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Travel agency help
Hi all can anyone help us we are having major problems with a travel agent we booked with the flights are now cancelled and apparently according to the travel agent the airline is not giving refunds even if we decided to go through with refund it can take 2 months which isn't a problem our flights were in the 24th July and…
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Easyjet issue
I had my flights cancelled (dep 4/4/20) and for a good month or two only had the option to rebook or voucher. Loveholidays contacted me regarding my refund and said that easyjet are proving difficult and i have the right to a refund...although getting through to easyjet is almost impossible. I had emailed them in april to…
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Car finance
Has anyone else had extortionate interest placed on their payment holidays for car finance? Volkswagon group want to charge us an extra £1100 per month for 3 months due to a payment holiday, how us this helping us?!!
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Jet2 confusion
Hi I have a 2 week all inclusive booked to marmaris on 23rd July . I have spoken with jet2 on a couple of occasions who advised that i could move my holiday To next year but would incur £200 of charges , plus the same holiday is £1700 more . 2 adults 2 kids 13 and 17 next year . I then looked at a different hotel that was…
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Expedia Package - Jet 2 cancelled
Hi all, Apologies as I know there have been similar threads posted but my situation seems slightly different due to my atol certificate so any help is appreciated. In January I booked (and paid for on my credit card) what I thought was a package holiday to Portugal through Expedia. Yesterday I received an email from Jet 2…
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Furlough and annual leave
Apologies for the most likely repeated question, but I have a doubt. In my contract it says the company reserves the right to allocate the holidays. Fair enough. But they warned us the payslip would be for holidays on the 17th June. The payslip for the holidays includes from the 8th to 21st June. So they warned us that…
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Travel Republic refunds
I had return flights booked to travel to Orlando on May 3rd With Norwegian via Travel Republic. These were cancelled due to Covid-19 and I had a text from TR asking me if I wanted a voucher or a refund. I was to wait until mid may and do nothing then my refund would be processed. Their website states that the scheduled…
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Holiday cut short (Package Tour)
Hi all, Currently being past from person to person in trying to make a claim about disruption for my mother in laws holiday. Apologies but its not straight forward and I'll explain the specifics below: 1) My mother in law booked a package tour with an agent, it was for flight from Heathrow to Miami (5/3/20) with Virgin…
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Bank forcing vulnerable person to break shielding
I am writing on behalf of my son.He is 19 and lives with his brother who is registered as extremely vulnerable due to severe asthma. We are at the end of our tether with the HSBC as they have been left with no money and no option but to endanger his extremely vulnerable brother to rectify it. And each time he contacts…
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Holiday home cleaner
Hi there first of all sorry if this is in the wrong place this is my first post . I’m just after some advice regarding cleaning holiday homes I clean holiday lodges in Cornwall and getting ready to start work on the 4th July I understand cleaners are charging more because of the COVID as the properties are taking a lot…
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Holiday
I have an all inclusive holiday booked on 20th July 2020 for 6 people through Sunmaster. We contacted the hotel to see what facilities would be open and they have told us the restaurant is closed til the end of July and we should modify our booking to self catering. Where do I stand
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TAP Air cancellation on part of one way flight to Madeira
Hi, I booked flights for 4 (2 adults, 2 children) to Gatwick - Madeira end of August. The outbound is booked through BA. The return Madeira - Garwick is booked directly through TAP Air with a short stop-over in Porto (booked as 1 transacton). I used my regular visa debit card to make the transaction for both sets of…
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VAT kick in teeth for small firms
Well you thought that you had a VAT deferrment holiday? Just as you shut up shop the Treasury announced you can defer payment until Mar 2021.Hahahaha. well not if you are a small business that does their VAT quarterly and that quarter ended on May 31. No , you thought you were covered.Well guess what. You're not. I do…
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Withheld furlough money
Hello I am looking for some help. I have been employed by an agency and have been working for a company through them since august 2019. I have been furloughed but the Company I work for are planning to take me on as a contract worker once Covid-19 is over. The payroll company that pays be have payed me for weeks 1-9 of the…
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Self assessment income support benefit.
I was wondering if anyone could help. My tax return was submitted late after the extension, as I was waiting for an access code for my new accountant. I’ve been declined the grant due to it being late. I’ve asked them to review it, as I’ve always paid my tax and I’ve had a tax rebate for 18/19. But HMRC are still saying…
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Holiday refund nightmare - help
I’m in Scotland. Booked a self catering holiday in Scotland in January with a small Scottish company. When the Scottish gov said no holidays til 16 July we got in touch with the company and agreed that the holiday would not be going ahead. I had no insurance by this point (*) and company were refusing to refund my deposit…
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Holiday Refund
I am due a refund for my holiday that was supposed to be on the 8th May, i contacted the holiday company just after as the gave me a voucher and i requested a refund. To date i still haven't received a refund and cannot get through to the company as they are using online live agents. As i paid by credit card can i do a…
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TUI cancellation policy
Hi everyone. I am due to fly to Florida north 4th September with my partner and our daughter however we have tried to cancel due to the breakout of COVID cases there. Its noted to be the new epicentre so we dont want to take a chance. TUI state in their Ts and Cs that we will lose our deposit if we cancel more than 70 days…
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How long to wait for New Style ESA covid payment?
C.A.B state online it could be weeks. Regarding just ESA over "waiting days" though they add: "Coronavirus - waiting days You’ll be paid without waiting days if you: ... are caring for a child who has coronavirus or who is following guidance to stay home" Wondering if this applies to new style esa.…
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Easyjet Return flights refund
Hi I have just received an email from Easyjet saying that our outward flight to Malta has been cancelled (11/07) and that i can claim a refund, which i have started to do, however there is no mention of our return flights (25/07) which we obviously can't use. am i right in thinking that Easyjet have to refund us for this…
