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Paypal witholding funds they never should have had

SexyBack
Posts: 216 Forumite
I'm having a total nightmare with Paypal just now.
They are holding £112.00 and have done since the 20th 
To start from the beginning, i made a purchase with a retailler who took a duplicate payment in error. They refunded it later that day, only for Paypal to place a temp hold on the funds. :mad:
Following this, the goods i recieved werent to standard so I sent them back and recieved a refund for the orginal amount - which passed through Paypal no issues and I now have the money back for that.
The duplicate payment still remains with Paypal who are blaming technical difficulties. I'm fuming, its not exactly a small amount and had the retailler taken the appropriate amount Paypal wouldnt have their mitts on my money
They've given me a fiver as goodwill to shut me up, but how long should I be giving them to clear this up?


To start from the beginning, i made a purchase with a retailler who took a duplicate payment in error. They refunded it later that day, only for Paypal to place a temp hold on the funds. :mad:
Following this, the goods i recieved werent to standard so I sent them back and recieved a refund for the orginal amount - which passed through Paypal no issues and I now have the money back for that.
The duplicate payment still remains with Paypal who are blaming technical difficulties. I'm fuming, its not exactly a small amount and had the retailler taken the appropriate amount Paypal wouldnt have their mitts on my money

They've given me a fiver as goodwill to shut me up, but how long should I be giving them to clear this up?
Won through MSE: Iphone 3GS and 4s with Lucozade in Oct 2010
Links Of London wrap Bracelet Nov 2010
Need a new win!
Links Of London wrap Bracelet Nov 2010
Need a new win!
Mum of two girls
0
Comments
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180 days is what they are known to hold money for. They may see this as fraud attempt and are holding it to see if there will be a chargeback issue.
Have this moved to the ebay board, there are better people over there who know more about paypal.0 -
Thank you!
Seems gutting that the merchants error has caused me to be out of pocket ykwim? xWon through MSE: Iphone 3GS and 4s with Lucozade in Oct 2010
Links Of London wrap Bracelet Nov 2010
Need a new win!Mum of two girls0
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