Jet2 confusion

pinkorr1

Hi 
I have a 2 week all inclusive booked to marmaris on 23rd July . I have spoken with jet2 on a couple of occasions who advised that i could move my holiday To next year but would incur £200 of charges , plus the same holiday is £1700 more . 2 adults 2 kids 13 and 17 next year . I then looked at a different hotel that was increasing the price by £900 , Which I was happy to pay as appreciated inflation etc . but still jet2 wanted to charge me £200 admin fees . I decided to wait to see if the holiday was going to cancel by itself . Jet2 have flights going from 15th July but find it unlikely that my flight will go from Edinburgh with us being 2-3 weeks behind england with this virus.  My question is . The hotel announced today all there restrictions when there . No kids clubs , face masks to be worn in the resturants, on the beach , scaled back entertainment program . Limited excursions, just would not be the holiday that we originally booked . Where do I stand having to pay this administration fee when it’s not the holiday I booked originally? Iv only 28 days to go and received documents by email this morning , although I am unable to check in till 15 days before now . Do administration fees increase closer it gets ?  Any advice would be appreciated. Thanks 

Browntoa

If the administration fee is in their terms and conditions , which you signed up to when you booked, then it's fair

https://www.tui.co.uk/destinations/booking/tandc?ptype=PDP

All holidays come with a proviso that "not all facilities may be available" 

You have two options 

1) bite the bullet and pay to move to next year

2) gamble that they cancel 

sue1976

Jet2 are cancelling a lot flights at the moment. We were due to fly 28th July and our friends on 31st July (to different destinations) and we have both had them cancelled this week. 

1214steve

Our flight on the 29th July has been cancelled  (reduced schedule) their e-mail said we could re arrange and we are trying to book for 31st July. Their policy says you need to cancel the flight received a credit note and use this to re book, however, it seems I need to cancel the outward and inward flights and re book both can anyone help and let me know if I am doing something wrong--I want to keep the return flight and it seem crazy to cancel then re book the same flight.