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Flight delayed by more than 3 hours, no compensation
[FONT="]"Thank you for your email correspondence, concerning the above flight with Flybe and the unfortunate situation that arose for which I offer my sincere apologies. [/FONT] [FONT="] [/FONT] [FONT="]I can confirm that technical difficulties were experienced with the aircraft scheduled to operate your flight…
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Dispute with local hotel with whom I have gym membership
Not sure if this comes under Consumer Rights, but perhaps you can help me? In October I signed up to my local gym, I paid £420 for a years membership up front. As part of the membership it was advertised and subsequently I received paperwork stating that I would be entitled to 20% discount off of party night booking, drink…
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Company gone bust - Not sure of next steps
I made an order with Officers Club last week and as of yet still not received my order. I checked online and realised they went bust and Blue Inc had taken them over. The numbers on the officers club website and Blue inc website are no longer recognised. I also emailed them and have not received any replies. The money has…
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Is 16 months less than a 'reasonable length of time' of durability for TV recorder?
My Bush TV recorder controls (cost £120) frequently freezes, both remotely and on the box, so I need to send it back. It was bought around 16 months ago byCredit Card and Argos via the Internet but collected it from store. Obviously is it beyond the official guarantee/warranty. Could I use the sale of Goods Act 1979 to…
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Cancelled Item and Still Charged
Hi all. I placed a pre-order for an item back at the beginning of November for an item released in December from Ubistore. I cancelled the item a week or so after placing the order and received a cancellation confirmation to say I would not be charged and the order would not be shipped. A few days ago I was charged for the…
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help needed on my rights???
I found.on moneysupermarket.com web site. that john.lewis has purfume on offer . and.it has.the sizr bottle.and.price etc... And does not say online or in store only... and when.i phoned the shop they said it must be a print error because no way would they sell it at thay offer price... because its on the internet and i…
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PlayTrade purchase problem on Play.com and the FairPlay guarantee
Hi, I'm wondering if someone might have advice for me with a problem with an order made with one of play.com's playtrade sellers. I ordered an item in October, but despite the order status showing as "dispatched", never received it. I've e-mailed the seller about six or seven times, sometimes receiving no reply, and…
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Paypoint mix up at Post office, PO and utility company unhelpful!
Hope someone can help! has anyone come across a paypoint mistyping the reference number resulting in money paying off someone elses bill? And what can we do? I took my mum out to get her pension and pay an electricity bill a few weeks ago. She paid at a local post office. She has now received a letter from the electricity…
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Millets 40% off offer or not off
Went to millets, saw a rucksack, big signs 25% off ticket price, but shelf edge says 40% off. Staff wont give me the discount and removed the sign. He told me it ran out last week, I replied well you gave me 40% off yesterday then changed his mind and told me it ran out last night! Complained to Head office. What a fiasco!…
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Trouble with findmeagift.com
I placed an order with findmeagift.com on 29/11 totalling £39.97. Having not received anything by 8/12 (and with my mother getting rather impatient for her birthday present), I checked the online delivery status (Hermes) and it said the parcel had been "Delivered to porch" on 3/12. I live in a flat and don't have a porch…
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My rights as a customer
Hi everyone, On Sunday Sony centre lakeside made a mistake on their website and priced a tv at £59.99. I bought one, and got a confirmation email saying It had been successful and they debited my account. Now they have sent me an email saying they have made a mistake and are giving everyone a refund due to the terms…
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Children glasses
My son has recently had his vision tested at his annual review, and he needed new glasses. A couple of months down the line, he has started to complain that he can see lights moving across his lenses, some kind of ghosting, which even I could see. We went back to the optician and they claimed that the defect was not there…
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Bank Machine ATMs and 5 pound notes
I don't know if this is the right place to post this but if it isn't then maybe an administrator could move it to the right forum. This is something that I just noticed today, a company called Bank Machine operate these ATM's that dispense 5 pound notes. They claim that they are providing a valuable service to people on…
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Abercrombie & Fitch RIP OFF
I used to be a regular shopper at Abercrombie & Fitch for years both when I visited the US and via their US website. A few years ago they set up a European website and you now automatically get re-directed to that one, presumably by identifying your IP address. The thing is that the prices on the European site are a…
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Fujitsu lifebook for life
Good evening.I hope someone can help.I have been refused a claim under the Fugitsu lifebook for life promo. because [they say] that I did not enclose the original software discs with the computer.To claim I had to send back the laptop with all software and access.that were included in the original deal.It had to be sent to…
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Deposit on Guitar. Verbal contract broken.
Hey everyone here! I put a deposit of £50 on a guitar on the 24th of november, being told it would arrive on the 26/7th, but when I went to collect it on the 27th they said it wouldnt be there for two weeks, the 10th of December; I then called them to be told it hasn't arrived yet. They said the best they could do was call…
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Tesco candle lights burned my sofa!
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broken pc
I was wondering if anybody could help me. Feb this year i purchased a custom built pc from pc specialist at a cost of £1100. I have had nothing but problems since it arrived. I have sent it back about three times to get parts replaced and have also had to have various parts sent to my house so i could change them. I have…
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Sainsburys gift turns out to be a voucher
Shopping at Sainsburys Durham they had a promotion buy a bottle of Baileys and get a gift. Turned out when I got my 'gift' it was just a £2 voucher off a bottle of champagne. Meaning that I'd have to spend a lot more money to get my 'gift' and I don't want any champagne so the gift is completely worthless to me. So I…
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Buying Online
I have bought online for just over £25 using my credit card and the seller used Paypal The goods have not arrived Do I claim a refund from the seller, my credit card or paypal Has anyone else had any dealings with motorcaravanning.co.uk :mad:
