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Richer Sounds Warranty
Hi all A quick question. I purchased a TV from a house-mate a few years back complete with the 5 year warranty he purchased from Richer Sounds. The TV is no longer working and within warranty so I want to claim for a repair. The warranty details remain in his name and he's willing to transfer them into my name, but we…
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Ordered a sofa now changed my mind
Hi, I ordered a sofa from DfS on Saturday evening, at about 8pm. It was a standard one from their store, nothing special or custom job. On the Sunday I changed my mind about having it as a sofa bed version, and then called on the Monday to say I wanted to change the order to have the sofa without the bed. They got back to…
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What is my rights?
I have purchased a 3 + 2 seater + foot stool from a large furniture company. These sofa's within the first 4 weeks of purchase the cushions you sit on became really soft and saggy, the leather started to puddle (upholsters term not mines). He stated that the way the sofa is, it's the way its supposed to be but i feel i…
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NowTV Box from Argos
Can somebody help me with a NowTV Box I bought from Argos as they wont refund my money...See below. They both just keep saying that I need a credit card but on there websites it only says cards, that's why I bought the item as I thought my debit card would be ok.. what can I do now as I would like my money back. thanks…
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Store Twenty One - Awful Service
Store Twenty One refused to return an item which didn't fit, three days after purchase. They said it showed clear signs of wear. It was a kids hat that didn't fit, no signs of wear at all, seeing as it didn't even fit on his head. It was a £5 hat and they've lost my custom forever. Not only bad customer care, but poor…
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Misrepresentation Act 1967
I bought a product about 22 months ago from an online retailer. The product came with a 5 year warranty. The product has developed a serious fault and i contacted the company to make a complaint. They told me under the Sale of Goods Act that if a product is more than 6 months old, it is down to me to prove the fault with…
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Ebay!
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Distance learning cancellation
Hi, I am new to the forum so please forgive me if this is posted in the wrong place. After some advice re distance learning cancellations. I signed up to My distance learning college at the end of August, after a series of errors and bad service I decided to cancel the course. I contacted them first by telephone and then…
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Iphone 4S problems
Evening all, I'm not sure if this is the right place but I'm looking for some advice regarding my iphone 4s. Basically, I got back from holiday 4 days ago and since I got back, I can't get onto wifi - it's greyed out - and the battery life is terrible, I'm having to charge it twice a day and that's with barely any use…
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Argos refunds when item was bought 9 months ago?
We bought a soundbar back in Feb of this year and 1 of the speakers has stopped working for some reason. we still have the receipt and want to take it back as its no use to us with only 1 speaker working but we dont want the same item again as was warned they dont last very long and we paid by gift vouchers so what are the…
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Wrong stove supplied and now installed.
Hi, if anyone can offer any advice on this matter, I would really appreciate it. Last week I ordered and picked up what I thought was a multi fuel stove. I specified that I required a multi fuel when ordering over the phone and the product code on the invoice corresponded with the stove that I wanted. This I confirmed when…
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Estate Agent, poor service - has anyone contested paying when its poor service?
I'm sorry this is a bit long: I'm unsure under sale of goods and services act, (service seemingly just applying to telephone contracts) if this qualifies, and would really welcome forum advice, Many thanks. The long story... We signed up for £399+vat in advance, and 0.25% on completion. Estate agent promised Free market…
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advice on getting refund on catalogue purchase
on Sept 6th i bought a pair of leather boots from Littlewoods catalogue that cost 135 pounds....as they were leather and cost quite a bit i thought they would last the winter....haven't worn them every day since i got them and in the really bad rain last week i discovered they aren't waterproof(despite having no holes…
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Developer near my maisonette wants to take pictures inside and out of my home....
Sorry didn't know where to post this!!! Ok so there is a large development hapenning about 30 metres from where we live and they are going to be doing some drilling! and so they are wanting to check what condition our house is in before they start, such as cracks etc... from what i understand they are just going to take…
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DCA linking addresses
hi, i'm hoping someone can help, i'm in a dispute with a debt collection agency who have been sending mail to my house for a person who has never lived there. they have admitted that after i spoke to them my address never got removed from their system, however this is not deemed tobe harrasment by them as the letters were…
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Returning faulty item ... seller refuses to pay postage costs.
I purchased a Silver Lacquer Polished 4 Placemat Set & matching Silver Lacquer Polished 4 Coaster Set from an online website. A couple of the Lacquer Placemats had very distinct faults [deep scratches] which were unsightly. The others had superficial scratches. The thin plastic inner liner cover around the placemats was in…
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NHS scotland Dentist cancellation fees
hello ok so I phoned the NHS dentist this morning as I started to feel sick/be sick the middle last night and still not any better today so I had to cancel my dentist appointment that was supposed to be today so the lady on the other end of the phone told me there would be a £70 cancellation fee well my jaw nearly hit the…
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Loss of Earnings due to no show electrician
I am self employed, and had a boiler fitted by Help Link on Wednesday 16th Oct 2013. The electrician did not turn up on that day, so was told they would be at my property on Thursday between 10am and 12 noon. They did not show, even though they promised over the phone when I spoke to them in the afternoon. They then…
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Stop direct marketing on behalf of someone?
Hi, I'm trying to find some information on what sort of restrictions the data protection act might impose on someone wanting to stop direct marketing on behalf of someone, such as a terminally ill relative. For example, would I need to have power of attorney in order to remove a terminally ill relative's details from the…
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Virgin Active - Crap Service - Identity Theft.
Hi All Back in April 2011 I cancelled my gym membership to Virgin Active, confirmed in writing and went into the club and cancelled and paid what I owed in cash up front. They have all of this on record. What I didnt know until now is that someone had gone back in and re-activated my account, changed the active telephone…
