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Received wrong item

compu2
Posts: 4 Newbie
Hi. I purchased an item worth £400 for £330 so not an obvious pricing error like my other thread. The description, title and manufacturer ID were all for the £400 item but I instead received a different item worth £330. I've been offered a refund but I told them I would like a replacement. My question is can they insist on giving me a refund instead of providing me with the correct product?
0
Comments
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Yes, they can."Growth for growth's sake is the ideology of the cancer cell" - Edward Abbey.0
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