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Ring any bells.....?
http://www.thedailymash.co.uk/news/society/complaining-!!!!!!!-seeks-flaw-in-ebay-purchase-20151214104714 Just thought some people might enjoy this one from the good old Mash......
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Anyone switched off yet ?
Last Second class posting day is Friday, but not sure whether I trust Royal Mail to deliver by Christmas Still getting sales which are obviously for presents, but can't decide when to switch off. What's everyone else doing ?
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What is royal mail proof of delivery
I've got to send an item back and the seller has sent me a free returns address but he said I've got to get royal mail proof of delivery before I can have a refund.
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EBay item more worn than led to believe
I have recently purchased a Mulberry Bayswater leather bag which the seller purchased two years ago and the description reads - 'absolutely brilliant condition', 'used once or twice then packed carefully and lovingly away in its dust bag, 'used only a couple of times, 'literally been used just a handful of times - in…
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I sold a tv now buyer wants money back.
Hi, This is my first post. I'm looking for some advice or similar experience. I sold an lcd TV at the weekend on a buy/sell group. I clearly stated it was in good condition with some cosmetic damage to the stand that could be cleaned off (emulsion paint splatter). I sold it for less than advertised and had it set up and…
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Buyer hasn't paid
Hi all, I've just started selling on Ebay again after a number of years break. I sold an item on Saturday, sent an invoice on Sunday, an email on Monday asking if any help was needed and then another invoice yesterday with a note that payment is due and to contact me if any help needed. My question is do I need to now…
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I have annoyed a seller
I think I may have annoyed a seller, but honest it wasn't my fault. Saw a widget that I knew my son would absolutely love, it is used but looks in very good condition- this item usually sells for between £70-£90 second hand including postage. This seller is a new seller, only 3 feedback for selling (lots as a buyer though)…
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wrong delivery method
I'm furious! I bid and won on an item and delivery method said Royal Mail First Class. I've just had a message from the seller that my parcel is being delivered by myHermes! myHermes is not mentioned anywhere in the listing and I've had so much trouble with this delivery company that I wouldn't have bid on the item if I'd…
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Help re INR
Buyer has just got in touch as he hasn't received the item that I posted 10 days ago. Item was £15 and not sent tracked. I only have the POP (RM 2nd class). As it has been 10 days, I don't have much hope of the item turning up now. Do I just refund the buyer or ask him to open a case? The buyer has feedback of around 100,…
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RM Returned Parcel To Me
I sent a parcel on Friday with stamps and address label on the front, and a label on the back which had "Return Address" and my address written on it, today they delivered it to me, no reason why it was returned, I have messaged the buyer and explained the situation, and I am still waiting for them to reply, I am going to…
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do buyers actually bother reading delivery dates?
sold 70 items yesterday with delivery dates of between Friday, 18. Dec. 2015 - Tuesday, 29. Dec. 2015 and so far today 33 items with dates between Monday, 21. Dec. 2015 - Wednesday, 30. Dec. 2015 :T
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Ebay sale - collect from Depot?
I am panicking as a fairly high value item i have sold (with tracking) has been rearranged as collect from depot by the person buying it. Am I still covered by my tracking number or am I about to be scammed? I can possibly redirect back to me if I understand where I stand in time. Thanks
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Seller cancelled sale and refunded but I want to leave feedback
I bought something a week ago for a birthday present. It still hadn't arrived as of today. Anyway, I got an email earlier saying the order has been cancelled as it is not in stock and I have been refunded. I wanted to leave negative feedback as obviously I wouldn't have bought from them had I known it wasn't in stock a…
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Return request for an item that is brand new buy buyer says not
Hello everyone, I'm after some advice.... I have had a couple of emails and then a return request for a top that I sold as brand new without tags. It is brand new and has never been worn. The buyer is claiming it smelt funny (it's straight from a manufacturer) and that it is out of shape, which it isn't as shown by the…
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When do defects "fall off"?
I have a defect from 14th December 2014. Should it not fall off by now?
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eBay issues: how long does it take to resolve your problems?
After being copied in on a tweet to our MSE Forum Twitter account we thought we'd see how long it's taken for you to get issues resolved by eBay if you've had them. * If you have what date did you report it to eBay via its correct report mechanism? * How many hours/days later was it resolved?
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cheeky buyer
I had a question yesterday on one of my most popular listings asking for a discount if they paid immediately, they also mentioned their feedback showed they paid quickly and were a good buyer, and mentioned I probably needed to clear my stock before Christmas so they were doing me a favour. This is a very popular item, in…
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Selling car - keep getting asked about what price...
Hello all. I am selling my car on a 7-day auction, which started Sunday. The minimum price I want and believe should at least be achieved, is £600. I decided early on that I would not have a reserve price. Then, after deliberating some time, I would do a BIN. My main reason was that having looked at what similar cars have…
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Damaged in post
I recently set up a business on Ebay and purchased an item for re-sale at a later date. Unfortunately due to bad packing it's arrived damaged, I may be able to repair I'm not sure but have contacted the buyer to show the issues with pictures and have been asked what I want to do. I would like a partial refund so requested…
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Selling on Ebay and Amazon and posting
I sell on eBay and amazon and last month we sold about 2k items across both with 1 item which was claimed to have been 'lost' not received. I do not track my items as they are low value. This month we have sold about 1.5k this month and I am up to 12 lost or not recieved- but 11 are from Amazon - despite selling more on…