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Made to Measure Curtains
Ordered made to measure curtains in store They have taken 8 weeks to arrive They have been made well but I am so disappointed they look awful Cheap and nasty, thin and lacking body When I ordered them I was asked what lining I wanted and was told that they would sit better with ordinary lining]g rather that blackout, so…
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On going and multiple faults within warranty period
Hi. I purchased a very expensive window cleaning system for my company, a few months ago. Now this has developed multiple faults from very near first operation and until now. The company who supplied it have repaired what has went wrong, within fair time scales but often I lose working time due to this and am therefore…
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Made to Measure Curtains
Ordered made to measure curtains in store They have taken 8 weeks to arrive They have been made well but I am so disappointed they look awful Cheap and nasty, thin and lacking body When I ordered them I was asked what lining I wanted and was told that they would sit better with ordinary lining]g rather that blackout, so…
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Ryobi v Argos
I bought a Ryobi lawn mower from Argos. Just before the two year guarantee expired, the lawn mower suddenly stopped working mid lawn! I contacted Ryobi and they said they can't help (despite their guarantee saying they will repair or replace within the two year period). Ryobi told me I would have to go back to Argos.…
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Unicorn Dream Scam
Hi All Looking for advice I paid on my bank debit card £198 for an event hosted by https://unicorndream.co.uk on 20th July Today I saw this https://metro.co.uk/2019/06/13/little-girls-left-tears-unicorn-experience-turns-total-shambles-9949089/ Even worse there is a Facebook page about the scammer, apparently they have…
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Facebook Marketplace - Buyer demanding refund
Afternoon all 2 weeks ago I sold a camping airbed on Facebook marketplace. It was in good condition - we really looked after it. The buyer has today messaged saying that they took it camping saying that it deflated during the night requiring to be reinflated a bit and so believes I sold it not in as good condition as it…
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Rights to cancel
Good afternoon, I'm wondering if anyone can advise where I stand on cancelling our wedding. Cancelling based on the venue now having a 1 star food hygiene rating, it was previously a 5 star. I'm obviously hoping this issue will be resolved but if it isn't am I within my rights to cancel and get our deposit back. Thanks in…
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Paypal dispute
Hi, just looking to see whether this is worth taking to the small claims court. I sold a laptop on ebay for about £800, and it was sent special delivery and tracked. The lady complained that it didn't arrive, so she lodged a non delivered complaint to ebay. It was sent correctly to a shop that does Collect Plus. I checked…
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Virgin Media - Entered me into 12 month Contract without asking (Transfer of Accounts)
Ill keep this brief, Been having huge issues with service and due to housemate leaving I had to transfer the account into my name to get it fixed. This was in Feb and took 5 months to do, with us constantly asking virgin on the status but with not reply whilst dealing with the terrible speeds, wifi ect... After another…
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Issue with Pre school do i have to pay notice
Hello, I am just wondering if someone can please give me some advice. The pre-school which i had been sending my son to have treated us very unprofessionally and i took him out of there with immediate effect after the last issue. Do i still have to pay them notice when i have been unhappy with their service? they class…
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Contract for services
Hi, I had a contract with a dog walker and I have cancelled due to a dispute at the times he was being walked. I am having issues getting a refund and have lost my copy of the contract. So far she is refusing to acknowledge my request for a copy. Do I have any legal standing or right to get a copy?
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Consumer rights in regards to Apple
Hi guys, I bought a brand new unlocked iPhone 7+ in April 2017 from Apple directly in store on their upgrade program, everything was fine until January this year when I had to use the Apple Care that came with the upgrade program and get them to replace my phone due to a fault with the wifi chip. Yesterday the replacement…
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Bath store franchise liquidation
Hi there Looking for a snippet of hope. Bath store Brighton have gone into liquidation as they are a franchise of bathstore who are in administration.. I have paid 1350 for my bathroom goods but I don’t know if I will see the money again. The bathroom was supposed to come today. We paid on our Halifax credit cards for the…
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Can they insist payment only by BACS?
M&S recently had a rights issue. Anyone who did not take it up has had their entitlement sold. M&S are insisting the payment due to sharehholders is made by BACS and will not send a cheque or add to the shareholder card as they usually do for dividends. They also refuse to make payment and then delete the bank details…
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Urgent help littlewoods fraud
Someone purchased a computer from Littlewoods under my name and address. Littlewoods have sent a default notice to me and want me to pay for it even though I did not buy it. They say the item was delivered to a different address than mine and but they're not willing to share the address. What can I do? What are my rights?…
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Hotpoint fridge faulty in under 3 years, hotpoint refuse to repair for free
Now i need some advise because im 100% certain i saw that there are laws regarding this that all electrical appliances must have at least 3 years warranty for faults. But Hotpoint are claiming anything over 6 months old is not faulty and I must pay for an engineer and parts. (even though I signed up to the 10 years free…
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Huawei phone, not fit for purpose
Actually posted this under mobile phones thread, but this is probably the right one Got a Huawei phone on the 1st of May, had to take it back as i thought it was faulty,the battery didn't last very long. was having to charge it twice a day,they wouldn't replace with a different model, even though i offered to pay more, so…
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Spare parts not available
Firstly I apologise if this is in the wrong place but I can’t find anything similar. I purchased a Bosch mitre saw roughly 3 months ago from a local store and while using it a knot came out of a piece of wood I was cutting and hit the blade guard smashing it in to pieces, I tried to order a replacement part only to be told…
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Blinds order gone wrong
Ordered some vertical blinds using the recess measurements. They arrived today and they have been made to the exact measurement, instead of a deduction made as they are supposed to. This means they are dragging on the floor and don't operate properly. The last email I had from them they claimed they had been made correctly…
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Inadequate Training Course
Hello. This is my first post, please be gentle! 🙂 I purchased an advanced aesthetics (dermal fillers) training course on the 08th April 2019 and attended on the 29th April 2019. I spoke to the director of the company (it’s a small training organization who were an authorized partner of the company under which I was…