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Delivery driver signed for MY package...Help please
Hi, I bought a camera off eBay in July and it was delivered when I was at work. The delivery driver said he had left the parcel next to the car under the carport which is an open space and shoved a note through my door. When I got home there was no parcel to be seen. I searched high and low and went round all of my…
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Dress shrunk in the wash can I insist on a refund?
I bought a beautiful dress in French Connection in September, it is a party dress so I have only worn it twice, when I went to wear it last night I realised that the dress had shrunk, meaning that the lining is longer than the outer fabric. I took it into the shop today with my credit card statement as I couldn't find the…
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Need refund for martial arts
This year I finished martial arts gaining my black belt at castle martial arts in Sheffield. I was told that when I finished, the contract would be cancelled at their end. I had been paying the ridiculous sum of £120 per month, which partly the reason why I left, other being I moved house to Doncaster. Anyway the money was…
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vague quotation - enforceable?
Hi guys, so I have a situation with a trader who offered to design an extension for me, when he first visited my property I told him that a builder had recommended a double pitched roof but that I thought this might be adding unnecessary cost to the project, he asked me how I felt about flat roofs and I told him that I was…
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Can I use statements and evidence of previous claim as new evidence in counterclaim?
Hi, I'm just after a bit of advice please! I'll try and be brief, thank you so much for reading! Two months ago, I made a small claim against my landlord for one of my leather he damaged while doing some works in the property without notice : this claim (A) remains presently pending after landlord responded denying…
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Yodel are so bad at deliveries
I am sitting fuming as I stayed in for a whole day (7am -9pm) waiting for a delivery that was next day urgent costing me £5.99 for the privilege of not getting anything to be told via an email at 9.22pm last night that I was to phone a mobile number as there was a problem with the delivery address. After trying the mobile…
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Currys Infinity Leasing - Get out?
Desperate for some advice please people. My girlfriend was bought a Ipad 2 from Currys (bought being questionable) just short of 2 years ago by her ex-husband. He told her that he's also signed her up to a insurance and support policy whereby she pays a set fee by direct debit which covers her for loss, damage etc etc. At…
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Advice about returning to a company who ignore me
I wanted to buy a toy from a company online and I got an error message (from the site not my browser) after I tried to pay so assumed no order went through and ordered elsewhere. Turns out the original attempt was successful after all and the toy arrived. So I decided to return the toy and looked at the returns info. They…
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Returned Item to Ebuyer went missing
I bought a tablet computer online from Ebuyer in August. It stopped switching on and I returned it November as per their return policy (collected by their arranged courier). After 1 week I enquired - was told it was being processed. 10 days later I enquired again - was told they would look into it. Latest enquiry - I am…
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Couriers ring every flat in block
For the past two weeks, there have been two couriers from 2 different firms when they deliver a parcel to any of the 10 flats, they ring every flat's intercom. Why can't the courier read the address label and press the intercom button for that flat? It's frustrating to say the least. I have been off sick this week with…
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usc returned item lost
Just after some advice. I returned a pair of jeans to USC after a exchange on my first order as they were not the same jeans in the picture. They have told me they haven't received the returned order and requested to see proof of posting. I scanned the receipt and now they are saying i need to claim off royal mail as there…
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b goods refund
i bought something advertised as b stock, anyway it developed a fault and was sent back for a manfacturers repair, item arrived still broke seller has arranged for pickup, to send again to manfacturer for yet another repair, can i ask for a refund instead of waiting for yet another repair, it say 12 month guarentee etc
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Refund for driving lessons-HELP
Hi all, Really need some help. Briefly, I purchased a block of 5 driving lessons last October & paid via paypal. Due to unforeseen circumstances I have never got around to booking them so a couple of days ago I contacted the company & asked for a refund, acknowledging there would be an admin fee of £10 to pay. I was very…
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Made a PayPal payment but PayPal says I am not protected?
Following on from my thread here a week ago about a problem I had with a printer, I decided to contact PayPal this morning to seek for help. I am shocked to know that I am not protected by PayPal. I paid a printer to print me some booklets 2 weeks ago. The order arrived with me eventually, but it turned out the printer…
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Ultralase Lifetime Free aftercare - paid on credit card
I had intraocular lens replacement in September and paid for the whole thing on credit card. I haven't been discharged as a patient so Optimax have said that they will pay for aftercare (and any additional treatment) until they do discharge me. That is great news but I am still concerned about the loss of the lifetime free…
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Mighty Deals? (Mighty Thieving!)
Anyone else had any trouble with Mighty Deals?? I purchased a deal for Christmas jumpers for my kiddies. £24 has been taken (quite promptly) from my bank account, but . . . . yep; you guessed it, NO JUMPERS/NO DEAL. Doesn't even say on my Mighty Deals account that I've purchased any deals, which is rubbish.…
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Mulberry Handbag Repair within 12 months of original purchase
So my wife handbag near £1k the lock has broken. Not impressed with a high end product which isn't made for just occasions The service has been awful. - they only offer returns in direct channels ie not via house of fraser - you have to pay and package yourself, they don't send out appropriate packaging and paid for like…
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Returning a Philips juicer to Argos?
Question is can I return a used Philips juicer to Argos? I bought it from Argos on Wed 4th (so 9 days ago) and I think the motor is already on the way out (twice in the last week when I've juiced and then moved the machice, its thrown out a black soot type discharge from the motor vent below). Having looked online I see…
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ASOS price promise
Has anyone else had any problems with asos price promise? i brought a onesie from the advertised at £70 rrp reduced to £44. after i ordered it i saw it on play website for £19.99 rrp price £29.99. i asked for the price promise but they refused as they said it is a market place. i then saw it on maryjanefashion website for…
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Argos query
I have just bought a 24 inch led tv with smart apps, I also had to buy a dongle I payed for it and waited for the lady to pass it to me I queried with her about net flick and accessing the internet she told me that it would , well unpacking and setting it up I have realised it does neither Upon checking it says it does not…
