm at home it seems more obvious to leave the gch off and and use the electric fireplace. is this the cheapest course of action?
Changing to Scottish power advice please
I am new to all this, done my comp search and it recommends SP. I have always been with B Gas and N power. If I go through Quidco I will get £46 cashback. Scottish Power are offering me a saving of 24.9% on Internet only. or 10.7% saving on Internet capped price untill oct 2007, and the same saving for Internet NO standing…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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