Hotel Refusing Refund
18 replies 488 views
I booked hotel in Isle of Man for TT Races. The races were cancelled 16th March 2020 and when I approached hotel for refund they were still open and refused refund or alternation dates next year. On 25th March thehotel was put into lockdown and I again rang the hotel and they again refused refund or transfer booking to 2021 TT Race time. Since then I have rang hotel and written to CEO requesting refund but they refuse stating they are waiting for Isle of Man Governnent to compensate them before they will refund. I believe they should be refunding my money (nearly £6,000) am I correct? I have threatened them with going to small claims court but is there a quicker way to get my money baack?