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Booking.com Non-Cancellation Booking
Hi, No travel insurance as was putting it off Spent £600 on 3 nights hotel stay in Prague with Booking.com on a no cancellation option. Booked around Dec 2019 to travel 31st July 2020. The flight is with Easyjet. IF there is the quarantine still in place at each point (Prague + London) do i lose everything? I have…
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Holiday cancelled - lead passenger not cooperating
Hi, looking for some advice for my 18 year old daughter. She and 4 other girls had a holiday booked with Tui to Zante in July. We know the holiday won't be going ahead as Tui have announced they won't be flying there so just waiting to hear that the holiday has been officially cancelled. The problem is the lead passenger…
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Fed up with Travel Republic
Feel like we're fighting a losing battle with this company. All we get is a generic email in reply to all our queries (waiting for a refund for Virgin Atlantic flights we bought off them), we have not been able to speak to anyone since we made our first enquiry about our flights at the beginning of lockdown. We have no…
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Delta Airlines Cancellation/Refund
Like many others it seems my travel plans have been affected by COVID-19. Booked to fly to San Francisco on 21st July, via Seattle, so LHR-SEA-SFO. The outbound flight LHR-SEA is on Virgin Airlines, onward from Seattle with Delta. Returning on the 11th August direct SFO-LHR with Virgin. The whole trip was booked via Delta…
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Return to work- reduced hours
Hi, please can I ask for some help with something I just cannot find clarification on. I am due to return to work on 1st July on 80% hours (4 days instead of 5 per week) I earn £47k per annum normally so have been capped by the £2.5k gross maximum so far. My question is, when I return will I get 80% of the unpaid day (day…
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Furlough payment withdrawn
Hi , I was put on furlough in March with my present employer . I have only been working there since January on a full time permanent contract . Corona hits , furloughed ..... I’ve signed several furlough agreements & the last one was for payments to be agreed up to the end of July . Received phone this week to tell me my…
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Can I make a claim on my insurance or should I first try a charge back?
My husband and I booked a holiday in January to go to Croatia 11-21 July. We booked the accommodation directly with the hotel and paid the whole cost upfront using a visa debit card. The hotel said that the rate was non-refundable, to secure a refundable rate they were quoting 1500 euros more. We also booked our flights…
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Insurance
If I booked flights in January for July and my insurance renewed in May which policy would cover me if I'm unable to fly due to fco advice
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Furlough & Holiday Entitlement - Firm has backtracked
Hi i'm looking some clarification on holiday entitlement during furlough. *My firm operates set holidays/closing down periods and one of these is during the easter holidays where we close down for a week (5 days holiday) *A few weeks before this the company placed all employees on furlough and we received a letter stating…
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Furlough and getting new employment
I am a chef and have been furloughed since the end of march. I have had no contact from my employer since the end of May. I have found out on social media that they plan to open 4th July but as of yet had no details as to whether we are returning back to work. If I was to find employment elsewhere would I just had my…
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reporting furlough fraud
If a company has been reported for furlough fraud, will they be told that someone reported them? Or just that they are subject to a random audit?
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BA refusing flydrive refund
Hi We are due to fly to Florida on 4th September and initially at booking I paid the £150 deposit, however in January I paid the balance in full. The balance is not due until 31st July. We now wish to cancel our booking, but they are not answering the phone to cancel and I have received one tweet DM that says I will lose…
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Furlough
Hi, I am currently studying at university and work part time on a non contract basis. I’m used to getting £75 payed weekly. I have not been furloughed by my employer and just wondered what I am entitled to? And where do I go from here? I’m struggling with no income for the past 4 months. Thank you I’m advance!
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Forced Holiday whilst on Furlough and Whilst on notice period
My employer had given me 1 weeks notice for my redundancy whilst on furlough stating I will receive my 1 weeks amount of pay + holiday pay (3 weeks accrued). I had then responded back to my manager explaining that my correct notice is 1 month. He then realised that my notice period is 1 month but has now told me that I…
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Airline has changed flight time
My friend and i booked a flight with TAP (portugese airlines) for the 3rd sept departing from tenerife south airport 12.20pm with a 90 minute stopover at lisbon airport then final destination london heathrow. Today we have had an email from TAP airline stating due to Covid they have changed the flight to 9.00am departure…
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MOT Extension
My MOT expires on 22nd July. I am over 70 and would prefer not to take it to a testing centre at the moment especially as I am hardly using my car.. Is the 6 month extension still in force and do i get notified or when will it show up on the government wensite with date of next month changed. Thank You
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Cancellation Charge Dispute - What Are My Rights?
I booked a boat/bike cycling holiday in Amsterdam for 1st August long before Covid-19 was on the horizon. The trip is going ahead but I due to concerns about the safety of staying on a boat in close quarters with other guests, I do not wish to go. I believed this would mean I just lose my deposit which was 15% of the…
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Can I Refuse Alternative Accommodation Due To Hotel Not Open Yet?
Hi all and wondered if anyone knows where we stand if our package holiday to Lanzarote (via Jet2 Holidays) changes hotel due to not being open yet? Flights are still ok but I've contacted the booked hotel direct, cutting out the travel agent as they haven't heard anything, and the hotel booking line have advised that there…
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Ryanair change my flight
Hi any advice on our situation would be grateful we have a flight booked for middle of July Which is currently still going to lanzarote we have decided to move this date to next year due to covid. our flights cost £1800 Which was paid in full last year the new flights For 2021 are £1200 but Ryanair are saying we lose the…
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Stansted airport & Ryanair query
I am booked to fly to Lanzarote from Stansted with Ryanair on 04/08. Looking at the Ryanair website all seems fine and checking in is now open online. Looking directly at the Stansted airport website however, there are no Ryanair flights due to travel on that day. I am booked (including hotel) through last-minute.com and…
