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AXA decline travel insurance claim despite me not submitting the claim form
As it says above, AXA have declined my son's travel insurance claim despite the fact that I (on his behalf) have not yet sent in the actual claim form. I had spoken to a representative at the start of the process and he said that I needed to get a "No Show" letter from Ryanair and I have only just received that letter.…
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Losing money/value with the Seiss grant !
Hi all. I have been on a mission to optimise my Seiss grant money income/universal credit but cannot get any clear answers from Universal credit. For the first two grants I saved the money thinking I needed to become judicious with my spending. Then my universal payment went from £800 ISH pounds to zero. My second grant…
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Travellers arriving in England can cut 14-day quarantine by more than half with new... - MSE News
Read the full news story: Travellers arriving in England can cut 14-day quarantine by more than half with new coronavirus test
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travelling to wales to collect students
I shall be travelling to wales from england to collect my daughter from uni on the 5th dec. i have booked myself a b&b to stay over night as its a long drive and didnt want to have to do it all in one day. i shall be alone, am i allowed to stay over night in wales? as i'm from england? hotel site allowed me to book and i…
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Furlough and contracts
If my contract is changed due to a voluntary change of position within the company but I have been with the same company for years would this affect me being furloughed?
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Self-isolation support help please
Hi all, my son and wife both had high temperatures Thursday night and went for a test Friday morning. My wife's test was negative but my son tested positive. Long story short, my wife didn't get the account reference needed to claim support, my application has been successful but the council say hers can't be awarded…
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Tests
I have a week away booked over Xmas in Spain. Now you have to pay£120 for a test before we go. There's 4 of us totalling 480.we can't afford that but if we cancel our holiday because of this we lose all our money. If the travel company cancel we get a refund or option to move to another date. What can we do???
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Difficulty In Getting PCR Covid Test & Result Back For Travel to Canaries on 27th December
Travelling with Jet2holidays and they are not being particularly helpful about where I can get a PCR test done near Leeds on Xmas Day or Boxing Day to meet the new Canaries travel requirements of being able to present a negative test result/certificate, time and date stamped within 72 hours of arrival at accommodation.…
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Hotels.com current cancellation and refund policy
Hi All just after clarity or interpretation of their refunds policy. So I booked a package to New York due to depart on the 4th of December, at present no UK nationals are allowed into the USA so I have spoken to Hotels.com r.e the options and they advised that I would get a full refund for the transfer, a credit note for…
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Car Repossession
Hi looking for some advice. I took a payment holiday with my car finance from Santander at the start of lockdown, I have since been made redundant so I requested to extend it to which they said they couldn't and payments would resume I could make payments for a few months but I missed a payment by 3 days and they have sent…
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Covid Tests non-refundable
Did anyone have to book covid tests as a condition of travelling pre 5/11? Both my bank, travel insurance and company supplying the tests have refused to refund the cost (£750) as the T&Cs stated they were non-refundable - how can that be right? The government put us in lockdown and through no fault of my own I can’t…
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Reopening of hairdressers
Can anyone tell me for definite, when hairdressers can reopen. We are being told lickdown ends on the 2nd December, but when can hairdtessers reopen? Is it Thursday 3rd, or Wed, 2nd? Thank you
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Ryanair Refunds
Can anyone tell me what elements of the bookings you receive Refunds for during this Coronovirus Pandemic? We have received an email saying they are refunding us for our bookings (2 flights) but our basic cost for 2 x Adult Plus Fares was £121.98 each which would result in a refund of £243.96 but we have been told we will…
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Money back on office equpment
Hi , a bit of advice. I was working from (like most of the country) between March - August I lost my job due to the Covid impact. However I'm trying to claim back the money from the three pieces of office equipment i bought to set up some kind of desk set up to be able to do my job efficiently and safety, however my job…
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Abandoned in Turkey by travel Republic
My wife and I got stuck in Turkey in March,we were on hols for a month,when hotels began to close and flights were being cancelled,we had about 16 days left in resort. We got in touch with travel Republic about getting back home,they told us that they could not help us as our flights had not officially been affected,and…
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Government grants for home and energy
Hi, I wondered if anyone could clarify this for me? I am self employed and currently, due to the pandemic, getting Universal Credit. I never had it pre-pandemic, so have never been contacted about the possibility of a govt grant for a new boiler and other heat help. I think I qualify as my boiler is over 10 years old and I…
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Accommodation deposit lost during Covid
Hope somebody can help; we booked a cottage for May of this year, due to Covid the accommodation was shut and so we could not go .We paid £600 for a deposit, we have asked for this to be returned but this has failed to happen, we booked privately directly with the owners via a bank transfer. The owners now say they have no…
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BYOJET refund for flights
This company is based in Australia, I have been trying to get a refund for our flight to Canada,, we was due to fly out in September, the flight was not cancelled but we would have to be in quarantine for 2 weeks on arrival which seem pointless to go to travel.So we made ad decision to cancel our flights. we have filled in…
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Trouble getting a refund
Hi, booked a cruise through iglu, they cancelled the beginning of July, was for 4 people, 2 of us rebooked at 2 requested a refund. Keep calling and keep getting told they are looking into it. It's £2500 and their refund time is 90 -120 days and we are way past that and no closer to a refund. Would cancel the cruise that 2…
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furlough
I was furloughed on March 23rd, then in April, May & June on 80% I originally worked 37 hours a week. I returned to work and my hours were reduced to 24 hours per week (not my choice)My employer did not take advantage of the part time part time furlough scheme, so that meant my wages were reduced for July, August,…