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Claim overturned during work
Hi, I'm hoping someone can help as I can't find anything online. Recently claimed against a home emergency plan, the claim was accepted and an engineer visited, they identified the problem then called the provider telling them is was an garden tap. The company then changed the claim to rejected stating "it's not covered"…
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PayPal account frozen for 6 months
I have a feeling this won't be news to some of you, but what I'm after is some advice on how to get around this! Our PayPal account has been frozen due to us using a nickname instead of a legal name when opening it two and a half years ago, as everybody does with email addresses, ebay accounts, forums etc. The account…
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How do I get money back from a fitness company
Hi, Can anyone help me. I hve been a member of Be Military Fit (BMF for over a year. I pay for 3 sessions a week. For 10 weeks now they have only supplied 1 session. How do I go about getting some money back. ? Thanks
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Limitation of liability - unfair terms of contract?
Hi, I purchase a 're-manufactured' steering box for my defender which was part of a scheme in which you return your old steering box. The invoice states that the part is covered for 18 months and also states "<Company Name Limited> will not be held liable for any costs incurred during fitment, removal or operation of any…
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I was sold food that is past its use by date
I have just bought a cottage pie ready meal for my lunch from my local supermarket, then when I got home I noticed that it is past it’s “use by” date by 3 days. There were more pies on the shelf that I’m concerned are also out of date, that they are selling to consumers. I obviously haven’t consumed it, but I am wondering…
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Small claims court procedure
Many years ago I used the small claims court system once when it was very straightforward. An initial fee was paid, a hearing date set and the guilty party paid me plus fee the day before the hearing. I've applied on online to the small claims court for a £200 debt and I was charged £25 so my total claim was £225. The…
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Hiking prices of services under UK law
I have a contractual agreement with a company in which I pay them a fee in exchange for their service. In the agreement it states they can hike up prices for the service they offer according to the rate of RPI. It also states that they can do this as many times as they like. I am weary of this. There are a few things I…
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Breach of contract by roofer?
I had my pitched roof repaired by a roofer who provided me with a quote for £1600, stating all works are done by him and come with a 8 year guarantee. Few days after he finished and I paid him, leaked re-appeared closely to the old location still underneath the pitched roof. He's saying that whole roof needs replacing and…
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Kitchen aid lost my kettle.
Hi. ** THIS HAS NOW BEEN RESOLVED AND A REFUND ISSUED ** Id appreciate your opinions/help with this matter. I was gifted for my birthday a Kitchen Aid Kettle. It sat in the box for a long time whilst my kitchen was being done. When I finally started using it, within 6 months it stopped working. It is still under warrenty…
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Amazon seller subscription
Good evening I am looking for some advice. I subscribed to an online Amazon seller sales course. I signed up and agreed to pay £99 per month for 8 months through the website sales page, but I can see nowhere in the terms of use regarding non payments and any action that would be taken in this case. I received nothing via…
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Lost case at court. Court gave wrong advice re. appealing judgement and now I have problems
I was taken to court over a private parking ticket which I thought I'd easily beat due to the charge not being valid. The judge was unfamiliar with POFA and ruled against me. At the hearing the judge said I could not appeal the decision so I would have to make a formal appeal within 21 days. Around 18 days later, I phoned…
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VW Golf Approved - not warned not suitable for low miles
Hi All Interesting one and would appreciate views. Bought a VW approved used 66 plate Golf last July with 9000 miles on it. 7 months on I have done 3000 miles and in that time the DPF (diesel particulate filter) warning has come on 3 times. Each time I have to take it on a 30 mile trip up a dual carriageway to ‘blow’ the…
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Help! Sent faulty item back but no refund
Hi all, need some advice I bought a hey bracelet from house of haptics via backer kit on the 26th December 2017. After waiting a year for the product to arrive it arrived on the 28th December 2018. The product is meant to be to be a bracelet that connects to my phone via Bluetooth however it would not connect to my phone…
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Cancelling SCS sofa- help
Back in September we ordered a new sofa and carpet from SCS (specifically being told we will have the sofa by Christmas, in fact it’ll be with us a week after the carpets). Carpets came November 2nd, no problems. Sofa turned up a few days later, only for it to be the wrong one (we did ask them to check before getting it up…
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Can a utility send my account to debt collection for an estimated bill?
Hi, I have a utility company with the worst reputation regularly threaten me by sending my account to debt collection for an estimated bill that goes from £7,000 to £15,000. I have had a payment plan in place until they give me a confirmed bill and they have acknowledged this and even sent a compensation cheque as an…
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Faulty new door
Briefly, had a new door fitted about a month ago. This was faulty,damaged and additionally the firm caused damage when fitting it. Firm agreed it was disgraceful (wouldn't even shut at one point) and agreed to replace it. Incidentally I complained the first day it was fitted. Retailer agreed a new door would be supplied…
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Including interest in a Third Party Debt Order
I have a CCJ in my favor and would like to apply for a third party debt order. I started filling the form N349, but I'm not sure where to include the interest and the court costs. There are two court costs: 60 for starting the court process and 110 for the TPDO application, some amount X of the judgment and Y for the…
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Small Claim Expenses
Evening everyone I have someone who bringing a claim against me. It is a totally unreasonable claim. The original dispute was over £15 but they have escalated it to £950 due to consequential damages which don’t exist. My main question is regarding expenses. If the judge say awards the £15 part of the claim would I still…
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Rights after you have signed for delivery
Hi all, My wife has started working for a local charity organization recently and something has happened today that has vexed and upset her ..... a lot. So I would like to help her out. I thought I knew where we stood with this but I have become confused when discussing/reading about it. Basically a large fridge was…
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Free Item covered by Warranty
Hi Looking for some advice. I purchased a smartwatch from a well known electronics company (not fruit based) and as part of the purchase, there was a free item of a charger for the watch and also a smartphone (currently cost is £89.99). The item would if I had paid for it come with 12 months of warranty but the item is now…
