-
Allcamps cancellation costs
I was wondering if anyone else has had to cancel an allcamps booking? We have a reservation for later in August in France but our flights have been cancelled this week. I have made two payments so far, totally around £300, with £495 to pay today. Allcamps are offering a voucher or for us to book another holiday with them…
-
Furloughed and un-furloughed same day?
Hi all, My employer is asking me to do an hour here and 4 hours another day, and nothing the next day etc... I'm working from home, and on a salary. I've had nothing in writing to say that im on or off furlough, and I'm getting a bit annoyed. Its frustrating as during working hours, I feel as though I'm chained to the…
-
EasyJet Re-booking and change of flights +5 hrs - What are my Rights?
Hi. I booked a holiday to Spain, together with insurance back in October 2019, well before any of this mess. We are due to fly to Spain on the 17th (thus have till today to rearrange flights without charge). Our Outbound flight is proceeding as normal, however the inbound flight is cancelled and our ticket has changed from…
-
JET2 REFUSED TO LET US ON OUR FLIGHT OVER CHILDREN NO QR CODE FROM PLF FORM!!
Hi all. Just wondering if anyone has had any problems with Jet2 over the PLF forms?? We got to the section where you add family members and after I added myself on my partners form it did not give me an option to add the children. Once we got to the airport they refused us to fly, there was another family at the side of us…
-
Tui flights with BA
Booked to fly to Italy with Tui on 5th September flying from Gatwick and returning to Gatwick. Overnight hotel stay and airport parking all booked for Gatwick. When I checked on BA site our outgoing flight is now from Heathrow so I managed to change hotel and airport parking to Heathrow but on checking return flight we are…
-
Ryanair Flight Change (Can’t do it!)
I’m due to fly with Ryanair on the 6th August (booked in February to Spain for £845). Ive already checked in to my flights which means I can’t change the flights. I’m willing to pay the fees (begrudgingly) but I can’t get anyone on ChatBot, I can’t through on the phone lines. Does anyone know if I’ll have any rights at all…
-
Travel agent bookings
Looking for some advice - my family of 4 and friends family (4) had booked to go to Florida in may 2020 with Travel planners, however due to Corona virus this didn't happen and we thought we would move our package holiday to September 2020, naively thinking this would have passed. Travel planners have since tried a few…
-
Hotel Refusing Refund
I booked hotel in Isle of Man for TT Races. The races were cancelled 16th March 2020 and when I approached hotel for refund they were still open and refused refund or alternation dates next year. On 25th March thehotel was put into lockdown and I again rang the hotel and they again refused refund or transfer booking to…
-
Holiday cottage cancellation.
In January of this year to celebrate my 80th Birthday I booked a Holiday Cottage in October for My Wife and I plus our two sons and their families, as things stand we are unable to all go on this holiday as we are only allowed to meet with one other family group, therefore we wish to cancel. I have asked the rental company…
-
Love Holidays multiple credit notes - how to use them
My holiday was cancelled by Love Holidays and I took the credit note worth £1123 and booked a 2021 holiday. However, when I booked and used the credit note, it only took £740 from the new balance. This was because Ryanair hadn't refunded the flights to Love Holidays so the flight refund was not included. Today I was sent…
-
Tui charging £3070 to move Holiday
I will try keep this short. I rang Tui last week regarding our holiday to Turkey on 3rd Sep, we need to move it as we WERE getting married in Turkey ( wedding not with Tui) and cannot now as most of our guests holidays were cancelled by Tui, the lady I spoke to said, it will just cost £50 per person to move package…
-
SEISS - 2nd grant
Hi After some advice please, I’m self-employed and work for just one company. Covid started and I didn't work for them in Apr, May or June as their business stopped and most of the company was furloughed, so I claimed the first grant. Working for them again from 1 July, but with an agreed 20% paycut until 1 October, I…
-
Expedia - Flights cancelled but struggling to get refund on hotel
Hi, I booked to go to Thailand in November, pre Covid-19, and Singapore airlines have cancelled my flights. This is fine as to be honest I would rather not travel now anyway with everything going on. I contacted Expedia to request a refund and they are telling me they can put through the refund for the flights but the…
-
zero hour contract help
Hiya.. My neighbour has asked me to help write a grievance email to his employer. He is on a zero hour contract and has been with the company for 12 years, working three days per week. He has been on furlough and now that the company is to pay towards the wages, they have said that basically you're on a zero hour contract…
-
unable to contact travel republic
we have a holiday booked in sept this year but have found out that the flights have been cancelled. travel republic have had a refund for this from the airline as i telephoned airline when i couldn't find our flight. i have since been trying to contact travel republic via phone [ the office is now closed please refer to…
-
SEISS wave 2 - should I claim?
Hi everyone, I work in the performing arts/entertainment sector and registered self employed. I received the first grant and not sure about claiming the second. Here's why.. Since the previous grant I have taken up temporary courier work as a self employed van driver under the same sole trader business name. My income is…
-
Unwanted holiday reinstated.
Following FCO advice I cancelled my last-minute.com package holiday and they sent me an email quote of a refund amount (almost half the cost!) saying I had 24 hours to accept it. Bearing in mind that this was at 22.08 I spent most of the following day (yesterday) trying to get in touch with them and my insurance company to…
-
Insurance Question
Hi, I had a policy with Axa which lapsed in May 2020. I booked a holiday in January for travel in September, is the cover from the booking date or only when you travel? The holiday may be at risk now so I wanted to check if there is a chance I can claim. I'd normally just ring them but I've been on the phone for an hour…
-
Credit Voucher on Easyjet
Hi, we had a flight booked for 2 people on the 8th August 2020. Because of what happened at the weekend we took advantage of the free flight change and go in mid September instead. The original flights were approx £293 paid for in November 2019 our rearranged flights are a lot cheaper at £125, am i entitled to a credit for…
-
*Moved thread*
[moved to different area, thanks!]
