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Section 75 claim Help - Faulty Kitchen
I am looking for advice about the way to proceed with a Section 75 Claim. In a nutshell we bought a Wren kitchen on finance. Deposit on my CC, finance deal in my husband’s name with Barclays Finance. Since its been fitted we have had to have the worktops replaced twice, a new tap and now the whole thing has to be replaced…
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Proposed Allocation to Small Claims Track letter
Hi, posting on behalf of husband. He recently had a letter from The County Court at Northampton informing that he was being pursued for unpaid debt owed to Robinson Way (ex Capital One). We are confident that he has made no payment or had any contact with them for more than six years (in excess of ten years, we believe),…
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Very sent wrong tumble dryer but I've used it
I ordered a tumble dryer on Very and sorted out delivery. On the day my wife signed for it and when I got back from work I unpacked it and we started using it as we had been without a tumble dryer for a couple of weeks and the clothes had built up. Three days later Very asked me to review the item and sent me to their…
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Do I have any rights if I accepted a goodwill gesture?
Apologies for the long post. On Friday the 8th February 2019 I travelled from Glasgow to Turkey, for a weeks holiday in Alanya at the Experia Grand Bali Hotel. Upon my arrival at Antalya airport I made my way to the shuttle and got on. While we sat waiting for other passengers, someone from the company came on and told me…
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Oled Panasonic faulty - in 2 months - john lewis
Hi All I bought panasonic oled tv for £1349 from john lewis last November i.e. Nov 2018 It got faulty i.e not turning ON. In 23 january 2019 I called john lewis. I wanted to a replacement but they offered a repair. JL contractors came and picjed up the faulty tv on 25th jan since then tv is with them. They said screen is…
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New Build Extras??
Good Afternoon- We bought new carpets through Persimmon homes when we moved in roughly 12 months ago. The living room has already been replaced due to manufacture faults and we have now been told the whole house needs replaced- again through manufacture faults. When I asked if a refund would be an option as we have lost…
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Online shopping refund
I purchased a jacket online for my daughter at the time of checkout I used a discount code having received the jacket it was too small and I returned it the next day for a refund which was refused saying I had to exchange as I had used a discount code!! I believe I am entitled to a refund if they right??
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Outrageous plumbing charges, n incompetent engineer
I'm going to try n keep this short, as it's a long saga. Basically I rang a company last week, to fix my gas fire. They assured me they'd be able to do it that day, n sent a gas engineer out.He came in , looked at the fire for ages, n faffed around with the batteries in the ignition box, then charged me an hours labour…
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Refund of original postage costs - is it refunded or not?
Hi :-) I bought two internal doors online, they were unsuitable (too heavy) and, after a lot of wrangling with the company, were returned. The company tried to fob me off with various stories to avoid an immediate refund. I finally, this morning, contacted Amazon Pay and only because of this, was issued a refund tonight.…
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esources.co.uk refusing to pay CCJ
I have recently filed a CCJ against esources.co.uk who portray to be a UK company, however, they are refusing to pay the CCJ as they are claiming to not be a UK entity. They have a London Address and a UK website targeting the UK market specifically and also use the tagline "UK B2B Portal" Is it right that they can ignore…
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Kidstart not paying
We started to use KIDSTART, the cashback site, many months ago for several of our purchases We have followed all the instructions and quite a bit of money has cleared, but they are not paying us. Email after email they keep acknowledging we should get our money, reassuring us and deferring but NOTHING IS COMING THROUGH. We…
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perishable items
We bought some flowers and chocolate from an online florist for a friend When the courier company tried to deliver to us the friend wasn't in and didn't bother to arrange re-delivery of the parcel. They eventually got returned to the online florist. They have refunded me the cost of the chocolates and original postage, but…
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Rights regarding building work not paid for
I wondered if anyone could offer any advice to my friend regarding landscaping work that he carried out but was not paid for. 9 months ago, he redesigned a client's garden. This included laying a patio amongst other things. The client was invoiced but failed to pay any money othe than the initial payment for materials…
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Musicmagpie not returning my item
I'm hoping if someone can provide some advice here on my consumer rights, please. I sent my MacBook Air to Musicmagpie which arrived on the 17 January 19. They had originally offered my £220 but on further inspection they claim there was water damage to the screen and offered my a significantly reduced offer of £34.80.…
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Mis sold Laptop
I was mis sold a laptop by a shop (that has never knowingly undersold) due to the specification stated by the shop did not match the hardware, the specification from the manufacturer was also wrong, this laptop had no DisplayPort that was clearly stated on the spec sheet. Am I entitled to a replacement that matches the…
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Wedding reception
My daughter is due to marry in May. Last night she attended the meal choosing event. After choosing the afternoon wedding meal successfully she was informed that the evening food would consist of sausage and bacon sandwiches. She made clear that she hadn't agreed to this when she signed the contract and expected a buffet…
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thanks
thanks for the valued help
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Cancelling by Email - Fischer Future Heat
I am trying to help my parents cancel their very expensive, mis sold and unnecessary £15,000 heating system that they purchased from Fischer Future Heat. Full details can be found on this thread from post number 649 https://forums.moneysavingexpert.com/discussion/3516223/fischer-storage-heaters&highlight=fisher&page=33…
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1&1 IONOS dispute around Auto Renewals
Hello All, I am in dispute with 1&1 ( IONOS) around Auto Renewal of domains which I never authorized. After trawling through the web, I found countless instances of the same issue. I am creating this thread to collect all useful information to help people who are in the same position as me. • 1&1 Auto Renewal Terms can be…
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Rogue builder / small claim
I'v had serious issues (negligent work) with a builder. Its bad enough that the property was made unsafe but on top of that I've had to deal with threats. In preparation for taking this to a small claims court, it appears that the company is in liquidation (I see this can be done in just 7 days). The company is in fact one…
