Made to Measure Curtains

Jennywren3

Ordered made to measure curtains in store

They have taken 8 weeks to arrive

They have been made well but I am so disappointed they look awful Cheap and nasty, thin and lacking body
When I ordered them I was asked what lining I wanted and was told that they would sit better with ordinary lining]g rather that blackout, so they were the ones I went for
Big mistake I can see now the ones hanging in the shop all have padded linings that give them body

This wasn't given to me as a option

Were do I stand The cost me 500 pounds I paid by their Credit card which I paid off in full

pinkshoes

Did you specifically ask for the same lining as the ones in the shop?

Your first port of call is to speak to the shop to ask if anything can be done to change the lining quality.

seashore22

Blackout lining wouldn't necessarily make them any better. Blackout lining has slightly less drape than ordinary lining, but the difference isn't all that great.

I imagine the ones you looked at in store were interlined (an extra layer between the main curtain fabric and lining). It makes more luxurious curtains, but comes at a luxurious price.

Where did you get these from?

Jennywren3

Laura Ashley yes shop ones padded I would gladly of paid I havent had new curtains for years

Jennywren3

I have complained as the curtains hanging up in the shop are so lovely I didn't realize they had padded lining no one pointed it out I therefore think I was misled them as was expecting same quality

photome

Jennywren3 wrote: »

I have complained as the curtains hanging up in the shop are so lovely I didn't realize they had padded lining no one pointed it out I therefore think I was misled them as was expecting same quality

what did the store say when you complained

unholyangel

Goods sold by sample or model need to match the sample/model examined, except for any goods specifically brought to the consumers attention before they entered the contract.