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Useful website for problems with companies based in the US.
Hello all, If you have a complaint about a company in the US, try using the Better Business Bureau. They will contact the company in question on your behalf, and every time I failed to get a resolution from the company myself the BBB has sorted things out for me. http://www.bbb.org Regards, Cooldude
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Distance selling regs:straightners
Does the distance selling regulations cover hair straightners (sort of "personal item" so wasnt sure)? Also if you buy online can you return to a store using the dsr? thanks
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Wedding Ring Nightmare
Hi, Please could anyone offer me some advice. Two years ago, I had my wedding ring made by what I believed to be a reputable jeweller.This summer,after persevering with some design faults, I finally gave the ring back to be altered. Whilst there, I asked the jeweller for both the diamond certificate(which he had promised…
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HP Laptop, Faulty, In warranty from PC World
I bought a new laptop in April 2011 from PC World (HP Pavilion dv6). 2-3 times a day the screen freezes for about 10 seconds, the fan speeds up, then the display goes black for 2-3 seconds and then comes back on - any programmes running seem unaffected by this but some web pages have unitelligible displays so have to…
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Question from a shop worker
No more of the rubbish I got last time. I am simply finding out the law so I can help the customer Customer bought 2 hard drives in August 2011. He said he has only just checked but realised one hard drive is missing. We have done a stock take on said hard drive and we are not missing one or have we gained one. The last…
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Fraud
I am not sure if anyone can help me here but thought it was worth a try. I have somebody attempting to claim money from me via a personal injury claim the details of which are not necessary for my question. My question is regarding facts associated with this claim. The individual is seeking lost earnings / medical expenses…
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Van Warranty
Hi I am hoping that someon may be able to give me some advice. My partners 05 plate van broke down and had to be towed home by the AA. When he bought it from the dealer he paid for a warranty that covered up £1,000 of costs. The conculsion is that the CAM belt has snapped and the warranty company are refusing to pay up…
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Apple Customer Services Contact
Hey All, New to the forum, but felt compelled to write after being hugely dissatisfied with the service from an Apple store in Bristol. My iPad screen has failed (diagnosis from 2 Apple stores) after only 16 months, but as it out of the 12 month warranty the original selling store do not want to know. Both stores I have…
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DHL/Yodel problems
Hi, hope i'm posting in the correct forum!? I recently ordered a tv for my son from currys online, I got an email a couple of days later to say that a company called Yodel would be delivering my item. Last Wednesday I decided to go online to track my order only to find out it had been delivered the previous evening at…
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Central Heating Cover
A colleague at work asked me this, and tbh I'm not sure. About 4 months ago he took out central heating cover. Apparantly they are supposed to do an initial inspection and then confirm they will accept you, but have so far not done this. He has had a problem with his heating and when the engineer came to look at the boiler…
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Is this debt now settled . . . . .?
Scenario: I pull onto a petrol station forecourt and proceed to fill my tank with £5.00 of fuel. I am now indebted to this company to the tune of £5.00. I hand over a perfectly legal £50.00 note as payment. The staff member refuses to accept stating it is policy not to accept £50.00 notes and in no way implies that the…
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Harvey's sofa-refund before delivery?
Hi there, today we have seen our prospective house purchase fall through on the day the contracts were due to be exchanged. We had ordered about 2 weeks ago a sofa to go into the new house(we are ftb so need something) and were quoted around 5 weeks for delivery. I know of distance selling regs, and have read through…
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Wood floor problem
A friend of mine has a problem with a solid oak floor that was fitted a few months back. The short question is - how should she go about complaining to the retailer and how should she expect to be compensated. The long version and the detail is below. She bought the wood from a large DIY retailer and had the flooring…
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Sports Direct
Would appreciate other's views on this. A week ago I went into Sports Direct to buy a birthday present for a friend (whom I was meeting for lunch that day). I bought a jacket and paid for it in cash. I gave my friend the jacket at the lunch, however when she got it home and tried it on, it did not fit her. I picked up the…
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Ryanair email address
Hi, does anyone have an email address for Ryanair? I have the checked the website as I have a query that isn't answered in their 'FAQ's or other sections. All I can get contact-wise is a fax number or postal address. Many thanks, Cat.x
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Groupon and cash refunds
I bought a fruit and veg box from Groupon recently. Before I purchased the deal, it stated that the box could be delivered Friday-Sunday 10am-6pm. This was repeated in the voucher they emailed to me. When I phoned the company to order it, they said they could only deliver on a Friday 4-7pm. I don't get home from work until…
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Shoes toes wearing after less than a day.
I bought some faux leather ankle boots on Saturday. Wore them for the first time to work. By 10.30 they had worn through on the toe. Not right through- more like it had rubbed off the top soft layer leaving webbing exposed underneath. I would post a pic but no idea how to. Am I within my rights to take them back?
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Power Of Attorney Doc who what where
Sorry , have posted in a couple of areas as not really sure where to go with this one..... Really not sure which thread is best for this ? Solicitors wants £400 plus vat to draw up a POA document. Can this be done cheaper ? Is there a site which has the forms which are legal and binding ? Who do I lodge these documents…
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Pub issues!
A little off the MSE topic list, however something that both myself and one of our solicitors were wondering today. Whilst the MSE board know some of our problems, there is an issue of legal information being passed around a pub by an employee of a company we are in dispute with over a rather large sum of money, and also a…
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Telescopic Ladders Direct - Help please
Hi I ordered a ladder from telescopic-ladders-direct.com 2 weeks ago. Recieved confirmation of the order via email and so say i am suppossed to recieve an email confirming its dispatch to me. delivery is meant to be 2-3 days. still no sign of the delivery and no email confirming dispatch. we have left numurous emails and…
