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Police impounded my car.
I was driving my partners car today when I was pulled over by the police. He escorted me to his car and told me I have no insurance. I stated I did have insurance, he then pointed to a computer screen just showing my partners name, and not mine. He then proceeded to ask for my keys, advised the car would be impounded and I…
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Faulty Harrison Bed
In January 2015 We bought a Harrison bed in the sale at a retailer in Bristol ,at the beginning of this year we we noticed that one side of the mattress was sagging so we contacted the retailer who arranged for someone from Harrison's to come and inspect it. The representative from Harrison's confirmed that the mattress…
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Phone apps disabled until I agree to Google's *new* terms
I've had my Android phone for three years, and for the last two years have not allowed it to update automatically. I did that because I don't want to keep accepting new terms from Google, letting them monitor my world and do what they want with the data. I basically only use the thing as a phone and an occasional camera.…
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Item not received - refund policy
Hi all I am after some advice. I purchased a product through one online shop. It was next day delivery. I ordered on Friday afternoon for Tuesday delivery as it missed the 4pm slot for Monday delivery. That was fine. However, Come Tuesday I did not receive, apparently my postcode was incorrect with Hermes, but supplier…
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Oven door falling off
I'm looking for advice. We bought a zanussi electric oven around two years ago from Currys.. It's been a great cooker but just recently the door has been falling off. It's a design fault as you can see that the pin at the top of the door doesn't fit into the hole but sits just under. I know that the retailer is who we…
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Fabb Sofas - extended cover?
Hi We purchased a sofa from Fabb in July last year, took delivery in September. I have only just found out they have gone into administration. We purchased the extended accidental damage insurance thingy (for things like staining, spillages, tears) to run in addition to their "15yr guarantee" for the frame and springs.…
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Neighbour shooting crossbow in back garden
Not sure if this is the right section but couldn't find a better one. I have just got keys to new house (privately rented) and found out then next door neighbour is shooting crossbow in the back garden. Not sure what type of crossbow but it's quite powerful - he's using an old oil drum as a target. The target is next to my…
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iPod repair rip off?
I sent my Apple iPod classic to a repair company to fix broken charging port, which I knew I had caused to break.The repairer contacted me to inform repair not successful as water damage to logic board which could be replaced at extra cost.Although I bought iPod second hand about 5 years ago it was always kept in case and…
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Amazon 'One-Day Delivery'
Hopefully this is in the correct category... I've purchased a Prime Dash Button. I pressed it. Next day... Nothing arrives. I complain to Amazon as the delivery option is 'Prime: One-Day Delivery'. They advise me that it is 'One-Day' AFTER the date of dispatch. As stated here: (link removed as new user, search Amazon help…
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Argos wont let me return my tent
Hi guys and girls i just joined the forum and ive been having a problem with argos. Basically i bought a vango avington 500 5 person tent, i got it by home delivery and it cost 299.99. We set the tent up in the garden and realised it wasnt the right tent. We wanted the avington 500xl which has a bigger living area. It is…
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Finding legal help to get money I'm owed
I'm not sure if this is the right place to post this - if not, I would be grateful for suggestions as to where to look. I am owed £9000 pounds by my ex-employer for a redundancy pay-off. The debt has been outstanding for over 3 years. It was originally a higher amount, and I was paid some of it fairly quickly, but it has…
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Pontins Southport issues.
My son stayed at Pontins Southport with his girlfriend last weekend for there 1st break together and when he got to the room he found the room was dirty and a inside room hanging off and ants running around. So he took photos and a video and the next day came home as it was that dirty they could not stay for the whole…
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Our Letters delivered to a Neighbour..
Hi one and all, To say i'm fuming about this is an understatement. For the second time in maybe a year we have had letters which are in my name and also my wife's name delivered to a neighbours address but i don't know which neighbours address. On the first occasion the letter was a bank statement which had my name clearly…
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B&Q faulty goods
Hello I am wondering if you can help me. I bought a Cooke and Lewis induction hob from b&q 3 month ago and I have an intermittent fault with it. I took it back to the great western park branch in Glasgow and was told I have to arrange for someone to come see it. This fault doesn't happen every use, I am wondering if this…
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Item faulty, seller admitted its faulty, returned now not responding? Section 75 claim?
Ok, Long story short. Bought a tuning box from a reputable tuning box firm. Bought from UK site, item shipped from Germany. Item arrives, causes the car to throw up error codes when fitted. After two weeks of to-ing and fro-ing they admitted the wiring harness and coding were wrong for my car and asked me to return it to…
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Double Glazing Company Won't Accept Credit Cards
I'm having double glazing fitted next week. However, I've just had a text from the company to say please pay the fitter next week with cash, cheque or debit card. However, I was planning on only paying by credit card to cover myself under the Consumer Credit Act 1974 in case anything went wrong. I've just re-read the…
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Ebay
In October last year, I purchased a new Huawei phone from a company on Ebay. In January this year it went wrong, would not stay on mobile data, was switching continually. I tried everything to fix it, to no avail. I sent the seller many messages and finally received and answer, was told to contact Huawei, which I did, When…
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Floor fiasco
Ordered flooring from a flooring shop. They came to the house, measured up, we agreed a price, and I paid the flooring cost. They said the fitting cost was not negotiable and I needed to pay their fitter on the day either cash or bank transfer. I phoned the flooring shop and booked a day for it to be fitted. The floor was…
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Tesco and gift cards
I got from my partner 200GBP in Tesco gift cards Planing to buy some laptop but Tesco shut down Tesco Direct so last week I tried to buy Currys gift card for 100 GBP and pay us My Tesco gift card But I was Not allowed to do it they say what I can only buy Gift card Using cash or bank card, I noted them what it nothing on…
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Small Claims Court / Parcel Delivery!
Hi all I have recently sent a parcel by Hermes through Parcels2Go What I did not know then is that both outfits have horrendous reviews, so yes I know now that I should read reviews first. Anyway true to their reviews between them they have lost my parcel £405 worth, and now neither of them are answering my emails. So what…
