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Car Help
We Have Been very Stupid, I am disabled applied for pip for first time got standard rate not quite enough for a car. whilst all this was happening our car died and went to the scrap yard. No money no car and a husband that comutes, my dad lent us the money for a car. We put £200 deposit down told it was pending test drive,…
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Refund on credit card
Hi, hoping someone can help. I bought a light fitting from Argos instore on my credit card, and returned it to the shop last Sunday, requesting a refund. I put my card in the chip and pin machine as you do, thinking that refund would appear on my card in around 3 days. I checked my credit card account this morning and it…
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Damp proofing - verbal guarantee not being honoured
My wife and I own a small terraced house in Eastbourne. About ten years ago, we used a local company to install damp proofing. We were told by the company that the damp proofing would be guaranteed for 30 years. Unfortunately, we did not get the guarantee in writing. Now, the damp has returned, and we informed the company.…
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Currys Washer/Dryer
Hi there, I have a problem with a washer/dryer that I have bought from Currys, I had it delivered 2 weeks ago but only used it for the first time yesterday. The washer works great but the dryer doesn't, it's takes almost 3 hours to dry a pair of jeans and two polo shirts. To me this is not fit for purpose, I did expect…
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Mobile phone nightmare, what's the best way to complain?
Here's a brief version of events that have taken place so far. On April 30th my husband's phone stopped working and it said no network. His phone is an iPhone 6 and he had had it on contract for 6 months, all monthly payments have been paid and on time. He gave it a day then rang the phone company, who told him to give it…
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Patio furniture debacle help!
Hoping for some advice please. We ordered a sofa/dining set for the patio on 4th May, paying in full with credit card. We checked delivery times and were told 4 weeks. After chasing and chasing we took delivery at 9:00pm tonight, but half of the order is missing, what we have is basically unusable. Apparently they are…
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Bannatynes gym cancellation of membership
Has anyone had any dealings with cancelling their 12 month membership with bannatynes gym, these have got to be the worst gym to deal with ever! I joined the gym end of january and stupidly agreed and signed for a 12month contract thinking i will use the gym for a year and shift some weight, i then found out in february i…
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Is the power lead part covered under warranty?
I bought a Transcend Drive Pro 200 car camera in February. All worked fine until yesterday when it stopped working. I have isolated the fault, the power cable (Cig lighter to camera) is no longer working. No obvious damage, it just doesn't work any more. Ebay business seller referred me to manufacturer. Manufacturer claims…
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Incorrect Direct Debit
I'm just wondering if I have a leg to stand on with this issue. 2 months ago Sky contacted me telling me my payment details needed updating, which was odd as our direct debit details haven't changed in the 6 years we've been with them. But updated them nevertheless. We then received a bill for over £500 as a Direct Debit…
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hesitant to process a small claim
Hi I've been at loggerheads with a used car dealer I purchased my car from. Weeks in I discovered it needed an exhaust part, got quotes like I was advised and also asked said dealer if would like to contribute money towards. After a few email exchanges and a letter outlined 'Citizens advice ', they offered me £300. I…
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Can anyone help me with this issue.
Hi, about 18 months ago I had my bathroom refitted. I purchased all the items myself and employed a plumber to carry out the works. The problem I have is that the bath I purchased has developed a fault and had de laminated so it would bubble up under the plastic. I purchased a Phoenix Pensato stage 2 whirlpool bath from QS…
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cheap disability aids ('sensory education')
Hi everyone. Im having trouble with this site (not for the first time). Placed an order 31/05/15 selected standard delivery (3-5 days). still not received. chased company and was told to wait until the 8/05/15 because they could not report parcel missing until this date.Ive waited and waited and sent emails. After the 8th…
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Wren kitchens supplied faulty oven refuse to replace/refund
Got a kitchen installed with Wren one week ago - but the oven does not work (fan was making terrible noise when used) Reported immediately and uploaded videos of fault and took photos of issue and sent to Wren. Wren insisted on Hoover Engineer visiting, which I did, but his 'repair' made matters worse and now the fan…
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Credit note not honoured by B&Q
I tried to redeem a credit note for £20 from B&Q yesterday. The writing on the credit note was not clear in some places, and so they could not scan the full barcode on the credit note. However, it clearly had the name of the manager of the store on it, thus indicating which store the credit note was issued in; it clearly…
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Can I get a refund from online course
I signed up to two courses at Screenwriter's University, an American website. One of them, I admit I was a bit hasty in signing up for and with I had signed up to a couple of more basic courses first. As I had not started this course and it was a only a couple of days after purchase, I asked if I could get credit and use…
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Currys misselling - laptop
Hi everyone, After my old laptop broke down over the weekend, I run to my local Currys to buy a new one. I was recommended Toshiba bundle, containing antivirus, Microsoft office and cloud. My budget was maximum £300 and the bundle in the shop was £299.99. I am not technical person at all so after the salesman suggested I…
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ATM Withdrawal failure
Hi I am looking for advice so apologise if I'm in wrong thread. [FONT="]Key Dates and places[/FONT] [FONT="]23rd May[/FONT][FONT="] evening Sainsburys Local [/FONT][FONT="]33-35 Lewisham Way, LONDON, SE14 6PP Tel [/FONT][FONT="]020 8327 8000 [/FONT] [FONT="]I attempted to draw £400 from the ATM.…
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Wrong price label on item
I picked up a small, low quality backpack that was on TK Maxx's Clearance rail and had a red sticker price of £7 on top of whatever the previous reduced price was (they stick the reduced prices on top of each other for some reason). Carried it around for ages, unsure whether I actually wanted it as it was pretty rubbish…
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fridge from currys store
Hi all I hope I am posting in the right section. Basically my mum bought a fridge the other day from Currys. She went in store, selected her fridge, and paid. As an ex PC world employee I know the sales process when items are ordered, and I also know the steps staff members will take to avoid "red sales" or sales without…
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Terms and conditions
I have purchased goods online which have arrived damaged. I notified the company within 4 working days to be told that as I didn't notify them within 24 hours as per their t's & c's I am unable to return for a refund. I have checked their t's & c's and this is not stated. They are now saying that the t's & c's state that…
