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Fault with dress bought prior to lockdown
I bought a dress for my daughters wedding which was to be in 2020 but due to covid was postponed ...3 times ! Wedding is now in May this year but when I tried the dress on today it appears the zip is not working smoothly and it is sticking so cannot do up without a fight ( and I have not put on weight ! ) I am worried that…
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Computer repair
Hello, I took my daughters laptop to a computer shop to be repaired. In the bottom right corner of the lid the bezel was coming away and getting worse when opening and closing the lid. I was told it would eventually break the screen and was told it needed a new top lid ( not the whole lid and sceen )It came to about £175.…
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Problem with purchasing resale tickets from Ticketmaster (UK) - can you help?
Today I attempted to purchase two tickets from
Ticketmaster for a relative of mine. She wanted to sit in a particular area of the arena, and
the only available tickets within that section were labelled
"resale". Three available
seats situated side-by-side were coloured in purple. The standard tickets (not resale),…
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driveway quote- builder now wants more money
Hi All, I need some advice. We are in the process of having our driveway completed and was given 2 quotes from builder, one for tarmac and another for resin ( which was more expensive). WE confirmed we would proceed with the resin quote and work commenced. WE have been paying along the way. TArmac has been laid and resin…
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help royal mail left non-delivery card but no tracking details or where depot is?
Hi wonder if anyone has had the same situation as me? I have had two royal mail non-delivery cards neither has any tracking number or place of depot so how can i track it or track it? . I cant recall ordering anything and cannot find it in my emails. On the mail website you need a tracking number or contact the firm it…
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Wedding photographer
We got married in September 2021 and in august we paid the full monies for a photographer to capture our special day. Since out wedding it has become increasingly hard to get a response from this person and we have only received 60 photos to date. They explained there would be delays and provided a road map for completion…
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Retailer not refunding.
Hello, I wonder if anyone can help me. I purchased something on offer from lookfantastic about 6 or 7 weeks ago and purchased 10 of the same item. When the items arrived, I realised I had ordered the wrong size, which is probably why it looked so cheap. I decided to return the items within the 14 day cooling off period,…
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DFS legal threat!
Hi I will try to keep this brief(!) bought 2 sofas cash £1800 in July from DFS. They came in October (!) and 1 was correct colour and other totally wrong colour. The delivery guy said we had to accept them both and take it from there, so we did. Fast forward 2 months (after some emailing back and forth)and they eventually…
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How can my brother get the money his friend owes him?
Hi there, I’ve not used this site for ages but could do with some advice on behalf of my brother. He’s a self-employed handyman/joiner/painter and decorator and has been doing this for years. One of our mutual friends recently bought a house and got my brother to do the place up for him. It took my brother 3 months, 6 days…
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Bosch Coffee Machine - Repair?
I own a Bosch coffee machine, a VeroCaffe LattePro. This machine wasn't cheap and was a gift from my previous place of work. It developed a fault a few days ago and has progressively gotten worse to the point that now it simply doesn't produce coffee. Perhaps my fault that I should have stopped, but here I was thinking it…
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Boiler juice
I ordered oil (750 litres) on 23rd February after receiving a prompt email from boiler juice saying prices set to rise and I was starting to get low - I got a price of 64.15 per litre and paid £509 to secure my order which was due for delivery by 9th March 2022 - boiler juice phoned my husband on the 9th and said as oil…
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PCR test booking refund
Hi all, I booked PCR testing at a local clinic year ago, 2 tests £125 each. As it was still middle of the pandemic the flight got cancelled and I couldn’t get a refund. Instead they offered to get a voucher and I can use it within 12 months. I have only used one of the bookings and still a voucher for second booking. The…
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Plumber fixed an issue but created another
Hi all. Apologies if this is not the right forum to post my question. I recently purchased a house which had water leaking from the shower tray into the room below. It wasn't too bad but I could see the water marks in the ceiling. Since I'm not from the area, I got a few plumber recommendations from the local Facebook…
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Motorola / SBE won't repair my phone
Hello everyone, I have a Motorola phone and one day it just shut off and wouldn't turn on. If I plugged it in to charge, after a while it would just came up with the fastboot/recovery screen (so I know the screen worked 100%) but if I tried to boot into Android, or I unplugged it, it died again. There was no physical…
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British Gas passing on personal information
Hi 😁 I've just had an email from a meter reading company that BG use about wanting to access my property to read our meters. Is this a breach of GDPR? Thanks Caz
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Parcelhero - Returned Package
Does anyone have any advice on this issue: I bought an alternator for my vehicle from a UK company based in Germany (didn't realise that at the time of purchase but that's a separate discussion!). Despite being advertised as suitable for my vehicle it didn't fit so I had to return it at my own cost. I used Parcelhero and…
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Refund help please
Hi, In January I bought a Vevor lathe. From the start of February, the faceplate has seemed to have gotten harder to get off and a couple of days ago it’s stuck hard. Me and hubby have tried and tried to remove it, but no luck, rendering the lathe unusuable. Basically, the faceplate has stuck/jammed whatever. To remove it…
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ParcelForce - No Receipt & Lost Tracking Number.
Hi folks, Hoping someone can advise me here as i'm a bit lost. I used ParcelForce to book a delivery for a large, expensive item. I booked it using the uplift from home service with the driver bringing the postage lavel and during the booking i'm fairly sure it asked for my email address and mobile number. But i didn't…
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Fitbit Ionic recall
Anyone else having problems reclaiming refund following the recall if the Ionic fitbit? I have one but it won't charge up so can't link it to my account - have tried calling them, no joy, tried catting with them - they said they'd email me with an address to send my Amazon invoice to them but have heard nothing since.
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Misadvertised car - small claims
I recently purchased a used car from a dealership and paid for it to be delivered. After finding out that the car arrived with 10,000 miles more than the advertised mileage (50,000) and the car is missing the promised service history, I phoned them up and was told that I will be issued a partial refund and they will mail…
