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Single mum and key worker
please can you help, I'm a single mum and a key worker. I have 5 days booked in Palma with my partner on the 13th August. If we have to quarantine on return how do we do this when living in 2 separate houses with 2 sets of children (13+17) Also we are both key workers. Is there anything we can do or you can suggest
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Self-Employment Income Support Scheme
On January 30/31st I tried unsuccessfully to fill in my online Tax return. I have videos and emails of my trying to do this. I was finally able to submit my return at the end of April after lots of backwards and forwarding with the online support (all logged in my paper trail). HMRC sent me a letter wavering my late…
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Pre booked seats
Our package holiday has been cancelled. We are waiting for a refund. Can I claim for pre booked seats? Thanks everyone.
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Ryanair free flight change farce!
Hi, perhaps I’m being stupid but could someone please explain to me the logic behind Ryanair’s free flight change policy. passengers that booked a flight AFTER June 10th will be able to change their flight without paying the change fee, these passengers booked knowing about the Coronavirus pandemic and the possibility of…
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can my work incorporated my annual leave into my furlough?
just received email from my company saying "we require you to take your holiday that has been carried over from 2019/2020 in June. This amounts to 100 hours of annual leave. Annual leave does not interrupt furlough, which will continue. You have agreed to a reduction to 80% pay during furlough, however, payment for annual…
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Travel republic. Asking me to cancel.
I have previously posted under the thread "Is this a Significant change". I am due to go to Dubai on the 28th August. My flights were rescheduled and I messaged TR through customer support regarding the flights saying that I am not happy with the 're scheduled option. I have now received an email from TR with a Customer…
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Ryanair advice/rights
Had one of our trip to Spain flights changed by Ryanair leading to an offer of refund, voucher or acceptance. The flights are not until the first week of September. My question is how long do we have to choose the option? If Quarantine is still in place for Spain then the option to refund would be taken, however we would…
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EasyJet refund for non-cancelled flight???
Hello all, I'm due to fly to Biarritz in late August '20, with a transfer to San Sebastian (north Spain...). We have cancelled the accommodation off our own back - this was an Airbnb which has been fully refunded. However, it would appear that EasyJet will only allow us to change our flights to another date in the future.…
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Room Only?
OK, so I think this is weird, but maybe it is what the normal is. Rather than our usual jolly to Spain, we will be vacationing in Weymouth. We booked via a popular online booking website on "Room Only" basis for a 'hotel guest house' (not a B&B, which may become relevant, and also not an airB&B). The cost for the 'guest…
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Ryanair
So Government have said essential travel only to spain. I am meant to be flying to Tenerife this month, Ryanair are not cancelling any of their flights ( the only airline not too) if I cancel my flights I lose my money, to change my dates for a family of 4 they want to charge me £520.00 extra as well as extra for flights…
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Reclaim for cancelled cruise
I booked a cruise through the travel company ROL for a cruise with Cruise and Maritime on January 5 paying by credit card. The cruise was due to depart on April 11 but on March 20 I was informed that the cruise had been curtailed and was given the option of vouchers for a later cruise with enhanced features or a full…
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Holiday refund.
My holiday company, Andante, has said it will refund us our monies at the end of January 2021. Is this Now the norm? 14 days was the max, but that seems to have changed.
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Emirates flight and insurance claim
We had our return flight from Australia cancelled by Emirates. We were given no option for a return flight and told that we had to take a travel voucher. We didn’t want this but were given it anyway. We then had to book a one way flight home through Qatar airways which cost us £1863. I have put a claim into my travel…
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Credit companies adding payment holidays as missed payments on credit file
New Day - Marbles and a store card. Even though I got in touch and arranged payment holidays with both they have added missed payments to my credit file. I have already had one removed but have had to complain again, they admit mistake but say it could be 8 weeks to fix. I have submitted a correction as well. At the moment…
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Furlough rate of pay
My employer reduced our rates of pay towards the end of July and will utilise the furlough scheme till the end of October. We have been advised that our furlough pay will be based on the new rate, however from what I have found on the government website it seems to imply that it should be at the old rate "the hours your…
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Attraction tix refusing refund on Sep DLP tickets - any advice out there?
A few weeks ago Attraction tix offered an 80% refund on our park tickets which I should have taken when park was closed. Our outward flight has since been cancelled and as a family we agreed it wasn't the right time for us to go, contacted Attraction tix who informed me that Disney t&cs state no refunds so they cant refund…
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Gym membership
Hi all Last August I tied myself into a 12 month gym membership. At the start of COVID when the gym closed, they made the decision to stop all payments (wasn't consulted, it just happened). I emailed and asked when my membership was due to terminate and they said December 2020. So they have taken the 4 months the gym was…
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Travel Republic Hotel Refund
We had booked to go to Benidorm on 31st of July. Despite the advice from the government not to travel to Spain, our flights booked directly with Ryanair were still going ahead so we decided to travel anyway. On the 29th of July I learnt that our hotel was actually closing that same day and confirmed this by contacting them…
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TUI has confirmed holiday, due to fly in five days, but I know my hotel is closed
So, TUI sent a 'good news your holiday is going ahead' email on the 7th of July. (Greece) Then have had two further emails from them counting down to the holiday and reminding to add passport details etc. Then found out from a friend that has travelled to same place I am going that the hotel I am booked with is closed! I…
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Furlough and annual leave
Hi my son is on a zero hour contract and has been furloughed since March should he still be accruing annual leave? And also he had got a day's annual leave booked for March which he didn't take due to furloughed but his work are saying that he has lost that day due to it being a new tax year. Thanks
