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Villa deposit refund
Hello all, we had a villa booked in Florida for which the deposit was paid by bank transfer in British pounds directly to the owner who lives in England. Obviously we couldn’t go through no fault of our own. The owner refuses to return our deposit stating it is non refundable. I get that in normal circumstances if I had…
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Ryanair Voucher
So got a voucher from Ryanair for a cancelled flight in April, and used it towards purchasing some flights to Spain in August what I paid on my card I am processing a chargeback claim, but any ideas what I can do about the voucher?
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Thinking of taking unpaid leave as I am anxious of returning to work at school
I work as a lunchtime assistant at primary school. I am not in a union. I worked all thro lockdown and when schools reopened when a lot of my co-workers didn't. I was finding my anxiety and stress reaching a high level and the doctor offered to sign me off sick. I chose not to and carried on working. I have been taking…
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Hotel.com Tesco token refund Issue
Hi, Has anyone else had conflicting advice with regards to the situation about being able to get a refund or transfer of the value of their Tesco vouchers used against a hotel booked with Hotels.com? I have had my flights cancelled so need to change my hotel booking as we've decided to move it back to next May (we were due…
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Cruise Refund Troubles
I booked a short European cruise with MSC back in December 2019 and paid a total of £1575 (deposit of £300 in December, the rest in February). I also paid for a couple of extras like a day trip too which cost around £200. The cruise was due to set sail on May 6th and so we watched as they announced the cancellations and…
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Ryanair refund from March (April flight) still not refunded, as of August 10. What can I do?
Hi All,Looking for a bit of advice on my VERY late Ryanair refund. *Short version* Booked a flight to Protugal in April. Flight was cancelled in March, entered the refund queue and still hasn't been processed. CS rep won't escalate the issue, and every time I speak to them they just tell me it's "in the queue, be…
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Halifax Playing for Time!
Has anyone tried to get a chargeback on their credit card from Halifax? I applied for one at the end of May, due to my flight being cancelled and my travel agent being typically unhelpful. Was told it would take upto 45 days due to Covid19, so after 60 days I chased them up as they appeared to have done nothing, and…
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Barcelona Hen Do
Hi, I’m meant to be getting married later this year and my hen do was booked in December 2019 (pre pandemic) for this September. We’re due to go to Barcelona. Our accommodation is booked through Airbnb who are being really flexible and we should be able to cancel and get a full refund. However, our flights are still set to…
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Change Flight w Jet 2
I booked a return flight to Portugal directly with Jet2 in September, but due to quarantine restrictions we've decided not to go. I want to move the flights to April next year, but it looks like I'll be charged about £200 to do so. DAK if there are other options, or if Jet2 will move flights free of charge at the moment if…
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Soul circus festival- now not a festival
In January a friend of mine and me bought tickets for a wellness festival called ‘Soul Circus’ in Cotswolds for £175. The organisers offered to roll our tickets to 2021 however we have other commitments so declined. The festival is set to take place on the weekend of the 21st August 2020 however the organisers have said it…
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Package holiday changes
Hi Just looking for some advice. We booked a package stay and cruise back in early 2019 before CV-19. One week touring Kuala Lumpur and Singapore with a couple of day tours and then a week long cruise from Dubai. Cruise line has changed the ship/itinerary/and sailing date- it is now four weeks later then when we arrive…
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Company take over redundancy
My daughter is on furlough during this time the company was taken over now the new employer is making her redundant how does she stand with redundancy payment as she hasn’t worked for new employer. She had worked 3 years with previous employer.
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Denplan doing OK
My Mrs. and I pay about £40 a month for private dental care. This includes routine inspections and visits to the hygienist as well as emergency treatment cover. Between us we've missed four checkups and cleaning sessions during lock-down. I don't know what they would cost if we paid the dentist direct, but presumably the…
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Contact with lastminute.com
Hello, I have had emails from lastminute.com confirming my refund for flights cancelled in April. However, it keeps saying something has gone wrong and to try again later when I try and sign in to give my bank details. I can’t seem to get hold of them at all on social media or by telephone. Does anyone have any knowledge…
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Still waiting for refund from March.. Help!
Hi New to the forum and hoping for some help in next steps of getting back holiday refund. Our holiday was cancelled in March due to the pandemic and we were informed by Travel Company that they would refund our holiday in full. To date (nearly 6 months) later still no refund. Their phone lines are down still, sent…
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Advice re cancelling vs not turning up (due to FCO warning)
Supposed to be going to Mallorca on Saturday. FCO warning means that we are not going to go. Bank travel insurance will cover unrecoverable costs because of FCO warning. But they have told me not to cancel anything as otherwise the liability falls on us. We have a villa booked through homeaway, deposit paid, balance due…
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I'm furloughed and yet my employer...
I'm furloughed and have been since March. I work in a pub on the cards and the majority of the work force is cash in hand. All cash in hand staff have gone back to work, but I haven't nor does it seem I will do this month. My question is can he do this, is this fair, what should I do.
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Holiday Booking for next year
I am looking at booking a holiday for next Easter to Portugal. The flights will be booked separately with let’s say EasyJet or BA and the villa with AirB&B. my question is what is the safest payment method for me to get a refund if due to Covid19 we couldn’t travel, Credit Cards, Debit Cards etc. As I assume if I took out…
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Paternity pay whilst furloughed
Hi there, Can anyone explain how paternity pay works whilst on furlough? Or point me in the direction of the specific information if this has been asked before. Is paternity pay in addition to furlough, or is your furlough pay reduced whilst you are on paternity? Many thanks Freddy
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Barclays - Bounce Back Loan
We are about to lose our non-profit CIC business in the next few days. Thankfully we do not take wages or have any paid staff yet, we are all voluntary. We have been trading for over 12 months, we are on Companies House dated 17th June 2019 and have 12+ months worth of accounts, however we are met with: "Your business…
