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Paypal witholding funds they never should have had

I'm having a total nightmare with Paypal just now. :( They are holding £112.00 and have done since the 20th :(

To start from the beginning, i made a purchase with a retailler who took a duplicate payment in error. They refunded it later that day, only for Paypal to place a temp hold on the funds. :mad:

Following this, the goods i recieved werent to standard so I sent them back and recieved a refund for the orginal amount - which passed through Paypal no issues and I now have the money back for that.

The duplicate payment still remains with Paypal who are blaming technical difficulties. I'm fuming, its not exactly a small amount and had the retailler taken the appropriate amount Paypal wouldnt have their mitts on my money :(

They've given me a fiver as goodwill to shut me up, but how long should I be giving them to clear this up?
Won through MSE: Iphone 3GS and 4s with Lucozade in Oct 2010
Links Of London wrap Bracelet Nov 2010
Need a new win!
Mum of two girls

Comments

  • bris
    bris Posts: 10,548 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    180 days is what they are known to hold money for. They may see this as fraud attempt and are holding it to see if there will be a chargeback issue.

    Have this moved to the ebay board, there are better people over there who know more about paypal.
  • SexyBack
    SexyBack Posts: 216 Forumite
    Thank you!

    Seems gutting that the merchants error has caused me to be out of pocket ykwim? x
    Won through MSE: Iphone 3GS and 4s with Lucozade in Oct 2010
    Links Of London wrap Bracelet Nov 2010
    Need a new win!
    Mum of two girls
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