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iMac hardware fault after 15 months
Hi all First off - I know Apple products aren't very money saving, no need to tell me lol :D Purchased iMac August 2018 (just under 15 months ago) from Currys website. Has been working perfectly until this morning - a thin green line appeared on the display. The computer itself is still functioning fine, but having spoke…
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Do I return to mint velvet or John Lewis?
I purchased a jumper from a mint velvet concession inside John Lewis last month. It’s developed a fault and I need to swap it (it’s current so they should be able to, or give credit if not) But do I take it back to the John Lewis store as my receipt is with John Lewis or do I need to take it to a mint velvet shop instead?
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Vendor denies fault in new Bosch washing machine
Bosch washing machine Bought February 2019 Vendor - local Euronics store Paid by card Detergent drawer overflowing down front of machine (with liquid as well as powder detergent) Washing has white detergent scum marks after cycle finished. Delicate fabrics on delicate setting are losing their properties and mis-shapen The…
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Scammed by Parcel Monkey Limited
Hello everyone, I regrettably used ParcelMonkey to post a parcel to China on 17th August 2019. However, after one and half months, I started to get concerned as the tracking status was stuck on “exported from UK” for many weeks, so I contacted parcel monkey to find out what is happening. THREE months later, they are…
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Amazon locked me out
After suspicions activity a week ago. Amazon has locked my account Someone had made 3 purchased on my account. I phoned to cancel the purchases and they refunded the money taken from my card. However I am still locked out awaiting an email from them. How long does this normally take for the account to be un-frozen
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Delivery after 34 days
Would really need some help here. I do apologise in advance for the long post that follows. I am self employed and I am based between Greece and Edinburgh. On 8th October, I traveled to Edinburgh where I stayed for 3 weeks. On 4th October, I sent a parcel from Greece to Edinburgh which included all my essential belongings…
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Do I have to go downstairs to collect my parcel?
Sorry if this is a stupid question. I was expecting a parcel delivered by Hermes, and I did hear a buzz and opened the front door of the building, but no one came up. Then another buzz and opened for that again, but still nobody showed up, then I checked the website and it says the driver had his attempt and no one's in or…
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Harveys delivery policy
I ordered a sofa from Harveys which was due end of Nov but won't be ready till early Dec. Can live with this but we tried to book in delivery for a Saturday but they don't have one until Jan. Then they told us if we don't have it delivered within 2 weeks of it being ready that they will charge us storage fees. We have…
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argos and faulty goods
i bought an honor 8x phone in August 2019. this week it stopped charging and will not charge up at all. took it to the argos store i collected it from and they have told me to go directly to honor, i quoted the consumer rights act and the fact that my contract is with them as they sold me the phone but the manager refused…
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Water company compensation query
Hello from first-time poster, Yesterday morning I noticed our downstairs toilet bowl would not empty when flushed. Further, upon leaving for work, I saw that brown-ish liquid was trickling out of the drain-cover on our driveway. My wife phoned me at work a couple of hours later to say it was getting much worse (our family…
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Consumer Rights Act Accepting a delivery
Hi folks, I was unable to be at home today for a delivery, when the driver called to say he was on his way I asked him to leave the delivery in a safe place but he refused as he MUST have a signature. They now wish to levy an additional charge of £25 plus vat to redeliver the products. I checked the which website which has…
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Dropped Kerb Birmingham
Myself and semi detached neighbour have received a quote from Birmingham City Council for a double dropped kerb totalling £6000. This I feel is an extortionate amount to pay especially as it is the same amount as for the two driveways which will be much more work. I emailed the Council to ask for a list of approved…
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Small claims court hearing
Admin I hope this post is ok. I have started proceedings in the small claims court for a horse riding holiday which I believe I was mis sold (basically booked a holiday described as riding through Sherwood forest and staying in a 4* hotel, which was actually a riding holiday in which we never entered Sherwood forest nor…
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Returning items
Hi guys and girls, I'm sorry I have read the info here and done searching online but am not entirely certain so would like some advice. I bought a Vax steamer from Curry's 4 days ago and it is really poor. The trigger to press the steam with my thumb is very painful after just a couple of minutes and my wife agrees. We…
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Seeking compensation from mobile tyre fitter for damaged locking wheel nut/bolt
Hi All, I hope this is the right board to post on. I have the following issue.A mobile tyre fitter has attempted a tyre change on my car, but failed and broke the locking wheel nut in the process - in such a way that part of it became stuck in one of the bolts. The refunded me the payment for the order. I've asked them to…
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Consumer Rights Act - inherent fault?
Sorry if this is a daft question, I'd appreciate any help. I bought a Hotpoint dishwasher from AO.com 15 months ago. It started leaking badly, and today an engineer confirmed that the control panel had failed. He's sending a report confirming this, but although he said that a control panel shouldn't have failed after such…
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£3000 LG OLED TV faulty
I bought a LG OLED TV from Amazon 1/10/2018. I registered it with LG for Warranty purposes. The TV has developed a fault 1 month out of warranty so LG have advised me to talk to Amazon. I've done this but the sale was through a 3rd party who no longer trades so I went back to LG and explained the TV has not lasted for a…
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voucher codes currys
Today i tried to purchase a appliance from Currys using a online voucher scheme from my employes to get a discount I purchased the vouchers in front of the sales staff and she proceded to input the codes on the system half way through the transaction the pc crashed and lost the info inputted voucher codes... Because the…
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Mothercare Online Orders
Hi, I have bought an item online from Mothercare for £120 and am waiting for it to be dispatched. I paid £90 on a gift card and the remaining amount on credit card. If the item is not dispatched in time or my order is cancelled by mothercare can I claim the full amount from my credit card company. Essentially I want to…
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Magazine subscription price
I subscribe to a weekly magazine. Back in Dec 2016 they sent me an email offering a discounted price for renewals: RE: Your limited time 75% discount offer Limited-time offer: Renew in the next 8 DAYS and save up to £303 on the cover price going forward. Reference Amount Get 2 years of ******** for just £99 – and two years…
