Free Item covered by Warranty

outadebt

Hi

Looking for some advice. I purchased a smartwatch from a well known electronics company (not fruit based) and as part of the purchase, there was a free item of a charger for the watch and also a smartphone (currently cost is £89.99). The item would if I had paid for it come with 12 months of warranty but the item is now not working after 6 months and said company is telling me 'free' items are not covered by warranty - is this correct.

Item was purchased online direct from the manufacturer.

Regards

DoaM

Have you read the warranty T&Cs? What do they say? (Warranties are over and above your statutory rights, so can include any reasonable term the manufacturer desires).

I'm not sure how "free" items are covered under the Consumer Rights Act 2015.

[Deleted User]

Insist on a refund for the amount paid for the free item...

unholyangel

You say after 6 months....what is the precise timing?

The reason I ask is because within 6 months from delivery (assuming you purchased online) then the assumption is the fault is inherent and its for the retailer to prove otherwise. After 6 months there is no such assumption so you would have to show it was an inherent fault (one which existed at the time of sale even if it wasn't apparent at the time - such as poor soldering, design flaw, substandard components etc).

If it was part of a contract of sale then it doesn't matter if you didn't pay any additional money for the item because you still had to pay something to get it....it wasn't truly free.