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Credit companies adding payment holidays as missed payments on credit file

New Day - Marbles and a store card. 
Even though I got in touch and arranged payment holidays with both they have added missed payments to my credit file. I have already had one removed but have had to complain again, they admit mistake but say it could be 8 weeks to fix. I have submitted a correction as well. At the moment I am trying to open a new account to get a bounce back loan and I feel this will have an adverse affect. Is there any redress I can get if refused on this basis?
For the store card I did miss just one but it's attributed it with a (1) to three months records "because during a holiday it's not updated", can I get this removed as with the other mistakes it looks like 5 months of missed payments!? 
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