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Whitewall Galleries
Advice needed please. We purchased a painting from Whitewall galleries in High Wycombe for a house we were planning to move to. We were concerned at the time about whether or not the house move would go through as the painting is totally unsuitable for our current house but we were promised by the store that we could pay…
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Robbed By Bingo Hall
Advice needed please. My son went to the local Bingo with his partner,while playing the " Link game " he came up a winner and shouted for the win, this was taken up by several other players to inform the caller, but as the caller was in another hall it appears there was some delay in being heard and the caller started to…
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Received wrong item
Hi. I purchased an item worth £400 for £330 so not an obvious pricing error like my other thread. The description, title and manufacturer ID were all for the £400 item but I instead received a different item worth £330. I've been offered a refund but I told them I would like a replacement. My question is can they insist on…
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Wren Bedrooms- advice please
Ordered and paid deposit on 10th may to wren bedrooms. We told sales assistant that we wouldn't be having it fitted till beginning of July. She said that they could deliver week beginning 10th June, we said this was too early but she said better to have it earlier just in case they couldn't deliver nearer the time, so we…
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Aspect Maintenance Services
I book a plumber from Aspect Maintenance Services, the man on the phone says it will be £x/half hour and that they need credit card details as security but it's fine to pay by cheque. After the plumber has finished I tell him that I'd like to pay by cheque. He says it's a big hassle to do so, he will have to phone up the…
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What should I do about an item that has not been delivered by the estimated delivery
Hi Folks I bought an ipod through Amazon from an online retailer, and paid by credit card.. This was done on 24th June and the email confirmation stated an estimated delivery date 9th July. However, it still has not arrived. I sent an email to the retailer (via Amazon website) on 10th July asking the reason for not…
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Paypal query
Hi Guys - Not sure if I'm posting in the right place or not - but I'm hoping someone will be able to help me! I've recently ordered something over the internet for £40 (not ebay) from USA (I'm in UK) and have since read some horror stories regarding items not being sent & company ignoring all emails from buyers regarding…
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Paypal witholding funds they never should have had
I'm having a total nightmare with Paypal just now. :( They are holding £112.00 and have done since the 20th :( To start from the beginning, i made a purchase with a retailler who took a duplicate payment in error. They refunded it later that day, only for Paypal to place a temp hold on the funds. :mad: Following this, the…
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PAYPAL, cant deposit on bingo!!??
I am trying to deposit funds to play online bingo with, and Paypal wont allow the transaction to go through. I cant understand this matter, I think Cassava Enterprises have blocked me from depositing on bingo sites!?
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Car supermarket - rights??
Hi, I am looking for a bit of advice. I bought a car from Jeffries Farm car supermarket back in May. The salesman who sold me the car told me I *had* to pay a 'retail preparation fee' (£85.20) even when my partner and I asked him whether this was optional as we did not feel this was needed due to the car only being one…
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B&Q errors and product failures causing delays and increasing costs help
Hello I thought it would be better to keep the initial post as short as possible and to the pointand then follow up with detail should anyone be able to offer advice or theirexperiences. Last year, I renovateda house and used B&Q as the main supplier for materials. This made the mostsense weighing up the pros and cons.…
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Voucher sites like Timeout Offers
I bought two vouchers from Time Out Offers at the end of April for a restaurant deal at the cost of £50. I booked for two people for 24 May 2013 as a celebratory exam completion dinner. At the time of booking, I confirmed that I would be using two Time Out Vouchers and gave the voucher numbers. When we arrived and were…
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Advice please - Ted Baker
Could someone please give me some advise please? I bought an expensive dress for my daughters graduation & a wedding the following week. During the meal some of the beads started to fall off & by the end of the evening it was very noticeable. They only came off round the neckline & the beads under the bust and the back…
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free items
i recently bought a flue from fluesupplies.com and when ordering i had several items included on the receipt which were free as there was an offer. These items were useful and if had not been included for free then i probably would have bought them. I bought 2 x 6m lengths of flue and the items were included. When i opened…
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hgv cource refund HELP PLEASE
hello all. new to the forum. two years ago i paid to do my hgv course,threw a well know online company. i payed £1896 pound after saving up to take the time off work, i decided to ask for a refund. i feel really let down and i don't know what to do. it seemed a good idea at the time and the company kept ringing me to pay…
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No paper work signed = no contract?
Hi there, I was just wondering if I accept a contract over the telephone and never receive a paper contract to sign if it is legally binding? So for example, I call my current phone provider to renew my plan and get a new phone. The agree to the upgrade and send out the phone. Few months down the line I wish to cancel the…
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unsticky self adhesive wallpaper border
Hi Can any one help, I purchased online some 'self adhesive' wallpaper border. We put it up on the Monday night and at the time we didnt think it was very sticky, but we gave it a could press on and it seemed ok. Until the next morning when half of it was hanging off the wall !! :( I keep pressing it back but it just keeps…
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Bed Purchased from ebay via paypal ( guest account )
Afternoon all, Couple of week ago i purchased a bed from a seller on ebay, they have over 10k positive feedback so was happy they were a good seller.... how wrong could i be... Firstly it took 3 tries to get the bed delivered, then when it finally arrived it was different to the one advertised and also the trimming was…
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Laws relating to price quotes
Could someone help settle a discussion at work. Are there any laws relating to price quotes? If a company quotes a price in writing can they be held to it? If so under what circumstances can the quoting company withdraw or amend the offer? Thanks
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Fed ex charging me money
Please Help! I recently got married and received a greeting card via fed ex from my friend in America. Someone signed for the package on my behalf. Once week later fed ex have now sent me an invoice for £28 pounds which they are stating I should pay the duty and tax on the card that was sent to me. Please help - I don't…
