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Holiday

Samk22red
Samk22red Posts: 3 Newbie
First Post
edited 19 May at 4:49PM in Coronavirus Board
I have an all inclusive holiday booked on 20th July 2020 for 6 people through Sunmaster. We contacted the hotel to see what facilities would be open and they have told us the restaurant is closed til the end of July and we should modify our booking to self catering. Where do I stand

Comments

  • elsien
    elsien Posts: 36,371 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 25 June 2020 at 7:36PM
    What options have Sunmaster given you?
    If it's a package holiday and there is a significant change, you have the right to a refund or an alternative.  Their t&c also say 
     "Travellers may terminate the contract without paying any termination fee and get a full refund of any payments if any of the essential elements of the package, other than the price, are changed significantly."
    I'm less sure what they define as significant but from a personal perspective I'd expect this to count.

    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
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