I sold a tv now buyer wants money back.

stef2504

Hi, This is my first post.
I'm looking for some advice or similar experience.

I sold an lcd TV at the weekend on a buy/sell group. I clearly stated it was in good condition with some cosmetic damage to the stand that could be cleaned off (emulsion paint splatter).
I sold it for less than advertised and had it set up and running with no problems,the buyer was quite happy with it and took it away unboxed in his car.
The following day he contacted me with pictures showing the screen damaged,apparently after being on for an hour,looking like it had been dropped or banged and asking me if this was something I knew about when selling and asking for his money back.
I told him that I wasn't aware of any problems and that as he saw,there were no problems with it when he took it.
He was buying a replacement tv as his child had pulled his over and broke it.
In my opinion,once he had paid for it and taken it away it became his property and no longer my responsibility and therefore have no obligation to refund him.
Any thoughts or opinions would be appreciated.

Ting-Tang

He saw it, he bought it, he took it away.
He's just trying it on now for whatever reason, and I certainly wouldn't even entertain the idea of giving him his money back.

Flyonthewall

Cash on collection, I assume?

Sold as seen, no returns, no refunds.

He saw it beforehand, still bought it and he has no rights to any refund.

Browntoa

probably slammed the brakes on in his car on the way home or dropped when maybe fixing to the wall

MsBlonde

Or maybe the tv the child pulled over is identical to what he bought from you and he's trying to say its yours. OR the child did it again. Eitherway if he paid cash, and you had it working perfectly, I wouldn't offer a refund.

stef2504

Yes it was cash on collection and I pointed out every area there was paint splatter. I even gave him a new unused wall bracket I had after he told me his child had pulled his over.
I did wonder how careful he'd be after he dropped the remote twice on the way to his car!

gazfocus

I definitely wouldn't refund. As MsBlonde says, there's nothing to say that the TV his child broke wasn't identical to the one you sold him, so he could have your TV at home and now trying to say his broken one is the one you sold him.

Bond,James_Bond

Refer him to the response given in Arkell vs Pressdram