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Love Holidays
I am looking for help to try and contact Love Holidays, to cancel a honest abroad due to COVID-19 and they are proving extremely evasive and hard to contact. Phone enquiries are not permitted and the live chat is not showing or working as they are apparently too busy! Do you have anyway I can successfully contact them that…
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Delayed refund
The travel agency have agreed to our request for refunding of flights we booked to go in August. This was due to Covid 19. It has been 3 months since the agreement. We have had replies from the company saying that we are in the queue for refunds. However they also they also said from phone calls that we will be revceiving…
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Nationwide and Furlough
My sister has to sell her house no choice( relationship breakdown) which she has a fixed rate mortgage on that is portable, however Nationwide has said that she cannot port it as she is on furlough. Therefore she still needs to sell but she will have to repay mortgage and will have to pay a £2000 early repayment fee. In…
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Flight refund because not allowed into Georgia.
We are due to fly to Georgia (the country) later this month with Air France. French nationals are allowed to enter Georgia but British nationals are not. Air France are not cancelling the flight and haven't offered a refund, they have offered a voucher. Our travel insurance have said we're not covered, any suggestions on…
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Seeking employment while on furlough with the threat of redundancy
Hi, Im currently on furlough from my employer and have a fair idea i am going to be made redundant, i already have another job lined up which i am due to start very soon. My current employer sent an email to all furloughed workers asking if if we had obtained any employment (permanent or temporary) while on furlough. If i…
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Shearings
I am having trouble getting my money back . I booked my holiday with shearings' through a travel agent but every time I phone the company they say somebody from one of there shops will get back to me . I have tried to get my money back through the bank because I paid on my card but apparently they can not help me because i…
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Changing from credit note to refund
Afternoon all. We had a holiday planned back in April flying from Belfast to Portugal with easy jet. The holiday was a package holiday booked with a local travel agents. On the 10th April they emailed me (we were due to fly on the 19th) and offered either credit note vaild until March 21 or simply a change of dates. They…
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What measures are in place/planned in High Schools?
Just wondering what sanitising and distancing measures are in place in other high schools? First day back here in Scotland, and very little is done. It's pretty much as it was pre-lockdown. There is additional cleaning/fogging in classrooms, two entrances in use rather than just one, lunches at two different times. But…
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80% pay on redundancy notice period?
Hi all, im trying to figure out what my company should be paying me during my notice of redundancy. i received a letter dated 29th July confirming that From 3rd August I was on notice of redundancy. My notice period is 3 months and the letter stated I would receive 80% pay. The government brought out new legislation…
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Kiwi.com self service refund
I booked the cheapest flight to Malta I could find on kiwi.com which, in hindsight was not the best idea, the website gave me a mix of flights with Ryanair and easyJet to get there and back. My easyJet flight back was cancelled on me due to coronavirus so I would like to refund as much as possible from everything instead…
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Easy jet/ can’t get through
Hi is there any other way to get through to easy jet other than there number? I’ve heard the whole playlist hours on the phone. I’m trying to get a refund. 😶
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Redundancy Pay when furlough is higher than basic salary.
Hi, my husband has a 24hpw contract but until Covid invariably did 40h as a minimum. This has resulted in his furlough pay average at 80% being higher than his basic pay. Unusual, but nice. He is now being made redundant and his employer is calculating his redundancy based on his basic contract, whereas I thought it had to…
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RyanAir Missing Refund
Hi all, I finally had an email on 28/7 from RyanAir saying my refund had been processed for cancelled flights and would be put onto the account within 5-7 working days. The £24 seating preference payment was received immediately; the cost of the flights themselves remains missing. I've contacted my bank who have no record…
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Bank of Scotland, personal account and bounce back loan
Does anyone know where there is information with regards to the bounce back loans and a personal current account that we have been trading from for a number of years now. We applied for a business account but they are no longer taking new applications, but someone I spoke to this morning said that if you can prove that you…
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Vat refund on caravan site fees
Has anyone received a refund on vat now it has been reduced to5%
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Easy Jet
My daughter has today found out she's been in contact with someone who has covid. She's due to fly to Ireland with Easy Jet on Friday. I've looked on their website and can't find any help with this, only if they've cancelled their flights. Any idea's as to how she stands with cancellations? Thanks
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I've been told there is now a deadline for BBL applications - is this true?
I was told the deadline for BBL acceptance is 3 November 2020. Is this correct? Secondly, must my company be incorporated before March 2020? I've been told this is a pre-requisite for BBL approval, however I have a friend who has just set up his company and has applied for the loan. Will he be rejected because his company…
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My Furlough is Ending
Hi, hope you're all well in these uncertain times.. I was placed on furlough back in March, however I was recently informed that my furlough will be ending at the end of this month, with my final payment being at the end of September. Thankfully my job is still open but unfortunately working in the theatre industry there…
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Ryanair
Hi, wonder if anyone can help. Was due to travel to Italy in July, flight was cancelled by Ryanair and was invited to apply for a refund. I did this. After waiting months I hadn't received anything so telephoned them. Since booking I have changed my bank account, they told me they will only refund to the source of payment,…
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Bounce back loans and tax return
My partner set up his own business in July 2019 in the travel industry. He is currently trying to apply for a bounce back loan with Starling but they are requesting a tax return. However the govt have allowed a delay on tax return until October so he hasn’t done one yet, however the bank are still asking for it. Is there…
