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Buying Online

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I have bought online for just over £25 using my credit card and the seller used Paypal

The goods have not arrived

Do I claim a refund from the seller, my credit card or paypal

Has anyone else had any dealings with motorcaravanning.co.uk

:mad:

Comments

  • unholyangel
    unholyangel Posts: 16,866 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Paypal.

    Effectively the payment has been made through paypal. It was just funded by your card. If you just go through your card, even if they do chargeback, you'll likely find that you'll get the money back.....then have your paypal account suspended and you'll owe paypal the money. So best going through them to start with :)
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
  • Hintza
    Hintza Posts: 19,420 Forumite
    10,000 Posts Combo Breaker
    I don't think OP has a PayPal account. I think it was a straightforward purchase where the seller uses PayPal as a medium to accept CC.

    Advice the same start with PayPal.
  • Have you actually asked the seller where your goods are?
    how long ago did you order them?
    etc etc
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