Distance selling regs:straightners

popadom

Does the distance selling regulations cover hair straightners (sort of "personal item" so wasnt sure)?
Also if you buy online can you return to a store using the dsr?

thanks

NCISROCKS

They are covered under DSR and whether you can return them to a store is up to the seller as online and stores may be run as separate businesses. Who is the seller?

popadom

Asda. thanks

wealdroam

Yes you can return to a store.

Have a read of ASDA Direct's Returning your order instructions.

If cancelling under DSRs, you need to cancel using one of the methods mentioned there.

popadom

Even if youve used them?(sorry if that sounds stupid)

NCISROCKS

Is it obvious they've been used?

alistair.long

You can also get your postage back

popadom

Well ive opened the packaging. So it does look like its been opened. But the irons dont.Im just not impressed with them, i thought they might work a bit better than they did.

Flyboy152

popadom wrote: »

Even if youve used them?(sorry if that sounds stupid)

That is not a stupid question at all, but the answer is yes, you can return them if you have used them. You are, however, under a statutory obligation to take reasonable care of the goods.

popadom

Flyboy152 wrote: »

That is not a stupid question at all, but the answer is yes, you can return them if you have used them. You are, however, under a statutory obligation to take reasonable care of the goods.

Thank you
What reason would i say id like to return them?

NCISROCKS

You don't have to give a reason even if asked.