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JET2 Cyprus Holiday August 2020 issue
Hi I’m hoping someone can give me some advice regarding a family booking we made to with Jet2 to cyprus next Wednesday. To give some context it was a flight only booking made by multiple families as we were attending a wedding in Paphos, the wedding was later cancelled because of the covid outbreak and rebooked for May…
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Jet2 just changed my Holiday
So just over 2 weeks until we go to Kos and got travel / hotel vouchers last week. Just got a TEXT saying they have changed our hotel AND the resort. Can they do this? Sure it is classed as a Significant Change under their own T&Cs
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Travelling to Italy & Switzerland
Due to fly to Milan next week, drive to the Swiss Alps (Zermatt) for a few days and back to Lake Como for a few days before coming home. I’m now reading that Switzerland could be added to the quarantine list. And maybe Italy. I’m not bothered about quarantining when we get back, but would the travel insurance be invalid,…
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Credit card help
I've been waiting on a refund from easyjet and ryanair for flights in june that were cancelled. The problem is I booked them on a credit card that I've now closed. Easyjet emailed to say they have refunded, however mbna said at first to phone a couple of weeks later to see if it hit a clearing account. When I phoned back I…
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Remain an employee after furlough but no work
Hi My furlough is ending at the end of September but there is no money in the business to pay for me after this due to current situation. I am the only employee at the moment and as soon as sales resume she wants me back if she can. Is there any way to remain an employee but unpaid to keep my service length and rights but…
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Virgin Atlantic Flights - PayPal - can I get a refund?
Hi all, Paid via PayPal for 2 return flights to New York this December. Flights are still running as far as I know but we want a refund. Have tired to speak to Virgin but no luck. The Whattsapp service just keeps asking for the booking details then resets back to the 'do you still need help page'. I paid with PayPal from…
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Hotels.com
Hi MSE Community. Can anyone offer advice of where to go now. I booked a hotel back in January to go to Spain in May via Hotels.com. Obviously ths was not possible and the hotel cancelld my booking for free. [The room was booked as non-refundabale but I understood that to apply if I cancelled the trip not if the seller…
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10th June Furlough activation
Hi, I was told by my employer late in the afternoon on the 10th June, that I will be furloughed. It was the first time I had been furloughed, and after a full days work, my furlough letter did not reach me until 6pm that evening. Does anybody know if my employer has broken any rules by making me work the full day of the…
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Ryanair change of bag fee
hi, I understand to change fights we have to pay a change of flight fee but has anyone had to pay a change of bag fee? They are trying to charge us £120 for 4 20kg bags we had already purchased. This is on top of the £720 charge of flight fee for 8 people. I've tried searching small print and everywhere else with no…
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Covid-19 news
In today's date there are different type of news available but we all waiting for latest trending news about covid-19. So everyone stay safe and stay at home.
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Employers contributions for furloughed workers from 1 August
In the case of zero contract hours PAYE employees who have been furloughed since April ( I believe the minimum required period is 3 consecutive weeks between March 1 and June 30), do employers have to pay the required NIC / and relevant salary contributions from August 1 until the scheme closes? Or can they choose to…
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Furlough payments
Contact Us Message * Hi, I am very new here and am not sure what I am doing or who to ask for help. I couldn't find any info about my issue on gov website and both my employer and HMRC kept sending me to eachother as apparently neither can help me. I am just looking for info about furlough payments. I work at a cinema and…
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Taking wedding venue to court
My fiancé and I were due to be married on 10 May, 2020. Obviously that was scuppered by Coronavirus restrictions at the time. I am an Australian citizen (my fiancé is British), and so was in the country on a 6-month "fiancee visa" to facilitate the wedding. The Home Office have extended my visa until 31 August, but I must…
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Furlough in September and October
Hi Just looking for some info on furlough after this month. I have been on furlough since march and was hoping to be started back full time again soon, sadly looks like thats unlikely, However my employer has hinted we may start going back late september early october, but only for the hours the government won't pay…
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Business Rates on Empty property
Hi everyone. I really need some help. I set up a limited company over a year ago in the hope of setting up a cafe/bar/restaurant which was always a dream of mine. Short story - found a property, signed lease on 5/2/2020 and got a 6 month rent free period with landlord. Landlord seems fair and Im dealing with the rent side…
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Eurotunnel/train line refund
We purchased Eurotunnel tickets from London to Paris through trainline months ago and were due to leave on Monday 17th of Aug. On Tuesday 11th we then received an email directly from Eurotunnel that our train had been cancelled, we then looked into other modes of transport and booked flights instead. We requested a refund…
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lastminute.com holiday - Unsure what to do
Hi, I'd appreciate some advice on what I should do with my holiday booking, I'll keep it as short and sweet as possible: * Booked flight + hotel via Lastminute.com to USA (LGW - Boston) at the start of March 2020 * ATOL protected * Scheduled for 20th August - 25th August * Insurance via Coverwise * No cancellations of the…
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Cancelled Outbound flight
Hi, can anyone share anything on something similar to my situation? I was due to fly to Benidorm on August 27th for 5 nights and return 1st Sept. The airline Vueling has just emailed me cancelling the In bound flight on 1st Sept They’ve said I can reschedule the inbound flight but under the current COVID situation we have…
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Thousands overpaid self-employed income support - MSE News
Up to 16,000 self-employed people who received Government grants to support their income during the coronavirus crisis have been paid too much after their payments were miscalculated. If you've been overpaid, the good news is you WON'T have to pay anything back - but you may now receive less than expected if you apply for…
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Do I have to pay supplement to get alternative flight when my return flight was cancelled?
Hello all, My return flight from London to China was canceled due to Covid-19. We asked the airline (Air China) about the alternative flight arrangement. But they treated it as a flight change request from a customer and required a supplement of more than 1000 quids. They said they had waived the flight change fees for me…
