-
Halfords Fitting Service
Don't know whether you would be interested in this but I have had Thule roof bars fitted by Halfords Leigh (£200 for bars and £15 fitting). On removing them after my holiday I have found 4 dents in my car roof which I believe has been caused by Halfords over tightening the bars. I made a complaint online to Halfords and…
-
retailers inflating on stock prices ?
My Husband just bought me a Thomas Sabo necklace for an anniversary present gift. It was marked up at £14 cheaper than he was charged. the sales assistant turned over the price to hide it, but he caught a glimpse of it. He questioned the price and the assistant said it was old stock and it had now gone up. she quickly cut…
-
Yodel Forged Signature
This thread (which has been closed for some reason): https://forums.moneysavingexpert.com/discussion/4115251 I am having the same issues, parcel not received yet apparently I signed for it - trying to get a POD is proving very difficult with YODEL. Yodel are appalling, especially so in dealing with customer complaints (I…
-
Next Mattress (memory foam sunk) Unhappy - What can I do?
Hello All, I am after some advice so I know if there is anything that I can do or if we've made a huge boo boo :mad: In July 2016 we purchased a Mattress from Next at a cost of over £1000. The mattress has a foam topper on it, within the first few weeks we noticed the mattress had started to 'sink' in the areas where we…
-
Visa chargeback scheme
Hello, I had to give up a "comfort" seat that I'd paid for on a flight when we were moved to a smaller aircraft. I have a hand-written offer of compensation plus full refund. I'm not getting any joy with EasyJet. I've taken this up with my bank as I paid via visa debit card. I am expecting them to be able to deal with the…
-
Medical negligence
Hi all, Unsure if this is the right section to ask, happy to delete if its wrong. Does anyone have any experience with medical negligence cases? Time frames, steps involved etc? If this is the right place I can provide more details. Thanks everyone. Luke
-
Faulty item - Hong Kong head office - return & refund
Hi all, I'm looking for advice with an online purchase of prescription sunglasses. The website is .co.uk, the order was sent from HK & head office is in Hong Kong, I've just found out. They eventually sent the sunglasses, problems with delivery & rude customer service, then when finally received, the prescription is wrong.…
-
Retailer or manufacturer liable?
I bought a Samsung tablet with a 2-year manufacturer's warranty. It failed in the first month. The retailer told me to send it to Samsung which I did and it was fixed. 22 months later it failed again with same fault. Samsung claim they cannot replicate the fault (it takes 2 days to charge, should be 4 hours). So who's…
-
3 Year Old TV From Currys
We bought a Samsung UE46F6400 TV from the Inverness branch of Currys in May 2014 for £598.98. Paid for in full on a credit card. Yesterday it developed a fault whereby there is a dark opaque section on the screen about a third of the way up. Is it reasonable to ask Currys to look at it and repair it? Or do we just cut our…
-
Should I pay?
I bought a custom built pc off a UK based company around a month ago, after recieving it I had constant blue screens (Critical errors) I was In contact with them trying to diagnose the issue for a couple weeks to no avail and they eventually issued a return merchandise authorisation, after a week or so they concluded it as…
-
Help ! Hire car company gives unsafe vehicle
Hi I am new so please help ! We hired a car from a company and when it was provided they provided us tyres that were unsafe. We didn't realise this until we were driving on the motorway and the car swayed left to right. We immediately called the company to get this resolved . This was around 5pm on Friday, they didn't get…
-
Faulty TV.repairable or not repairable
Our 2 and a hlf yr old expensive tv stopped working so took it to Currys for their KnowHow team to repair. It came back with a letter saying they were not able to repair my device as the parts required are no longer available. I threw the TV away after getting a small out of warranty payment from Currys.I also contacted LG…
-
Faulty Goods
I hope someone can help me with a problem I am having. I bought a bed on the 14th for December last year so that my dad could come and stay with me. He had recently received treatment for a metastatic melanoma in his brain and need to stay with me while his house was adapted following his illness. I bought a bed from a…
-
Small claim gardener
Hi, I recently had some work done to my garden with artificial grass laid etc. Guy seamed fine to begin with and almost completed the work apart from trimming the grass back and fixing to the edges, despite the odd few days where he was late or a no show I was happy with how it was looking, had paid him half as deposit…
-
Bought online
Last week I bought a pair of shoes from an online company and received an unconvincing email confirmation of my order. So far I have tried to contact them numerous times and have had no reply. The confirmation email stated £46.68 but £51.86 was taken from my account. I have had no info on dispatch of shoes. What are my…
-
Yumi and Hermes issue
I've messed up with an order I placed all the way back in May, I returned the order but forgot to check if I had received the refund (it was my hen do and then my wedding/honeymoon so kind of a busy time). Fast forward to my return from honeymoon and I realised I hadn't been refunded so I opened a PayPal dispute but Yumi…
-
Can I have a full refund
I purchased a new kitchen last wednesday from Howsden's joinery but now want to cancel the order. Initially when I went to view the design they had made I was not going to buy straight away but the sales consultant gave me such a good price & told me the offer would not be available for long that I ended up buying it &…
-
TV Repair refund
Hi, I took my TV to repaired, i collected it on friday and told it was fixed, paid £50. Today (2 days after repair) the TV has exactly the same fault. Am i entitled to a full refund?
-
Can I have a full refund
I purchased a new kitchen last wednesday from Howsden's joinery but now want to cancel the order. Initially when I went to view the design they had made I was not going to buy straight away but the sales consultant gave me such a good price & told me the offer would not be available for long that I ended up buying it &…
-
Faulty product just outside warranty - what are my rights
Hi, Having a few problems with Currys PC Word regarding a Tom Tom Spark Cardio Fitness band. This has been working perfectly fine and all of a sudden 15 days after the warranty has expired the battery will no longer charge. Currys have been trying to fob us off by saying that it is not in their best interests to repair it.…
